McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
745 S 51st St, West Des Moines
(515) 440-2849
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Customers' Favorites
McDonald's Reviews
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Very terrible customer service. The manager that was on duty obviously needs to find a different job as he has NO customer service skills. If you do not like your job go find a different one. Just from giving a smile, I was told he wouldn’t have me back in “his” store. Obviously I wouldn’t want to go back to “his” store.
Ratings
Menu
Hours
| Monday | 5AM - 12AM |
| Tuesday | 5AM - 12AM |
| Wednesday | 5AM - 12AM |
| Thursday | 5AM - 12AM |
| Friday | 5AM - 12AM |
| Saturday | Open 24 hours |
| Sunday | 4AM - 12AM |
People in West Des Moines Also Viewed
McDonald's is a reliable spot for a quick bite. The staff is efficient, and the food is always fresh and ready quickly. The dining room is clean and accessible for families with children of all ages, including those with disabilities, with handicap parking, entryway, and easy-access tables. Customers have praised the excellent service, with one employee, Ben, being particularly friendly and meticulous in taking orders. The food quality has also been consistently good, with the Big Macs, Filet-O-Fish, and fries receiving positive reviews. While there have been a few instances of staff making inappropriate comments or mistakes with orders, the overall experience at this McDonald's location has been positive, with customers appreciating the fast and accurate drive-through service and the friendly, accommodating staff.