Subway

1237 Ansborough Ave, Waterloo
(319) 233-7806

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Recent Reviews

I had a great experience at this Subway location! I placed an order online, but when I arrived, the employee took the time to double check my preferences with me. He noticed that some of the usual customization options weren’t available through the app and wanted to make sure I still got exactly what I wanted. I really appreciated the extra care and attention—great customer service goes a long way! The sandwiches were perfect, and I’ll definitely be coming back.
We were on our way out of town and needed to grab a quick bite. Stopped in at our local place and were greeted with the attitude of being a burden. When I asked a question, I was treated with an irritated attitude and as if time was being wasted. I don't know what the issue was that day, but customers deserve to be respected. And that was definitely not what happened.
I don’t know this lady’s name, but every time she is working, she is extremely rude. To everyone customers and coworkers. I get they might be short staffed but they don’t need to talk to people that way. Literally told a customer “I’m not a mind reader”. She doesn’t know customer service at all.

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