2 for 2. My company orders Arby’s on a regular basis from 7421 vista drive. Twice in two weeks we’ve gotten back to the office missing food. Was decided today we won’t be coming back while I eat my cold curly fries because I had to go back and get a sandwich they forgot. Disappointed to say the least.
Nikki Brown
I get it, I get it. It’s fast food “What Do I Expect”. My thing is your business and your employees are only as good as your managers … clearly the expectation at this location is not an utmost importance … I literally just wanted a hot Ham and Swiss for lunch after one of those afternoons at work where you just want to go in the bathroom and scream and cry .. I really didn’t think it was too much to ask for BUT it was!! Pics for your laughing pleasure of my pitiful looking burnt up bread and ham sandwich.
hyrules hero
Horrible optics pulling up. 2 employees outside smoking, one wearing the drive-thru headset. Not friendly, but not unprofessional. App had great deals, and food met expectations. Would not recommend.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Roast Beef, Curly Fries
Jen
Use drive-thru. Got exactly what I needed. Orange cream shake did the trick 🐷😘
Atmosphere: 5
Food: 5
Service: 5
Jimmy
Food mediocre, service friendly. The entire dining room floor was extremely sticky, each footstep made a loud noise.
Annie Williams
Pleasant hill Arby's constantly has cold food
Atmosphere: 3
Food: 3
Service: 3
Burnie Snoddy
Sandwich was good,but I miss the sliders. Burger was sloppy by the time I got to where I was going to
Atmosphere: 3
Food: 4
Service: 4
A.
Very nice employees! Super clean-even the restrooms. The fish sandwich was good (after having to throw away the Taco Johns) Happy potato cakes are back.
Atmosphere: 5
Food: 5
Service: 5
M Shane Smith
Fast in and out Exit 211 and next door to a fuel stop
Atmosphere: 4
Food: 4
Service: 4
Clayplays96
This is a very quiet restaurant which is nice. The lady at the counter was polite to a customer and to me as I was waiting for a door dash order and it really set a good vibe 💛 thank you!
Just wanted to give a shout-out to Arby's in West Des Moines. I'm not always in the mood for Arby's, but I sometimes get in the mood for their roast beef with horseradish sauce and their delicious curly fries (which I've bought at the store for my air fryer). They also have an impressive Greek Gyro, so I have to recommend this place. Customer service was great. The food tastes great and unique in comparison to most fast food joints. The store is clean. I recommend Arby's for a quick, delicious meal.
Vegetarian options: This would not be my first choice for vegetarians.
Dietary restrictions: Dietary information is available
This is a convenient spot, but what really makes it for me is Christina. Every time she’s working the drive thru, she always gets my order exactly right, including the sauces. She is kind and friendly. If I have my son with me, she always greets him and makes his day, and she always remembers my dog when she’s with us, too. I’m always glad when she’s the one working!
Recommended dishes: French Dip
Morgan Kovarik
Every time I come to an Arby’s location I am greeted with an annoyed employee. Very short with a rude under tone when answering the headset. As someone who works in the service industry, I could understand annoyance when someone shows up close to close, but with that said.. I am very mindful of time. I showed up with well over an hour before close. No one who works for Arby’s seems to care about customer service and it always so disappointing but I like the food so I keep coming back
Atmosphere: 2
Food: 3
Service: 1
Jeff Swanson
Arby's makes an excellent corned beef sandwich!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reuben
Michael Edwards
The service was excellent, the food was good and the restaurant was clean. Overall, it was a great experience, and I will eat here again.
2 for 2. My company orders Arby’s on a regular basis from 7421 vista drive. Twice in two weeks we’ve gotten back to the office missing food. Was decided today we won’t be coming back while I eat my cold curly fries because I had to go back and get a sandwich they forgot. Disappointed to say the least.
I get it, I get it. It’s fast food “What Do I Expect”. My thing is your business and your employees are only as good as your managers … clearly the expectation at this location is not an utmost importance … I literally just wanted a hot Ham and Swiss for lunch after one of those afternoons at work where you just want to go in the bathroom and scream and cry .. I really didn’t think it was too much to ask for BUT it was!! Pics for your laughing pleasure of my pitiful looking burnt up bread and ham sandwich.
Horrible optics pulling up. 2 employees outside smoking, one wearing the drive-thru headset. Not friendly, but not unprofessional. App had great deals, and food met expectations. Would not recommend.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Roast Beef, Curly Fries
Use drive-thru. Got exactly what I needed. Orange cream shake did the trick 🐷😘
Atmosphere: 5
Food: 5
Service: 5
Food mediocre, service friendly. The entire dining room floor was extremely sticky, each footstep made a loud noise.
Pleasant hill Arby's constantly has cold food
Atmosphere: 3
Food: 3
Service: 3
Sandwich was good,but I miss the sliders. Burger was sloppy by the time I got to where I was going to
Atmosphere: 3
Food: 4
Service: 4
Very nice employees! Super clean-even the restrooms. The fish sandwich was good (after having to throw away the Taco Johns) Happy potato cakes are back.
Atmosphere: 5
Food: 5
Service: 5
Fast in and out
Exit 211 and next door to a fuel stop
Atmosphere: 4
Food: 4
Service: 4
This is a very quiet restaurant which is nice. The lady at the counter was polite to a customer and to me as I was waiting for a door dash order and it really set a good vibe 💛 thank you!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Just wanted to give a shout-out to Arby's in West Des Moines. I'm not always in the mood for Arby's, but I sometimes get in the mood for their roast beef with horseradish sauce and their delicious curly fries (which I've bought at the store for my air fryer). They also have an impressive Greek Gyro, so I have to recommend this place. Customer service was great. The food tastes great and unique in comparison to most fast food joints. The store is clean. I recommend Arby's for a quick, delicious meal.
Vegetarian options: This would not be my first choice for vegetarians.
Dietary restrictions: Dietary information is available
Parking: Ample parking
Kid-friendliness: Kids love this place
Wheelchair accessibility: Accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sliders, French Dip, Chicken Wrap, Smokehouse Brisket, Greek Gyro, Buffalo Chicken Sandwich, Roast Beef, Reuben, Smokehouse Brisket Sandwich, Arby's Signature Sandwiches, Horsey Sauce Packet, Roast Beef Cheese Slider, Curly Fries, Double Roast Beef, Good Burger 2 Meal
This is a convenient spot, but what really makes it for me is Christina. Every time she’s working the drive thru, she always gets my order exactly right, including the sauces. She is kind and friendly. If I have my son with me, she always greets him and makes his day, and she always remembers my dog when she’s with us, too. I’m always glad when she’s the one working!
Recommended dishes: French Dip
Every time I come to an Arby’s location I am greeted with an annoyed employee. Very short with a rude under tone when answering the headset. As someone who works in the service industry, I could understand annoyance when someone shows up close to close, but with that said.. I am very mindful of time. I showed up with well over an hour before close. No one who works for Arby’s seems to care about customer service and it always so disappointing but I like the food so I keep coming back
Atmosphere: 2
Food: 3
Service: 1
Arby's makes an excellent corned beef sandwich!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reuben
The service was excellent, the food was good and the restaurant was clean. Overall, it was a great experience, and I will eat here again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Double Roast Beef
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