KFC

3115 Kimball Ave, Waterloo
(319) 233-9302

Recent Reviews

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Jeff Sorensen

We bought a small bucket of chicken. Nothing fancy but it was over $60 for our food. I was not impressed. I suppose it's cheaper to make it yourself

Atmosphere: 3

Food: 4

Service: 3

Darwin Lopez

Supposedly it closes at 11 and it's 9 and it's already closed, take out my son to endure the cold for pure pleasure 👎👎👎

Nicole Moffatt

Very disappointed. Went to this location at 5pm today. Wanted a 12 pc crispy and was told 20 mins (at dinner with an empty restaurant) no problem. I asked if I could make 5 of them wings. I was told no. I asked even if was willingly to wait and she refused saying it wasn’t possible. As a previous KFC manager of 10 years, I’ve never told a paying customer no to their preference if willingly to wait. I know it took a little extra work but it was possible and to be told flat out no is disappointing. I called the University location and the manager there had no problem honoring my request. Found my new location. Even if it is 20 mins out of my way.

Bihyaya Dakanno

So ass. Hire more worker because one, it took a very long time to get my order just to het it delivered wrong. 2 lady aint check the bag. 3 i don’t recommend this place try again. This happened February 14 2025.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Coleslaw, French Fries, Fried Chicken

Mirela Redzic

Order thru doordash online and did not get everything that I ordered. Some food was missing.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Gravy

matt zimmer

These employees suck. I don't even

Atmosphere: 1

Food: 1

Service: 1

Crystal Hansen

Best chicken around

Food: 5

Service: 5

Recommended dishes: Coleslaw, Fried Chicken

Victoria Fernandez

I received nothing even close to my order, then when I got a chance to speak to the manager, as requested, I was cussed at for not receiving my order lol!! How is that even my fault? I asked for tenders and Mac and cheese. I got mashed potatoes, gravy, and bone in legs with honey sauce. Never again will I come here LMAO. What a joke. The manager I spoke to is even worse than the mess ups of the order. Making customers feel better about a mess of an establishment is even a mess at this KFC. Forget about the chicken lmao. This places needs an ENTIRE RENOVATION!!

Uchiha Moe

I lovee the nashville hot tender combo but plss stop being so stingy with the sauce! my tender was dry and there wasn’t any sauce whatsoever

Atmosphere: 3

Food: 1

Service: 3

Paul Smith

This location sucks. Not sure why I am leaving this review since nobody in-house cares. Avoid Kimball and Ridgeway location at all cost. You simply don't need the aggrevation. Chicken at this location isn't worth the hassle. Eventually it will close

Atmosphere: 1

Food: 1

Service: 1

Kathi G

Always fresh and prompt

Parking: The food is good, always hot and fresh

Wheelchair accessibility: Good parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Thigh and Leg, Fried Chicken, Gravy

Steffanie Brunson

Service was horrible. I was trying to choose what drink I wanted and the girl on drive thru was singing Jepordy tune. The 3 pc meal I ordered a breast, thigh and leg and instead they gave me 2 thighs and a leg. Horrible service!!! If I could give zero stars I would.

Atmosphere: 1

Food: 2

Service: 1

Steffunny Walker

Is this the one Gacy use to manage? He might have put you under the house after dinner but he ran a better restaurant than you get today

Atmosphere: 1

Food: 1

Service: 1

Dylan L

Overcooked and dry food. Ordered and paid for a 4 piece, but only got 3. Never going here again since they can't count.

Food: 1

Service: 1

Angela Haley

Food was fresh and hot

Atmosphere: 4

Food: 4

Service: 4

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