It’s 11pm on a Saturday night, just got off work and went to this McDonalds and I was very pleased, the overall service was great, but there was one person in particular who stood out to me, I believe his name is Talon. He struck up conversation and asked how my night was going and asking about work. He was very polite so I just wanted to give Talon and the rest of the crew recognition.
Atmosphere: 4
Food: 4
Service: 5
Desiree Hawkins
They know me and my order...
Atmosphere: 5
Food: 5
Service: 5
manuel Tapia
Best time to go is before the teenage kids clock in. Morning staff is nice, but they hire the worst night shift crew. If possible avoid going 3-10pm.
Atmosphere: 1
Food: 3
Service: 2
Mr. Van
Long wait as always
Atmosphere: 3
Food: 3
Service: 3
K Lile
I made an order through the app for breakfast. I arrived at 10:26 (it would’ve been probably 10:23 if it weren’t for the horrible light timing at Jordan Creek and Ashworth, where I had to wait for two light cycles in order to turn left onto JC), but the person in front of me was still ordering when the signs changed to the lunch menu. I figured it wouldn’t be an issue since I placed my order through the app AND already paid. I told the employee over the speaker my order number, and she said okay and told me to come to the first window, where she then told me that my order was cancelled since it changed to lunch. I can MAYBE understand an order being cancelled if there was a “pay at the restaurant” option that was chosen, but that wasn’t a choice, and again, I ALREADY PAID. What is even the point of ordering and paying online if they can just cancel it anyway?? Was my meal not already ready to go for pickup? Is that not the entire point of ordering online ahead of time, so that it’s a quick grab and go? The employee told me that I would be refunded in the next 24 hours or so. I will be keeping a close eye on my account, because I spent over $15 on that order. I was really looking forward to that meal after a rough night with my puppy keeping me up all night being sick.
Service: 1
Stephanie Caligiuri
Its fine it's a pretty average McDonald's.
Charles Ruhland
I ordered from my phone and the food was ready on time plus employees were polite
Atmosphere: 5
Food: 5
Service: 5
Emma Link
Had a wonderful customer service experience here (8/18, 4:45pm) that made my day! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Kent Rhum
Better than average service. Fast food so it's not something I have often.
Atmosphere: 4
Food: 4
Service: 4
Owen Naughton
standing at counter right now waiting for help and tried to talk to someone but they just ignored me.
Forgot half of my food and customer service sucked
Atmosphere: 1
Food: 1
Service: 1
Jason Bobenhouse
Honestly the worst experience I've had at any mcdonalds. I recommend no one goes here.
I ordered a doordash delivery and was missing items, had incorrect items and the bag wasn't properly sealed. I contacted the store to see what could have happened and was met with an extremely rude employee. They said I ordered from doordash what do you expect. Also they hung up on me twice. I was trying to be civil but the whole situation was absurd.
They did say I could drive there and get my missing/incorrect items. Mind you this is now 5 minutes before closing and I'm dealing with an angry employee. I will not be going back to this location in spite of having 2 Littles.
It's really just disgusting how people think they can treat others.
Atmosphere: 1
Food: 2
Service: 1
Jack Gerdes
Stood in here for ten minutes before anyone helped me
Atmosphere: 1
Service: 1
Caleb Verwers
Cheyenne and her team are fundamental & keep the place alive & their hospitality is top notch. Will be returning!! 🖖
It’s 11pm on a Saturday night, just got off work and went to this McDonalds and I was very pleased, the overall service was great, but there was one person in particular who stood out to me, I believe his name is Talon. He struck up conversation and asked how my night was going and asking about work. He was very polite so I just wanted to give Talon and the rest of the crew recognition.
Atmosphere: 4
Food: 4
Service: 5
They know me and my order...
Atmosphere: 5
Food: 5
Service: 5
Best time to go is before the teenage kids clock in. Morning staff is nice, but they hire the worst night shift crew. If possible avoid going 3-10pm.
Atmosphere: 1
Food: 3
Service: 2
Long wait as always
Atmosphere: 3
Food: 3
Service: 3
I made an order through the app for breakfast. I arrived at 10:26 (it would’ve been probably 10:23 if it weren’t for the horrible light timing at Jordan Creek and Ashworth, where I had to wait for two light cycles in order to turn left onto JC), but the person in front of me was still ordering when the signs changed to the lunch menu. I figured it wouldn’t be an issue since I placed my order through the app AND already paid. I told the employee over the speaker my order number, and she said okay and told me to come to the first window, where she then told me that my order was cancelled since it changed to lunch. I can MAYBE understand an order being cancelled if there was a “pay at the restaurant” option that was chosen, but that wasn’t a choice, and again, I ALREADY PAID. What is even the point of ordering and paying online if they can just cancel it anyway?? Was my meal not already ready to go for pickup? Is that not the entire point of ordering online ahead of time, so that it’s a quick grab and go? The employee told me that I would be refunded in the next 24 hours or so. I will be keeping a close eye on my account, because I spent over $15 on that order. I was really looking forward to that meal after a rough night with my puppy keeping me up all night being sick.
Service: 1
Its fine it's a pretty average McDonald's.
I ordered from my phone and the food was ready on time plus employees were polite
Atmosphere: 5
Food: 5
Service: 5
Had a wonderful customer service experience here (8/18, 4:45pm) that made my day! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Better than average service. Fast food so it's not something I have often.
Atmosphere: 4
Food: 4
Service: 4
standing at counter right now waiting for help and tried to talk to someone but they just ignored me.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Forgot half of my food and customer service sucked
Atmosphere: 1
Food: 1
Service: 1
Honestly the worst experience I've had at any mcdonalds.
I recommend no one goes here.
I ordered a doordash delivery and was missing items, had incorrect items and the bag wasn't properly sealed.
I contacted the store to see what could have happened and was met with an extremely rude employee. They said I ordered from doordash what do you expect. Also they hung up on me twice. I was trying to be civil but the whole situation was absurd.
They did say I could drive there and get my missing/incorrect items. Mind you this is now 5 minutes before closing and I'm dealing with an angry employee.
I will not be going back to this location in spite of having 2 Littles.
It's really just disgusting how people think they can treat others.
Atmosphere: 1
Food: 2
Service: 1
Stood in here for ten minutes before anyone helped me
Atmosphere: 1
Service: 1
Cheyenne and her team are fundamental & keep the place alive & their hospitality is top notch. Will be returning!! 🖖
Atmosphere: 5
Food: 5
Service: 5
We stopped in late. The food was freshly made.
Atmosphere: 5
Food: 5
Service: 5
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