Chapala Family Mexican Restaurant

900 La Porte Rd, Waterloo
(319) 287-8005

Recent Reviews

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Skylar Fletcher

Maybe don't accept take out orders if you're swamped. Had me waiting an hour for food that they didn't even start on. Lazy teens work at this place and their food is only good when you're drunk, and don't taste how stale the chips are. Won't be eating here anymore, quality and service has gone down hill.

Atmosphere: 1

Food: 2

Service: 1

Brooklynn Dunston

I took my nephew here for his birthday and my waitress. Natalie made it a great experience. They have virgin margaritas for kids and they also have inclusive menu with vegetarian options for my brother atmosphere was good. Service was good. Food was excellent.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chips, Salsa, Taco

Sydni Moeller

I love Chapalas very good family restaurant, perfect for a birthday or just a date night. Amazing food and service, very authentic great atmosphere top tier drinks. They have food options if you like spicy or savory, sweet, something for everyone highly recommended

Atmosphere: 5

Food: 5

Service: 5

Heather Hammerstad

Waited atleast 15 minutes for someone to come ask for drinks even though the restaurant was empty. Waitress didn’t advise of options like hard or soft shell, black beans or refried, I had to ask. Salsa tasted like a whole bottle of chili powder fell into it. Chips were stale and old. The waitress was standoffish and super rude. I could deal with the crappy food but the service was beyond awful. I wouldn’t waste my time.

Atmosphere: 3

Food: 2

Service: 1

Mechelle Sheffie

Everyone was very friendly. I'm originally from Waterloo & moved to Denver Colorado 42 years ago. I come home to visit family often and love Mexican food. So when my husband & I came for a family emergency this restaurant was a gem of a find. And Jael our wait staff was so friendly and took time to explain the menu. She's been working at this family owned restaurant for 13 years. We wish we had took pics of this delicious food. My husband order seconds of the refried beans & rice he's never even done that anywhere ??. If u live here n the 'loo & luv Mexican food & haven't treated yourself, family or friends to this place you're missing out?? Reasonably priced ?We don't think u can go wrong on wherever u order, that's to include their margaritas?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Salsa

World-Wide Guide

Food was flavorless and sad, my family got birria tacos (not tasty) i don't know how many times i had to put salt on my food and their so called broth to make it taste some what better. The margaritas were undrinkable you might as well just go buy a bottle of tequila and drink at home if that's what you are looking for! It will probably be even cheaper too. Service was super slow and it wasn't busy at all. This restaurant is struggling so much and you can see it on their menus, decor, and the whole restaurant. They are just like every Mexican restaurant in town same dishes, same drinks, etc.. we ended up driving down the street to get Macdonald after.

Atmosphere: 1

Food: 1

Service: 1

andy endorf

Food is fantastic. Staff is amazing.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Steak Fajitas, Chicken Fajitas

Anton Adams

A strip mall gem

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Margaritas, Steak Tampiquena, Deep-Fried Ice Cream, Chile Colorado, Steak Fajitas, Chapala Burrito with Shredded Beef, Chicken Fajitas, Shrimp Fajita Salad, Salsa, Enchiladas Sunrise, Enchilada, Taco, Chips, Chips and Salsa, Guacamole, Chicken Quesadilla, Fajita Salad, Burrito, Chimichanga

tosha tauer

Great bloody Mary, excellent service and enchiladas, will be back

Atmosphere: 4

Food: 5

Service: 5

Ethan Hoffman

Very friendly place, very clean, nice atmosphere, amazing food

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Enchilada, Burrito

Zeaya ZeAyA

They make sure your fed

Atmosphere: 5

Food: 5

Service: 5

Ben Buysse

$5 price increase on a single entree.

$25 for an entree at a casual Mexican restaurant.

Save your money and go elsewhere... This place must really be struggling (can't even afford new menus to go with their 25% price increase either, very classy).

Mandy Green

We used to come here all the time but when we came back recently the food was bland and service was slow (not busy in the restaurant, we think the server forgot to put our order in) there was no guacamole on either of our dishes but the waitress didn't mention being out. Two different drinks were completely flat/watery.They charged the full 3.50 for my kid's drink and gave her a giant glass with no lid (she's 4!) If you have a kid's meal a smaller drink (cheaper) should be offered! As it stands it was over $11 for 1/3 glass of lemonade, a few fries and one half a tortilla with cheese inside.

Atmosphere: 3

Food: 2

Service: 1

Berraco Ivan

Best food In town.

Atmosphere: 5

Food: 5

Service: 5

Rich Trimble

I thought the music was plenty loud. We usually have great service there but tonight, the waitress seemed like she was too busy with other customers to give us much attention. It didn't seem to be busy there. Might have just been an off night. I don't know.In my opinion, the chips always taste stale.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Enchilada

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Chapala Family Mexican Restaurant

900 La Porte Rd, Waterloo, IA 50702
(319) 287-8005