McDonald's
125 SE Laurel St, Waukee
(515) 987-3621
Recent Reviews
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The worst McDonald’s I’ve ever been to, took 40 minutes forgot a full sandwich and one was raw.
Atmosphere: 1
Food: 1
Service: 1
Do not leave without checking your order. Literally never right. Ordered 2 snack wrap meal, fries pop and 3 double cheese. Didn't check it. Got home and had 2 of the worst double cheese burgers ive ever had, a large soggy fry that could pass as a small fry , and 5 CHICKEN MCNUGGETS. Now how the hell do you confuse snack wraps and chicken nuggets. Receipt was correct. Just total incompetence by whomever packed the bag
Ordered 2 mcdouble meals, a big mac meal with large fries. Both MCDOUBLES had only one beef patty on both burgers. Barely any lettuce on big mac, and large fry was only half full. Are you guys struggling with cost? Really skimping on food
Atmosphere: 3
Food: 1
Service: 3
More times than not you will get the wrong order. Check your bag before you leave the counter/drive-thru because it’s probably wrong.
Atmosphere: 1
Food: 3
Service: 1
They will charge you for a large iced coffee and give you a medium. The kids there laughed at me and said that the medium is the new size for a large iced coffee. The cups do not reflect that information and I do not like to be laughed at. Won't be back here. Rude kids.
Atmosphere: 2
Food: 3
Service: 1
Friendly staff quick service and clean
Atmosphere: 5
Food: 5
Service: 5
The food was good! The kids had their first Mc-Griddles (all 5 of us had them). The iced sugar-free vanilla lattes were on point. We did wait almost 15 minutes for our food that we did a pick-up order curbside, so that was a little disappointing, and I think the food should have been warmer in temperature.
Atmosphere: 5
Food: 4
Service: 4
Still number 2 on our favorite McDonald's list!
Atmosphere: 5
Food: 5
Service: 5
Was first in line at the drive thru waiting for my food and never received it. Waited 25 min and finally went in to ask what was goin on as other cars were leaving with their food and no one had any idea what happened as I was sitting outside. Terrible attitudes when I asked about my order or asked for a manager and no one tried to comp the meal or anything for the mistake. Terrible service everyone is lost there
Service: 1
Will have to think twice about coming here again. Every table was dirty and trash everywhere! At 5:30-6 pm!
Atmosphere: 1
Food: 5
Service: 3
Restaurantji Recommends
Awful experience. Dirty tables, pigstye, slow service, don't bring food out, staff ignores customers, wrong orders every time.
Atmosphere: 1
Food: 3
Service: 1
Ethan was extremely friendly!
Service: 5
Hey McDonald’s, are yall so damn broke u can’t put lettuce or onions on my burger????
I come here so often, but everytime I do everything is messed up. I get steak EGG and cheese bagel but magically have no eggs on them! I’m so tired of coming through every time and my order is messed up. Yall really need to start paying attention to what you’re doing! I worked at multiple McDonald’s in 3 different states for 6 years and every one of them were never ever ever this freaking bad man. Y’all suck and need more training!!!!! Don’t come here if u don’t wanna waste ur money!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Second drive through wouldn't work and I was met with indifference.
Atmosphere: 1
Food: 5
Service: 1
The manager is always nice but if you like, sitting in line for 10+ minutes each visit then this is your place. It used to be called fast food but this location single-handedly changed it to slow food
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