KFC
3115 Kimball Ave, Waterloo
(319) 233-9302
Recent Reviews
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We bought a small bucket of chicken. Nothing fancy but it was over $60 for our food. I was not impressed. I suppose it's cheaper to make it yourself
Atmosphere: 3
Food: 4
Service: 3
Supposedly it closes at 11 and it's 9 and it's already closed, take out my son to endure the cold for pure pleasure 👎👎👎
Very disappointed. Went to this location at 5pm today. Wanted a 12 pc crispy and was told 20 mins (at dinner with an empty restaurant) no problem. I asked if I could make 5 of them wings. I was told no. I asked even if was willingly to wait and she refused saying it wasn’t possible. As a previous KFC manager of 10 years, I’ve never told a paying customer no to their preference if willingly to wait. I know it took a little extra work but it was possible and to be told flat out no is disappointing. I called the University location and the manager there had no problem honoring my request. Found my new location. Even if it is 20 mins out of my way.
So ass. Hire more worker because one, it took a very long time to get my order just to het it delivered wrong. 2 lady aint check the bag. 3 i don’t recommend this place try again. This happened February 14 2025.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Coleslaw, French Fries, Fried Chicken
Order thru doordash online and did not get everything that I ordered. Some food was missing.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Gravy
These employees suck. I don't even
Atmosphere: 1
Food: 1
Service: 1
Best chicken around
Food: 5
Service: 5
Recommended dishes: Coleslaw, Fried Chicken
I received nothing even close to my order, then when I got a chance to speak to the manager, as requested, I was cussed at for not receiving my order lol!! How is that even my fault? I asked for tenders and Mac and cheese. I got mashed potatoes, gravy, and bone in legs with honey sauce. Never again will I come here LMAO. What a joke. The manager I spoke to is even worse than the mess ups of the order. Making customers feel better about a mess of an establishment is even a mess at this KFC. Forget about the chicken lmao. This places needs an ENTIRE RENOVATION!!
I lovee the nashville hot tender combo but plss stop being so stingy with the sauce! my tender was dry and there wasn’t any sauce whatsoever
Atmosphere: 3
Food: 1
Service: 3
This location sucks. Not sure why I am leaving this review since nobody in-house cares. Avoid Kimball and Ridgeway location at all cost. You simply don't need the aggrevation. Chicken at this location isn't worth the hassle. Eventually it will close
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always fresh and prompt
Parking: The food is good, always hot and fresh
Wheelchair accessibility: Good parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thigh and Leg, Fried Chicken, Gravy
Service was horrible. I was trying to choose what drink I wanted and the girl on drive thru was singing Jepordy tune. The 3 pc meal I ordered a breast, thigh and leg and instead they gave me 2 thighs and a leg. Horrible service!!! If I could give zero stars I would.
Atmosphere: 1
Food: 2
Service: 1
Is this the one Gacy use to manage? He might have put you under the house after dinner but he ran a better restaurant than you get today
Atmosphere: 1
Food: 1
Service: 1
Overcooked and dry food. Ordered and paid for a 4 piece, but only got 3. Never going here again since they can't count.
Food: 1
Service: 1
Food was fresh and hot
Atmosphere: 4
Food: 4
Service: 4
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