Good food but lazy ahhh workers they frequently close early…guess they don’t want money lol
Atmosphere: 1
Food: 5
Service: 1
Corey Munson
I'm not sure what it takes for a Dairy Queen to fix or replace it's chocolate ice cream maker. But, I know for certain that the Waukee dairy Queen has not fixed theirs in about 6 months. You make ice cream treats. You literally can't do the one thing you're supposed to do. One star.
Atmosphere: 3
Food: 1
Service: 3
Mike Hughes
We went through the drive through today to get a cherry dipped cone and we had our dog in the car and he said was out the window. We told them it was his 5th birthday and they came back with a pup cup for him!
Atmosphere: 5
Food: 5
Service: 5
Jess Koster
This place is always busy because the treats are awesome and the food is always good and hot!!
Atmosphere: 5
Elise A
Ordered a chicken strip basket and received cheese curds... in a chicken strip basket box
Food: 1
Service: 1
Conrad James
Try the BBQ tenders, mmm good
Atmosphere: 5
Food: 5
Service: 5
Abby Sherwood
I went to Dairy Queen (Waukee) last night 10 ish minutes before close with my boyfriend. We both ordered blizzards, he got heath and snickers, I got the new chocolate dipped strawberry (none of which comes with any nut product which is important for later). As I finished about 1/3 of my blizzard I noticed I was getting any of the cheesecake, chocolate or strawberry in the scoops I was eating. The other 2/3 of the blizzard was just vanilla icecream with none of the mix ins? Anyways as I got to the bottom I also got a piece of Reese’s cup, luckily I don’t have a nut allergy. But anyways if I wanted to pay $7 for vanilla ice cream I would’ve just gone to aldi and gotten two 48 oz pints at that rate.
Atmosphere: 5
Food: 1
Service: 2
Asmira
Angie is the best worker there I love her so much she was so kind and she got everything I ordered definitely a keeper❤️
Tess Broyles
Went to Dairy Queen for a tender basket with ranch on my lunch break. I was super hungry and wasn’t paying attention and dipped my tender in my ranch not thinking anything and noticed that it tasted awful. I looked at my ranch and realized it was spoiled. My ranch had foam on the lid and was gelatinized. Tried calling 3 times to let them know it was spoiled to prevent other people from receiving the same ranch but never got an answer.
Alex T
Saw people horsing around in the kitchen, then I saw a mantouch his face, then the floor, and then proceeded to not wash his hands before he went to the fryer. I also saw a girl on her phone at the front counter and a guy in the blizzard area without a hairnet/hat
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Banana Split, Chili Cheese Dog Combo, Onion Rings
Very busy in the summer. Great blizzards. Made food to our specifications without complaints.
Atmosphere: 4
Food: 5
Service: 4
Lauren Wilson
When I took my son’s blizzard back in after finding a large chunk of the completely wrong ingredient in his ice cream, I asked if they could make a new blizzard. I also asked if they rinsed the blade to clean off other ingredients before then making a new blizzard the guy was clearly thinking it was absurd to ask for a new blizzard after I found the wrong ingredient and was quite verbal about it. so any and everything is just mixing together apparently. Atleast they did make a new one and I asked them to rinse the blades quick before making it - I then took it to my son and AGAIN it had cheesecake in his blizzard
When I went in again to just ask for money back- the as guy that was rude the first time then announced to his co-workers “oh wow she’s back!” And proceeded to say other things. When I spoke with the manager about this he ignored my mention of the employees behavior - and gave me my money back- so I blatantly asked if he would be addressing that with his employee - to which he said “yeah I can”
Completely disrespectful and horrible customer service and GROSS that they wouldn’t rinse between different flavors of blizzards. Quite sure the dept of health requires a little more effort.
Will NOT be returning. But wanted others to be aware of how much lack of quality product and service is occurring.
Atmosphere: 1
Service: 1
Susan Turner
Excellent food and service!!
Atmosphere: 5
Food: 5
Service: 5
Eduardo Bayolo
The worker at the drive-thru today was such a sweetheart! Love seeing young kids loving what they do! Great customer service! Thank you for being so patient with us!
Atmosphere: 5
Food: 5
Service: 5
David Nancy Kuhn
Stopped for a couple hot fudge Sunday's! Large drive through line. No one in line inside.
