Papa Johns Pizza

5930 Ashworth Rd, West Des Moines
(515) 440-2727

Recent Reviews

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Taylor Mae Waltz

To the delivery driver who was a woman! Thank you! You were so sweet and kind and said hi back to my children which not very many people do so thank you. From the mom in a pink robe! Ordered and delivered on October 20, 2025 :)

Atmosphere: 5

Food: 5

Service: 5

Thomas Selgrade

I used to get Papa Johns all the time at college and wanted a little bit of nostalgia. I tried a medium pepperoni pizza and the new papadilla philly cheese steak. Both were fantastic and I still love the garlic butter sauce and peppercinis.

Atmosphere: 4

Food: 5

Service: 5

Jason Bobenhouse

Always fast and exactly what I ordered. I've never had a bad order from this location. They do a great job!

Atmosphere: 5

Food: 5

Service: 5

Andrea Daughdrill

Kate Walker who delivered my pizzas today went out of her way to treat me with kindness since I’m now blind, people helping me and having compassion really means a lot to me, thank you , Kate! Papa John’s please recognize Kate as a valuable team member, thank you! 🩵, Andrea Burns

Heidi Baker

I'm giving five stars for customer service. The staff at this location has always been friendly and helpful every time I've been. They food is OK. It's fast food, you get what you get, which is really sad considering how much they charge.

Atmosphere: 5

Food: 3

Service: 5

Monica “MoMo” LeDoux

I don't live in DM but stopped here because there aren't Papa John's where we live and this was probably my favorite experience in a Papa's. The man running register (probably the manager) was so very nice, the pizza took TEN minutes and it was perfect.100% recommend this place!

Atmosphere: 5

Food: 5

Service: 5

Natalie Flores

Had ordered pizza got good service 2 girls where working. My pizza looked great wish more cheese could be added to the pizza's but other than that it was great.

Atmosphere: 4

Food: 4

Service: 5

Keith Shields

Pizza was ordered on the app. It was ready on time and tasted great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Alexander Diazz

Thanks to the cashier, she was very nice to take my order.

Atmosphere: 5

Food: 4

Service: 5

Chris Woollums

Great food and wonderful people

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Breadsticks, Stuffed Crust

Doug Blunck

Took them 2 hours to get me my food, live 4 blocks away l Food was somewhat cold also

Food: 2

Service: 1

Benica Menica

All the pizza joints are in competition with one another. Some make a pizza a bit better. Depends on the individual and what they want.
We've had great tasting pizza's from Papa Johns and some that were not. This time it was tasty though.
We did order some garlic knots and that was a disappointment. Three of them were actually the size of a .50 cent coin. Why the staff member allowed them and didn't replace them .. don't know. Didn't see this until we got home and opened the container.

Atmosphere: 3

Food: 3

Service: 3

JR F

I placed an order online, I came in to pick it up and wasn't happy with my calzone bites. The manager refunded my money. The money that was refunded to my account didn't match what my online receipt said it should be. Rather than argue with me about it, the manager just refunded my whole order, which is NOT what my goal was. He even made me brand new calzone bites. I did try to pay him the money owed, but he wouldn't take it. I sincerely think this manager genuinely just wants to see his customers happy. I was having a crappy day and all I wanted to do was go home and spend my husbands birthday with him with dinner with my family. This manager didn't know exactly what I was going through but he could clearly see there was something wrong and decided to help.

Atmosphere: 5

Food: 5

Service: 5

Charles “Max” Pochomil

Great food at a good

Atmosphere: 5

Food: 5

Service: 5

Jim Coombs

A big 5 stars id go even more for this place! First time we ever tried Papa Johns pizza yes FIRST time just thought it was another fast pizza joint but it's truly not. Very nice employees! Excellent pizza we even ordered a second after just the first slice of the new calzone stuffed crust with mushrooms. A good sweet sauce just knocked it out the park for my wife and I. The second pizza we just had to try was the Philly cheese steak and we did that in the calzone stuffed crust as well and we didn't try it till we got home and OMG delicious! We will return to this Papa Johns in the future well done guys! Super happy with these pizzas and look forward to trying some of your others very soon thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Philly Cheesesteak, Stuffed Crust

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