They hot our order wrong. My fried chicken hard shell was actually 1 chicken finger in a soft shell, not fried chicken. Disapointing. Oles wete good, almost thirty bucks to get one otem out of five that didnt suck. I wont be going back anytime soon and im really not picky, but this was poor quality at a high price, theres way better choices inthe area.
Food: 3
Service: 5
Baba's Buffalo
Customer service so bad, they made order wrong and Manger she told, they can't make it, Worst service ever
Atmosphere: 1
Food: 1
Service: 1
Hossam Bani naser
Really bad customer service, the manager she is the worst
Atmosphere: 1
Food: 1
Service: 1
Mr C
Appears Taco John's is going out the same way Chipotle did. By charging ridiculous prices for baby sized portions. This is their "new" spicy chicken burrito they charge $3.79 for 1, $6 for 2. We won't get into the person taking my order and getting that part wrong, repeatedly and giving me a different order.. Here is a picture of what's inside the $3.79 spicy chicken and rice burrito. LITERALLY NOT EVE A QUARTER CUP OF FOOD!!! And of that quarter cup, 90% is rice! Probably the second cheapest food filler in the world!! I'm kicking myself for not goung Tasy Tacos instead. 0/10 will return to taco johns. I also ordered the super potato oles, let me tell you....the ones taste like they've been sitting in the warmer for hours. Very stale, very soggy.
Atmosphere: 2
Food: 1
Service: 1
Rachelle Kelch
The Super Nachos decreased in size tremendously.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Burrito
Matthew J
I always get good food from this Taco John’
Atmosphere: 5
Food: 5
Service: 5
Mike Bolfik
Tonight was a bit different. Superbowl kills drive thru places. But the made sure all my food was fresh and hot. I don't mind waiting if it means my ole's aren't soggy.
Atmosphere: 3
Food: 5
Service: 5
Josh Padilla
Absolutely GROSS!!! Worst tacos I've ever had.
Food: 1
Ashley & Rosco Eslick
Great food but the crew on duty never said more than "use the kiosk" and here's your food" then they missed giving us part of our order. We were the only people in the lobby too so they were not too busy. Just a few cars in the drive thru.
Got chicken tacos. I have never had dried out, chewy, inedible chicken from Taco Johns before today...this was disgusting! I literally couldn't even chew up some of the chicken. It was runny and messy and spilled onto my clothes. I have never had food be this disgusting from Taco John's! The woman that took my order was less than helpful and very unfriendly. She seemed annoyed I asked any questions and got my order wrong saying beef tacos. When I corrected it she said that's what she had said. I only ate about 1/3 of one of the tacos and couldn't eat anymore. What a waste of money! I won't be back to this place!
Atmosphere: 1
Food: 1
Service: 1
M Wright
I ordered online tonight and was told to pull around to the front since my order wasn't ready when I arrived ten minutes later. She said they'd bring it to me when it was ready. I watched all the other cars in the drive thru get served their orders and leave while I continued to wait. Twenty minutes later I went in to find my food sitting on the counter. They gave me my food when I explained who I was and how long I'd been waiting. No apology, no offer to make me hot food, just nothing. The food is overpriced so they should seriously offer better service to make up for it. Service is always slow, but the food is usually decent which is why I give it the second star.
Atmosphere: 1
Food: 2
Service: 1
Josh Rogers
Had to say 3 time for cheese and sour cream and didn't get the cheese.
Atmosphere: 3
Food: 4
Service: 2
Jayden
Best Customer Service and Atmosphere for Fast Food in Waukee!! The store is so clean and the staff is amazing. I particularly love coming in the evening bc the manager I believe her name is Julia and the workers are absolutely awesome! We can’t thank you guys enough for your service and we love bringing our family to your restaurant! Keep it up its hard to find good service and good food for the prices these days but you guys make it worth every penny.
Atmosphere: 5
Food: 5
Service: 5
Yongbok
Best Customer Service and Atmosphere for Fast Food in Waukee!! The store is so clean and the staff is amazing. I particularly love coming in the evening bc the manager I believe her name is Julia and the workers are absolutely awesome! We can’t thank you guys enough for your service and we love bringing our family to your restaurant! Keep it up its hard to find good service and good food for the prices these days but you guys make it worth every penny.