Good food but lazy ahhh workers they frequently close early…guess they don’t want money lol
Atmosphere: 1
Food: 5
Service: 1
I'm not sure what it takes for a Dairy Queen to fix or replace it's chocolate ice cream maker. But, I know for certain that the Waukee dairy Queen has not fixed theirs in about 6 months. You make ice cream treats. You literally can't do the one thing you're supposed to do. One star.
Atmosphere: 3
Food: 1
Service: 3
We went through the drive through today to get a cherry dipped cone and we had our dog in the car and he said was out the window. We told them it was his 5th birthday and they came back with a pup cup for him!
Atmosphere: 5
Food: 5
Service: 5
This place is always busy because the treats are awesome and the food is always good and hot!!
Atmosphere: 5
Ordered a chicken strip basket and received cheese curds... in a chicken strip basket box
Food: 1
Service: 1
Try the BBQ tenders, mmm good
Atmosphere: 5
Food: 5
Service: 5
I went to Dairy Queen (Waukee) last night 10 ish minutes before close with my boyfriend. We both ordered blizzards, he got heath and snickers, I got the new chocolate dipped strawberry (none of which comes with any nut product which is important for later). As I finished about 1/3 of my blizzard I noticed I was getting any of the cheesecake, chocolate or strawberry in the scoops I was eating. The other 2/3 of the blizzard was just vanilla icecream with none of the mix ins? Anyways as I got to the bottom I also got a piece of Reese’s cup, luckily I don’t have a nut allergy. But anyways if I wanted to pay $7 for vanilla ice cream I would’ve just gone to aldi and gotten two 48 oz pints at that rate.
Atmosphere: 5
Food: 1
Service: 2
Angie is the best worker there I love her so much she was so kind and she got everything I ordered definitely a keeper❤️
Went to Dairy Queen for a tender basket with ranch on my lunch break. I was super hungry and wasn’t paying attention and dipped my tender in my ranch not thinking anything and noticed that it tasted awful. I looked at my ranch and realized it was spoiled. My ranch had foam on the lid and was gelatinized. Tried calling 3 times to let them know it was spoiled to prevent other people from receiving the same ranch but never got an answer.
Saw people horsing around in the kitchen, then I saw a mantouch his face, then the floor, and then proceeded to not wash his hands before he went to the fryer. I also saw a girl on her phone at the front counter and a guy in the blizzard area without a hairnet/hat
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Banana Split, Chili Cheese Dog Combo, Onion Rings
Restaurantji Recommends
Very busy in the summer. Great blizzards. Made food to our specifications without complaints.
Atmosphere: 4
Food: 5
Service: 4
When I took my son’s blizzard back in after finding a large chunk of the completely wrong ingredient in his ice cream, I asked if they could make a new blizzard. I also asked if they rinsed the blade to clean off other ingredients before then making a new blizzard the guy was clearly thinking it was absurd to ask for a new blizzard after I found the wrong ingredient and was quite verbal about it. so any and everything is just mixing together apparently. Atleast they did make a new one and I asked them to rinse the blades quick before making it - I then took it to my son and AGAIN it had cheesecake in his blizzard
When I went in again to just ask for money back- the as guy that was rude the first time then announced to his co-workers “oh wow she’s back!” And proceeded to say other things. When I spoke with the manager about this he ignored my mention of the employees behavior - and gave me my money back- so I blatantly asked if he would be addressing that with his employee - to which he said “yeah I can”
Completely disrespectful and horrible customer service and GROSS that they wouldn’t rinse between different flavors of blizzards. Quite sure the dept of health requires a little more effort.
Will NOT be returning. But wanted others to be aware of how much lack of quality product and service is occurring.
Atmosphere: 1
Service: 1
Excellent food and service!!
Atmosphere: 5
Food: 5
Service: 5
The worker at the drive-thru today was such a sweetheart! Love seeing young kids loving what they do! Great customer service! Thank you for being so patient with us!
Atmosphere: 5
Food: 5
Service: 5
Stopped for a couple hot fudge Sunday's! Large drive through line. No one in line inside.
Atmosphere: 5
Food: 5
Service: 5
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