McDonald's
1320 Jordan Creek Pkwy, West Des Moines
(515) 226-9325
Recent Reviews
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This location is never open when it's says it open till 1:00 am at night during the week this is how you José customers not updating you online browser bussness hours by saying your open when your not
Service: 1
I didn't catch their name, but the employee who helped me at the front counter was completely disrespectful and rude to me.
Atmosphere: 4
Food: 3
Service: 1
If you don’t eat pork, or are Muslim make sure you check your food before you eat it. I ordered and they added bacon, it doesn’t say to add bacon anywhere
Atmosphere: 1
Food: 1
Service: 1
No cheese on my cheeseburger
Atmosphere: 1
Food: 1
Service: 1
Manager Had worker who was on dishes Simultaneously work the drive-Through in -8° weather while drenched in water With just a T-shirt on. they are going to get a cold! i politely Mentioned it and manager’s response was “she’s on dishes. She doesn’t want one.” But she wasn’t just on dishes. She was at the drive-through.I had also just talked to her and She said she had been thinking about getting a coat
Super slow service with plenty of people just standing around. Avoid this poorly operated restaurant. It would be faster going to a steakhouse.
Atmosphere: 2
Food: 1
Service: 1
Typical McDonald's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage
Really sad that the employees for one at anytime don't acknowledge customers. Then when a lil pressure of busy times comes up they are worse yelling at customers that they aren't answering any questions the orders will come out when they come out..... losing orders. As a company that allows dashers to come pick up maybe teach them to treat all customer and to stop ignoring the people who come in and pay them to be there. We should be able to get answers and not be yelled at. Our jobs get affected we don't get an hourly rate like they do.
Atmosphere: 1
Food: 1
Service: 1
Asked for two 6 piece Happy meals. Received 6 piece boxes with 4 chicken nuggets in them. Asked for a Mccrispy with ketchup, it was plain.
Atmosphere: 1
Food: 1
Service: 1
We got everything but spoons for our mcflurry's and they mcflurry's werent even mixed
Restaurantji Recommends
To the lovely lady working the night shift on 12/28 at 3am, thank you so much. So sweet and service was great, food was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger
Says opens at 4. Showed up at 4:25 and was told at least 20 minutes for any food. No explanation why. This early in the morning people have to venture out of their way to eat. No apology either
Atmosphere: 1
Food: 1
Service: 1
My order was mildly complicated but I received it right the first time. All of my food was fresh without adding to my average wait. 1 of my better experiences with the chain
Atmosphere: 5
Food: 5
Service: 5
This location always seems busy and the crews are hustling in the kitchen and at the drive-thru window, however there is no front counter/front of house crew. Makes it inconvenient for our elderly or those who aren't comfortable ordering from the kiosks. The dining area is typically dirty with crumbs, wrappers, and trash, etc. Wipe the table off and look before you sit down!
Atmosphere: 1
Food: 3
Service: 2
Service was awesome,gave my dog a cup full of whip cream and he loved it, the quarter pounder with cheeses were cooked fresh but tasted a tiny bit oily other than that 10/10
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Mac, Double Cheeseburger
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