Food was very good. Establishment needs a good cleaning.
Atmosphere: 2
Food: 5
Service: 5
Yaakov Raiine
*Edit* It’s not a contradiction; it’s just a matter of the facts. I’ve always been clear about how I was treated in my posts. While there wasn’t any foul language, being rude is still a tone of voice. You didn’t curse me out, but you made me feel very uncomfortable with how you wanted to handle the situation. You mentioned reviewing the phone call, but did you address how you made me feel like we had to bring in the food? And once I arrived, you all started speaking in your native tongue, and I didn’t understand what was going on? It’s not just what you say, but how you say it!
My second visit, as of January 5th.
I wanted to give this place another shot, and we decided to eat inside. I have to say, the food was delicious! What was really cool was the robot that served us—it definitely made up for the takeout order disaster! But I’ll leave my previous review so ppl can see what you wrote Thanks!
The food was decent, but the customer service was terrible. The woman on the phone was particularly rude when we raised a concern about the food. We ordered a dish with pink sliced meat, but my mother, who is elderly, didn’t notice it until she woke up. We called the restaurant, but they didn’t believe us. The woman asked why we hadn’t notified them earlier in a rude manner. I explained that my mother was sleeping and they didn’t notice the meat until she woke up. They insisted on us bringing the dish back so they could inspect it, as if we were lying. When I returned it, they were inspecting it like a mad scientist. They eventually replaced the dish, but the entire experience was awkward and frustrating. I’ll be going to the other Asian restaurant in Arnold’s Park for now.
Atmosphere: 3
Food: 3
Service: 1
Kairina Duingan
Order food and told him I was ordering for a family 2 kids and 4 adults and got 5 small boxes and I think they overpaid for and not impressed
Atmosphere: 2
Food: 5
Service: 2
Dean
There was a group of six of us and they seated us immediately. The server was very attentive and asked us if everything was good after we were served. Speaking of being served, they have robots that will deliver the food to you. The food came out hot was cooked fresh and had a great taste. They do take out and there were many people who came in to pick up their takeout orders while we were there. We enjoyed our time and we all agreed that the food tasted great. I'm sure we will be returning sometime in the future!
Atmosphere: 5
Food: 5
Service: 5
True Hunt Outdoors LLC
Nice people but most of the food is processed and it feels like you are in a very bright diner, no atmosphere at all. The worse part is they have these robots deliver your food…very annoying.
Atmosphere: 1
Food: 2
Service: 1
Felix Roman
First time placing a takeout order. Found a metal/plastic piece in my chicken fried rice. I was very disappointed because everything else tasted good :( not sure if this was a freak accident but I’m glad I didn’t swallow it.
Food: 4
Service: 5
Kerri Hodges
Quirky little Chinese stop with robot servers. Good food. Friendly. Repeat customer.
Atmosphere: 4
Food: 5
Service: 5
Derek Hester
Kind staff and they had a cool robot that brought the food out. The food was great! No hibachi though.
Atmosphere: 5
Food: 5
Service: 5
Ramona Hill
Food is very good! Sushi is amazing! Go check it out!
Atmosphere: 5
Food: 5
Service: 5
Scott
There was a group of six of us and they seeded us immediately. The server was very attentive and asked us if everything was good after we were served. Speaking of being served, they have robots that will deliver the food to you. The food came out hot was cooked fresh and had a great taste. They do take out and there were many people who came in to pick up their takeout orders so while we were there. We enjoyed our time and we all agreed that the food tasted great. I'm sure we will be returning sometime in the future!
Just got an order to go but I was very happy with my sushi rol, egg roll, and sour soup.
Magdalen McCora
Very interesting dining experience for it being our first time! Had a friendly robot deliver our meals. The food was great with large portions. Crab ragoons were hands down amazing, which can be hard to find! Grateful to have found this place, we will definitely be revisiting again to try the lo mein noodles.
One thing I wish would have been better is that the fried rice could've had more carrots, peas, and onions in the mix and if the chicken was a little less crispy, I’d have no complaints. The General TSO sauce could have also been a little spicier but great flavor overall. Other than that, I’d say we enjoyed ourselves.
Atmosphere: 5
Food: 4
Service: 4
Y2664MAheatherh
My Dad and I enjoyed eating here as it was next to the Travelodge where we were staying. Most customers were buying takeaway meals but we enjoyed the robot server - a gimmick but fun. The food was very tasty and the portions massive and the staff very friendly.
Justin Girardeau
Worst food, false advertising it’s not hibachi. They don’t have steak. We waited 2 hours because they were closed in middle of day to meal prep. Stay away. The only cool thing about this place is robots brought us food.. they probably should have spent the money on other things like good food though.
