Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 490 S 68th St, West Des Moines, Iowa, 50266, US
Telephone: (515) 226-8527
Price range: $
Rating: 2.3

$ • Mexican, Fast Food, Pet Friendly

Hours:
490 S 68th St, West Des Moines
(515) 226-8527

Menu Order Online

About Chipotle Mexican Grill

Chipotle Mexican Grill offers a mixed experience. While the staff are friendly, some customers found the el pastor chicken to be dry and lacking in portions for the price. Another reviewer had issues with the steak bowl, as the steak was difficult to chew. Recently, the service has seen improvements, with reports of attentive staff who genuinely care about their customers. One employee, a blonde woman, went above and beyond by making extra vinaigrette when they were out, which is not a common offer at Chipotle. Another staff member named Mariah was noted for her positivity and excellent customer service, engaging with everyone in line and ensuring the queso was up to standard. Although there were previously noted unsanitary aspects, such as soaked rice and a server chewing gum, the overall dining experience seems to be getting better, with customers feeling welcomed and satisfied with the food.