Subway
1237 Ansborough Ave, Waterloo
(319) 233-7806
Recent Reviews
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I came here with my wife 01/13/25 and parked in the pickup spot, there is no cars in the parking lot. Came inside and got told I need to move my car by the workers, I said fine I will. I came back inside and am waiting on waiting to make my order. The people making an order said oh we stared another order. As far as I recall people that are in the store are more important and they should be served first. If you order online you should have an eta on when you want it done. I was a shift lead at a fast food restaurant and that is how it is across The board I also worked at subway at a different location and we took care of the people inside before online orders do better.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
I forget what lady was working but she was very customer friendly
Atmosphere: 5
Food: 5
Service: 5
Steak and chz
Atmosphere: 2
Food: 5
Service: 3
The server was polite.
Atmosphere: 5
Food: 5
Service: 5
Today me and my wife picked up an order from here and it was a decent sized order so we needed a lot of napkins. Instead of pulling them out one by one we simply grabbed a stack but we were abruptly stopped by a woman who claimed to be the "owner" and she proceeded to scream at us like we were children. I've never met a more ill-mannered owner/manager/employee in my entire life. Regardless of what their policy was on taking napkins, there are certain ways to come across professionally and we were met with extreme hostility. She stated the we "will never take napkins like that again" and went on a tangent yelling about how wrong we were. I will never come back to this Subway. Be careful about this "owner" because you will be met with the same hostility if she catches you doing something she thinks is slightly wrong.
Dining are not clean, floor very dirty. The philly beef meat was tough and the chicken salad was not very good.
Today me and my wife picked up an order from here and it was a decent sized order so we needed a lot of napkins. Instead of pulling them out one by one we simply grabbed a stack but we were abruptly stopped by a woman who claimed to be the "owner" and she proceeded to scream at us like we were children. I've never met a more ill-mannered owner/manager/employee in my entire life. Regardless of what their policy was on taking napkins, there are certain ways to come across professionally and we were met with extreme hostility. She stated the we "will never take napkins like that again" and went on a tangent yelling about how wrong we were. I will never come back to this Subway. Be careful about this "owner" because you will be met with the same hostility if she catches you doing something she thinks is slightly wrong.
Placed an online order and when I went to pick it up the heavier set middle aged white gal (can't give name as name Tag was blank) was rude and not paying attention to what I'd said, my sandwiches were both made wrong, I didn't have my cheese and I didn't have 75% of my sauces and I had peppers that I didn't want and that's just one of my sandwiches, the other one was missing onions and neither were toasted as requested, I will not be eating here again as I'm very upset about the service I received here today
Atmosphere: 1
Food: 1
Service: 1
The woman preparing our sandwiches was rude and surly, but the cashier was much nicer!
Atmosphere: 4
Food: 4
Service: 1
Good menu. Prices are a little steep. Good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
At 11:00 today an young/old lady didn't greet when coming and just was rude and had a nasty attitude. I will not be returning to this store.
Atmosphere: 1
Food: 2
Service: 1
The employees at this store are generally incompetent, rude, and always clueless. Undoubtedly the poorest run Subway I've encountered.
The associates were very helpful and pleasant. Love the salad version of a Sub.
Atmosphere: 5
Food: 5
Service: 5
I love subway I work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I really wish I could give them a 0 they have the worst service out of all of them. This is my second time having an issue with them. And this time they made a mistake with my sandwhich and told me they can only fix it if I brought it back. It’s too cold and I have a small baby I won’t come back. And at this point I won’t go there at all. They all rude and slow. Mark your sandwiches so you won’t hand the WRONG one out.
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