Fernando's Mexican grill-Jordan Creek

I've ordered from Fernando's many times and the food and service has always been very good. Not today. I ordered online through their website for delivery and was told my food would arrive in 12 minutes. I waited 40 minutes before calling the restaurant and was treated poorly on the phone. When the food was finally delivered it was completely cold and unappetizing. I won't be ordering from this restaurant again.

Not as good as the one on University, but not bad

Atmosphere: 4

Food: 3

Service: 4

Love this place!! My favorite place in the food court.

Atmosphere: 5

Food: 5

Service: 5

Food is good but the service from the owners not professional. My friend and I came to grab some extra food during our lunch break. We both work at the mall. My friend bought a flour tortilla got the discount and I did not. I got a corn steak taco to add to my salad I brought from home and I stated I could not eat flour because I have an allergy to gluten. The lady then proceeds to put my friend’s flour tortilla over my box. We both were wearing our store uniform. I didn't even get a chance to say anything about my discount because he walked away from the register as I was about to pay.

I don't see myself coming back if the owners are working. Their workers are a lot friendlier and don't give us the cold shoulder for ordering sides. Just not okay because we are still paying customers at the end of the day

Atmosphere: 1

Food: 4

Service: 1

Ordered a steak taco & a chicken taco with rice & an Horchata. I got food poisoning.

Atmosphere: 5

Food: 1

Service: 5

Ate here Thursday 6/6/24, gave me food poisoning. Not there first mention of this in reviews. Health Inspector, if you’re reading this…

Atmosphere: 1

Food: 1

Service: 1

Tried this place out for the first time on a trip down to Des Moines. Tortillas are fresh and made right in front of you. We ordered steak burrito, tacos, and chips w/queso. Everything was VERY good. Highly recommend.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burrito

Excellent burritos here!I loved their chicken, queso, and fresh ingredients. They toast your burrito once it is rolled. I thought that was a definite game changer!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cilantro and Red Onion Salsa

I got food poisoning from eating a chicken burrito.

Atmosphere: 4

Food: 1

Service: 4

Outstanding Mexican

Atmosphere: 5

Food: 5

Service: 5

Food is fantastic! I recently ordered their burrito, and it was hands down the best I've ever had. I have gotten very used to Chipotle and didn’t have high expectations but from the first bite, I was blown away by the explosion of flavors and the freshness of the ingredients. The blend of perfectly cooked meat, the richness of the beans, and the tantalizing spices created a delightful culinary experience.What truly sets Fernando's apart is their unwavering commitment to quality. The burrito was generously filled with top-notch ingredients, and each bite was a savory delight. The texture, the taste, and the portion size were beyond exceptional.Moreover, the service was outstanding. The staff was friendly, attentive, and went above and beyond to ensure a fantastic dining experience. The cleanliness and ambiance of the restaurant added to the overall satisfaction of the visit.

Atmosphere: 5

Food: 5

Service: 5

This is my go to place for anything Mexican. Couldn’t ask for better nachos

Atmosphere: 5

Food: 5

Service: 5

Burrito was mixed eh, not a big scoop of queso, personally think pancheros is better for the price and

Atmosphere: 2

Food: 3

Service: 3

Food is always excellent and staff is helpful!

Atmosphere: 5

Food: 5

Service: 5

I was so surprised when I went there and that they actually had hot sauce that was spicy. It’s so hard to find a place that has really spicy salsa ☺️