Extremely awkward for someone to ask you to leave a 5 star review as they have your card still and haven't given you your food yet. Really weird.
Michael Watson
I go here once a week for lunch and the pizza and staff are always amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Dee Large
Love the pizza by the slice. And the sausage rolls are delicious
Atmosphere: 5
Food: 5
Service: 5
Rachel Large
Best pizza in Waukee! I always get amazing customer service
Atmosphere: 5
Food: 5
Service: 5
Stan Smith
I walked in at 8:30 on a Friday night and realized quickly that every chair was on the tables and they looked closed. Someone yelled out to me and asked if I needed assistance and I respectfully declined. If you are closing up a pizza shop at 8:30 something is very wrong.
TONI DWIRE
Pizza was cold on delivery and didn’t have much of a flavor. Just blah
Food: 1
Joe Green
I've always found the pizza at Slice of NY to be decent, but my recent experience at the Waukee location was extremely disappointing due to poor service. I placed an online order, and the app indicated my pizza would be ready by 6:30 PM on a Thursday evening. However, when I arrived, my order hadn’t even been started—it hadn’t gone into the oven yet. I ended up waiting an additional 32 minutes in-store, making the total time from order to pickup nearly an hour.
What made it worse was the complete lack of communication from the staff. No updates, no apologies—just silence. Another couple there at the same time experienced nearly the same issue. If you’re planning to order online, I’d recommend calling ahead or being prepared to wait well beyond the estimated time. Very frustrating experience.
Atmosphere: 1
Food: 3
Service: 1
David TCB
Great pizza at an affordable price! I would definitely recommend trying them out!
Atmosphere: 5
Food: 5
Service: 5
Nel
I’ve had the spaghetti and meatballs a couple times and it was fantastic. Only slight complaint is it takes an hour to prepare, so you have to plan accordingly. It is worth the wait though!!
I have gone to this place 3 times the last 6 months, everything, I would order through slice, and every single time, slice tells me that the order is ready, and I am waiting 30+ mins, while people who came in after me for slices are getting their food before me. It's extremely frustrating. CALL THEM, DONT ORDER ONLINE!
Atmosphere: 4
Food: 5
Service: 2
James Patten
Great place for a slice or a pie!
Atmosphere: 5
Food: 5
Service: 5
Vargas Lawn Care Services
A Taste of New York in Waukee? Believe the hype!
Stopped in for a couple of slices—pepperoni and supreme—and WOW… this is the real deal! The crust was perfect, the toppings were loaded, and every bite had that authentic New York flavor. But what really stood out? The top-tier customer service! I wish I remembered the guy’s name, but he made the experience even better with his great attitude and hospitality.
If you’re craving a legit New York-style slice, this is the spot. Definitely coming back!
Best pizza in Des Moines area
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lasagna Pizza
Extremely awkward for someone to ask you to leave a 5 star review as they have your card still and haven't given you your food yet. Really weird.
I go here once a week for lunch and the pizza and staff are always amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Love the pizza by the slice. And the sausage rolls are delicious
Atmosphere: 5
Food: 5
Service: 5
Best pizza in Waukee! I always get amazing customer service
Atmosphere: 5
Food: 5
Service: 5
I walked in at 8:30 on a Friday night and realized quickly that every chair was on the tables and they looked closed. Someone yelled out to me and asked if I needed assistance and I respectfully declined. If you are closing up a pizza shop at 8:30 something is very wrong.
Pizza was cold on delivery and didn’t have much of a flavor. Just blah
Food: 1
I've always found the pizza at Slice of NY to be decent, but my recent experience at the Waukee location was extremely disappointing due to poor service. I placed an online order, and the app indicated my pizza would be ready by 6:30 PM on a Thursday evening. However, when I arrived, my order hadn’t even been started—it hadn’t gone into the oven yet. I ended up waiting an additional 32 minutes in-store, making the total time from order to pickup nearly an hour.
What made it worse was the complete lack of communication from the staff. No updates, no apologies—just silence. Another couple there at the same time experienced nearly the same issue. If you’re planning to order online, I’d recommend calling ahead or being prepared to wait well beyond the estimated time. Very frustrating experience.
Atmosphere: 1
Food: 3
Service: 1
Great pizza at an affordable price! I would definitely recommend trying them out!
Atmosphere: 5
Food: 5
Service: 5
I’ve had the spaghetti and meatballs a couple times and it was fantastic. Only slight complaint is it takes an hour to prepare, so you have to plan accordingly. It is worth the wait though!!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The customer service here sucks.
I have gone to this place 3 times the last 6 months, everything, I would order through slice, and every single time, slice tells me that the order is ready, and I am waiting 30+ mins, while people who came in after me for slices are getting their food before me. It's extremely frustrating. CALL THEM, DONT ORDER ONLINE!
Atmosphere: 4
Food: 5
Service: 2
Great place for a slice or a pie!
Atmosphere: 5
Food: 5
Service: 5
A Taste of New York in Waukee? Believe the hype!
Stopped in for a couple of slices—pepperoni and supreme—and WOW… this is the real deal! The crust was perfect, the toppings were loaded, and every bite had that authentic New York flavor. But what really stood out? The top-tier customer service! I wish I remembered the guy’s name, but he made the experience even better with his great attitude and hospitality.
If you’re craving a legit New York-style slice, this is the spot. Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Great slices!
Atmosphere: 4
Food: 5
Service: 4
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