Chick-fil-A in West Des Moines

“I had a great experience at Chick-fil-A today, all thanks to an employee named Carmen! She was so joyful and attentive :) Carmen noticed I seemed a bit down and genuinely asked if I was okay 🥹🫶 That simple act of kindness really brightened my day. It's rare to find someone so caring and positive in a fast-food setting. Thanks, Carmen, for turning my day around!“

“Food is good service is always friendly. I recommend the nuggets or the spicy chicken sandwich!

Kid-friendliness: Good place for kids

Wheelchair accessibility: There are designated handicap parking spaces and automatic doors some tables are designated as wheelchair accessible“

“I recently had the pleasure of experiencing exemplary service from Eli a remarkable employee at Chic-fil-A, and I am compelled to share my glowing review. From the moment I entered the establishment, I was greeted with a warm smile and genuine enthusiasm. This employee, immediately made me feel welcomed and valued as a customer.Throughout my entire dining experience, Eli went above and beyond to ensure that I was satisfied. Their attention to detail was unparalleled, as they took the time to listen to my order carefully and made sure it was prepared exactly to my specifications.What truly stood out to me was their exceptional ability to anticipate my needs. From offering additional condiments to ensuring my beverage was consistently refilled, this employee demonstrated an intuitive understanding of what it takes to deliver exceptional service. Their professionalism and dedication to their role was evident in every interaction, making my visit to Chic-fil-A truly memorable.Beyond their technical skills, this employee's genuine kindness and hospitality left a lasting impression on me. They took the time to engage in friendly conversation, creating a welcoming atmosphere that enhanced my overall dining experience. It was clear that they genuinely cared about the satisfaction of each and every customer, going above and beyond to ensure that everyone felt valued and appreciated.In conclusion, the outstanding service provided by this Chic-fil-A employee exemplifies the epitome of excellence in the fast-food industry. Their unwavering commitment to customer satisfaction, coupled with their genuine warmth and hospitality, sets a shining example for others to follow. I wholeheartedly commend this individual for their exceptional performance and believe they deserve recognition for their outstanding contributions to the Chic-fil-A team.“