Dairy Queen Grill & Chill
220 Hickman Rd, Waukee
(515) 987-7801
Recent Reviews
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Went there and wait in line for like 20min just for them to be out of everything, how are you out of everything. Won't be going back
I went and bought my daughter a birthday cake and asked if they could write on it and the person in charge of that was rude. I wouldn't have a problem with it if they were corgil about it.
They couldn't say oh 'm sorry I don't have the time. She was just rude.
This location is just great, always amazing service and the food is always fresh and still hot even after my 12 minute drive back to work! This is my favorite lunch spot by far.
Atmosphere: 5
Food: 5
Service: 5
Online promotion said 85 cents for Blizzards so we went for one and we get to the window to pay and they charged normal price, but I said something and then they said “oh you have to download the app”… nowhere in the promotion did it say to download an app. Then we are sitting and waiting for the download which was taking way too long and I said I just want the ice cream and no Blizzard and they charged me full price for the Blizzard and never gave it to me! Just the ice cream! What a rip off! Kids running the place I guess that’s my fault thinking that they do anything right and make it a big inconvenience to download an app for an 85 cents Blizzard.
Atmosphere: 4
Food: 4
Service: 1
The young man serving me at the window had as much personality as the cookie dough in the blizzard. Both were significantly lacking. No words spoken except for when I said thank you with no you’re welcome returned. And neither will I.
Atmosphere: 1
Food: 3
Service: 1
Just picked up a couple of Blizzards from the drive thru. Fast service and great Blizzards!
Atmosphere: 1
Food: 5
Service: 5
Changed to a 1 star because it says they close at 9 but when we got there they said it closes at 8
I used the drive thru
Atmosphere: 1
Food: 5
Service: 5
Ice cream was melted when they handed it to me tenders are so small and they barely gave me any fries thr box is practically empty
I used the drive thru
Atmosphere: 1
Food: 5
Service: 5
Restaurantji Recommends
Love the value menu meals
Atmosphere: 5
Food: 5
Service: 5
The young people at.The driver window were very nice and professional
Atmosphere: 5
Food: 4
Service: 5
They sell food there and the drive through is constantly backed up by several cars and the wait time sometimes can be as long as 15 to 20 minutes because they don't have the people that ordered food drive up to a pick up place so we all have to wait for their food to be done. It's crazy, they put up some sings for pull ups for food recently but do not use them. I went to another DQ a couple of weeks ago that don't serve food and it was so nice to not set there for 15 to 20 minutes to get an ice cream cone.
Update: In the last 3 weeks they have been putting almost no candy in their Blizzatds. I have been going to this Dairy Queen for 3 years and as long as you went after 5 you got what you paid for. I get the peanut butter cup blizzard and now no chunks at all it looks like there is pepper sprinkled in it and it's been like that every time I have gone there lately no matter what time of day. I have decided I can make 5 blizzards at home for what I pay there, $6:41 for basically a cup of plain icecream. I work hard for my money so I will not be retur I d to your business.
Food: 3
Service: 1
The best
Atmosphere: 5
Food: 5
Service: 5
Better quality than most burger places plus ice cream, what's not to like
Atmosphere: 5
Food: 5
Service: 5
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