They hot our order wrong. My fried chicken hard shell was actually 1 chicken finger in a soft shell, not fried chicken. Disapointing. Oles wete good, almost thirty bucks to get one otem out of five that didnt suck. I wont be going back anytime soon and im really not picky, but this was poor quality at a high price, theres way better choices inthe area.
Food: 3
Service: 5
Customer service so bad, they made order wrong and Manger she told, they can't make it, Worst service ever
Atmosphere: 1
Food: 1
Service: 1
Really bad customer service, the manager she is the worst
Atmosphere: 1
Food: 1
Service: 1
Appears Taco John's is going out the same way Chipotle did. By charging ridiculous prices for baby sized portions. This is their "new" spicy chicken burrito they charge $3.79 for 1, $6 for 2. We won't get into the person taking my order and getting that part wrong, repeatedly and giving me a different order.. Here is a picture of what's inside the $3.79 spicy chicken and rice burrito. LITERALLY NOT EVE A QUARTER CUP OF FOOD!!! And of that quarter cup, 90% is rice! Probably the second cheapest food filler in the world!! I'm kicking myself for not goung Tasy Tacos instead. 0/10 will return to taco johns. I also ordered the super potato oles, let me tell you....the ones taste like they've been sitting in the warmer for hours. Very stale, very soggy.
Atmosphere: 2
Food: 1
Service: 1
The Super Nachos decreased in size tremendously.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Burrito
I always get good food from this Taco John’
Atmosphere: 5
Food: 5
Service: 5
Tonight was a bit different. Superbowl kills drive thru places. But the made sure all my food was fresh and hot. I don't mind waiting if it means my ole's aren't soggy.
Atmosphere: 3
Food: 5
Service: 5
Absolutely GROSS!!! Worst tacos I've ever had.
Food: 1
Great food but the crew on duty never said more than "use the kiosk" and here's your food" then they missed giving us part of our order. We were the only people in the lobby too so they were not too busy. Just a few cars in the drive thru.
Atmosphere: 4
Food: 5
Service: 2
Potatos ole are awesome.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Got chicken tacos. I have never had dried out, chewy, inedible chicken from Taco Johns before today...this was disgusting! I literally couldn't even chew up some of the chicken. It was runny and messy and spilled onto my clothes. I have never had food be this disgusting from Taco John's! The woman that took my order was less than helpful and very unfriendly. She seemed annoyed I asked any questions and got my order wrong saying beef tacos. When I corrected it she said that's what she had said. I only ate about 1/3 of one of the tacos and couldn't eat anymore. What a waste of money! I won't be back to this place!
Atmosphere: 1
Food: 1
Service: 1
I ordered online tonight and was told to pull around to the front since my order wasn't ready when I arrived ten minutes later. She said they'd bring it to me when it was ready. I watched all the other cars in the drive thru get served their orders and leave while I continued to wait. Twenty minutes later I went in to find my food sitting on the counter. They gave me my food when I explained who I was and how long I'd been waiting. No apology, no offer to make me hot food, just nothing. The food is overpriced so they should seriously offer better service to make up for it. Service is always slow, but the food is usually decent which is why I give it the second star.
Atmosphere: 1
Food: 2
Service: 1
Had to say 3 time for cheese and sour cream and didn't get the cheese.
Atmosphere: 3
Food: 4
Service: 2
Best Customer Service and Atmosphere for Fast Food in Waukee!! The store is so clean and the staff is amazing. I particularly love coming in the evening bc the manager I believe her name is Julia and the workers are absolutely awesome! We can’t thank you guys enough for your service and we love bringing our family to your restaurant! Keep it up its hard to find good service and good food for the prices these days but you guys make it worth every penny.
Atmosphere: 5
Food: 5
Service: 5
Best Customer Service and Atmosphere for Fast Food in Waukee!! The store is so clean and the staff is amazing. I particularly love coming in the evening bc the manager I believe her name is Julia and the workers are absolutely awesome! We can’t thank you guys enough for your service and we love bringing our family to your restaurant! Keep it up its hard to find good service and good food for the prices these days but you guys make it worth every penny.
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