Definitely a consistently slow McDonald's. One day I had a DT mobile order and went inside instead of the drive through because there were 10+ cars in line. They refused to just hand it to me and told me I had to go through the line and it couldn't be changed (weird policy, not their fault but still). Another time I pulled up to pick up my mobile coffee order at 7:30am and the doors were locked and said they were closed due to short staffing, yet there were 2 employees vaping outside the door and said they couldn't get my order for me so I had to go through the app to be refunded. The employee then opened the door with a key and went in, so it wasn't an issue with getting in the building.
Some employees are really kind, others aren't. Some days you get right through the line, but many days you are waiting 10+ minutes before even moving forward in line. The Soifer Family has some great locations but unfortunately this is not one of them.
Atmosphere: 3
Food: 2
Service: 2
Ahavuel Abbayahu
They do their job.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Timmerman
Me and my husband went there today get food and he ordered a big Mac with extra big Mac sauce and they didn't put meat on his sandwich so just to waste our time we had to turn back around to get his sandwich remade never going here again learn how to train your employees to make sandwiches correctly
Atmosphere: 1
Food: 1
Service: 1
Alicia Cielo
I got charged for bacon that I didn’t even order and they didn’t have sauce for nuggets
Atmosphere: 1
Food: 2
Service: 1
Melissa Ledesma
Long line in drive thru and sandwiches Still come looking like thrown together and smashed
Atmosphere: 3
Food: 3
Service: 3
Michelle Firestone
First time going through a drive-thru that they got it right the first time!! I didn't have to take it back and say NO KETCHUP. Great job McDonald's #5215!!
Food: 5
Service: 5
Dennis “DJ”
9-20-2025- Food was steaming hot and fresh and the employees were very polite! This is not.normal these days. Management, please reward your people, they are setting the standard!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble, Chicken Mcnuggets, French Fries
Brandon Wilson
Not ready at open
Steven Brenes
Place was dirty. Took 25min ro get my food
Atmosphere: 1
Food: 1
Service: 1
Brian John
The food was as expected. Love the Big Mac. Service was only so-so. Need to clean the lobby....more frequently.
The quality of service at the various local McDonald's has dropped tremendously in the last few years, and this one is no exception. The lobbies are always dirty, you are never greeted when you enter and the employees act like trying to order is an annoyance, rather than part of their jobs. The kitchen staff seem to not care at all and care more about their own conversations than actually getting food out on time. Their is no reason to be waiting 10+ minutes for an extremely simple order
Atmosphere: 1
Food: 3
Service: 1
Clifton Everhart jr
Sat outside 20 minutes waiting on my food. Had to go inside to get my food card order little blonde head, girl, and drive-through rude as hell. Tells me why you could cancel your order when I asked where my order was cause I had to go to work.
Nate Engel
Ordered a Big Mac with no pickle and add bacon. I leave and get home to find my Big Mac has pickle on and no bacon ( which I had to pay for). Called the store three times until I got an answer. Manager wanted me to come back and get it remade but at this point I’m already 15 minutes away, and that was the only option I was given no refund. The staff there has no idea what they’re doing half the time. The drive-through line takes 20 minutes average I would avoid this McDonald’s at all cost.
Atmosphere: 1
Food: 1
Service: 1
Darren Peyton
It's definitely not as good as some it's mcdonald's, but it's still mcdonald's. We all know a gonna gosh darn mcflurry, can save your soul
Definitely a consistently slow McDonald's. One day I had a DT mobile order and went inside instead of the drive through because there were 10+ cars in line. They refused to just hand it to me and told me I had to go through the line and it couldn't be changed (weird policy, not their fault but still). Another time I pulled up to pick up my mobile coffee order at 7:30am and the doors were locked and said they were closed due to short staffing, yet there were 2 employees vaping outside the door and said they couldn't get my order for me so I had to go through the app to be refunded. The employee then opened the door with a key and went in, so it wasn't an issue with getting in the building.
Some employees are really kind, others aren't. Some days you get right through the line, but many days you are waiting 10+ minutes before even moving forward in line. The Soifer Family has some great locations but unfortunately this is not one of them.
Atmosphere: 3
Food: 2
Service: 2
They do their job.
Atmosphere: 5
Food: 5
Service: 5
Me and my husband went there today get food and he ordered a big Mac with extra big Mac sauce and they didn't put meat on his sandwich so just to waste our time we had to turn back around to get his sandwich remade never going here again learn how to train your employees to make sandwiches correctly
Atmosphere: 1
Food: 1
Service: 1
I got charged for bacon that I didn’t even order and they didn’t have sauce for nuggets
Atmosphere: 1
Food: 2
Service: 1
Long line in drive thru and sandwiches Still come looking like thrown together and smashed
Atmosphere: 3
Food: 3
Service: 3
First time going through a drive-thru that they got it right the first time!! I didn't have to take it back and say NO KETCHUP. Great job McDonald's #5215!!
Food: 5
Service: 5
9-20-2025-
Food was steaming hot and fresh and the employees were very polite! This is not.normal these days. Management, please reward your people, they are setting the standard!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble, Chicken Mcnuggets, French Fries
Not ready at open
Place was dirty. Took 25min ro get my food
Atmosphere: 1
Food: 1
Service: 1
The food was as expected. Love the Big Mac. Service was only so-so. Need to clean the lobby....more frequently.
Atmosphere: 2
Food: 4
Service: 3
Restaurantji Recommends
Its McDonalds
Atmosphere: 3
Food: 4
Service: 3
The quality of service at the various local McDonald's has dropped tremendously in the last few years, and this one is no exception. The lobbies are always dirty, you are never greeted when you enter and the employees act like trying to order is an annoyance, rather than part of their jobs. The kitchen staff seem to not care at all and care more about their own conversations than actually getting food out on time. Their is no reason to be waiting 10+ minutes for an extremely simple order
Atmosphere: 1
Food: 3
Service: 1
Sat outside 20 minutes waiting on my food. Had to go inside to get my food card order little blonde head, girl, and drive-through rude as hell. Tells me why you could cancel your order when I asked where my order was cause I had to go to work.
Ordered a Big Mac with no pickle and add bacon. I leave and get home to find my Big Mac has pickle on and no bacon ( which I had to pay for). Called the store three times until I got an answer. Manager wanted me to come back and get it remade but at this point I’m already 15 minutes away, and that was the only option I was given no refund. The staff there has no idea what they’re doing half the time. The drive-through line takes 20 minutes average I would avoid this McDonald’s at all cost.
Atmosphere: 1
Food: 1
Service: 1
It's definitely not as good as some it's mcdonald's, but it's still mcdonald's. We all know a gonna gosh darn mcflurry, can save your soul
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chicken Mcnuggets
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