Food was very good. Establishment needs a good cleaning.
Atmosphere: 2
Food: 5
Service: 5
*Edit*
It’s not a contradiction; it’s just a matter of the facts. I’ve always been clear about how I was treated in my posts. While there wasn’t any foul language, being rude is still a tone of voice. You didn’t curse me out, but you made me feel very uncomfortable with how you wanted to handle the situation. You mentioned reviewing the phone call, but did you address how you made me feel like we had to bring in the food? And once I arrived, you all started speaking in your native tongue, and I didn’t understand what was going on? It’s not just what you say, but how you say it!
My second visit, as of January 5th.
I wanted to give this place another shot, and we decided to eat inside. I have to say, the food was delicious! What was really cool was the robot that served us—it definitely made up for the takeout order disaster! But I’ll leave my previous review so ppl can see what you wrote Thanks!
The food was decent, but the customer service was terrible. The woman on the phone was particularly rude when we raised a concern about the food. We ordered a dish with pink sliced meat, but my mother, who is elderly, didn’t notice it until she woke up. We called the restaurant, but they didn’t believe us. The woman asked why we hadn’t notified them earlier in a rude manner. I explained that my mother was sleeping and they didn’t notice the meat until she woke up. They insisted on us bringing the dish back so they could inspect it, as if we were lying. When I returned it, they were inspecting it like a mad scientist. They eventually replaced the dish, but the entire experience was awkward and frustrating. I’ll be going to the other Asian restaurant in Arnold’s Park for now.
Atmosphere: 3
Food: 3
Service: 1
Order food and told him I was ordering for a family 2 kids and 4 adults and got 5 small boxes and I think they overpaid for and not impressed
Atmosphere: 2
Food: 5
Service: 2
There was a group of six of us and they seated us immediately. The server was very attentive and asked us if everything was good after we were served.
Speaking of being served, they have robots that will deliver the food to you. The food came out hot was cooked fresh and had a great taste. They do take out and there were many people who came in to pick up their takeout orders while we were there.
We enjoyed our time and we all agreed that the food tasted great. I'm sure we will be returning sometime in the future!
Atmosphere: 5
Food: 5
Service: 5
Nice people but most of the food is processed and it feels like you are in a very bright diner, no atmosphere at all. The worse part is they have these robots deliver your food…very annoying.
Atmosphere: 1
Food: 2
Service: 1
First time placing a takeout order. Found a metal/plastic piece in my chicken fried rice. I was very disappointed because everything else tasted good :( not sure if this was a freak accident but I’m glad I didn’t swallow it.
Food: 4
Service: 5
Quirky little Chinese stop with robot servers. Good food. Friendly. Repeat customer.
Atmosphere: 4
Food: 5
Service: 5
Kind staff and they had a cool robot that brought the food out. The food was great! No hibachi though.
Atmosphere: 5
Food: 5
Service: 5
Food is very good! Sushi is amazing! Go check it out!
Atmosphere: 5
Food: 5
Service: 5
There was a group of six of us and they seeded us immediately. The server was very attentive and asked us if everything was good after we were served.
Speaking of being served, they have robots that will deliver the food to you. The food came out hot was cooked fresh and had a great taste. They do take out and there were many people who came in to pick up their takeout orders so while we were there.
We enjoyed our time and we all agreed that the food tasted great. I'm sure we will be returning sometime in the future!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Just got an order to go but I was very happy with my sushi rol, egg roll, and sour soup.
Very interesting dining experience for it being our first time! Had a friendly robot deliver our meals. The food was great with large portions. Crab ragoons were hands down amazing, which can be hard to find! Grateful to have found this place, we will definitely be revisiting again to try the lo mein noodles.
One thing I wish would have been better is that the fried rice could've had more carrots, peas, and onions in the mix and if the chicken was a little less crispy, I’d have no complaints. The General TSO sauce could have also been a little spicier but great flavor overall. Other than that, I’d say we enjoyed ourselves.
Atmosphere: 5
Food: 4
Service: 4
My Dad and I enjoyed eating here as it was next to the Travelodge where we were staying. Most customers were buying takeaway meals but we enjoyed the robot server - a gimmick but fun. The food was very tasty and the portions massive and the staff very friendly.
Worst food, false advertising it’s not hibachi. They don’t have steak. We waited 2 hours because they were closed in middle of day to meal prep. Stay away. The only cool thing about this place is robots brought us food.. they probably should have spent the money on other things like good food though.
Atmosphere: 1
Food: 1
Service: 1
They just need to start delivering.
Atmosphere: 5
Food: 5
Service: 1
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