Starbucks Coffee Company
$ • Coffee Shops
Hours:
6305 Mills Civic Pkwy, West Des Moines
(515) 223-9263
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It is NOT temporarily closed! Facebook or whoever is responsible for the title needs to alter it, please! Thanks!
Menu
Hours
| Monday | 4:30AM - 8:30PM |
| Tuesday | 4:30AM - 8:30PM |
| Wednesday | 4:30AM - 8:30PM |
| Thursday | 4:30AM - 8:30PM |
| Friday | 4:30AM - 8:30PM |
| Saturday | 5AM - 8:30PM |
| Sunday | 5AM - 8:30PM |
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Starbucks Coffee Company is located off busy Mills Civic and was remodeled around 2021. The line usually wraps around the building for the drive-through, which is frequently long. Indoors looks modern but with small tables close together. Since Covid, it has become more cold and is not the ideal place to hang out for homework or a casual meeting. There is not enough seating, plug-ins, or table space. The music is usually loud and not very good. The environment can feel like somewhere you cannot sit, relax, and focus, especially if you feel timed to order, which some describe as terrible customer service.
The coffee and food continue to be predictably delicious. The staff are equally 5-star worthy and can create a very kind atmosphere, even while crazy busy, with employees noted as sweet and willing to help. However, experiences vary. Some staff interactions are described as rude, with a rude demeanor, and service can feel aggressive. There is a policy where customers must order quickly, which can create a disappointing experience for those wanting to study or get settled. The location usually costs a little more than some others. While some have amazing weekly visits, the overall experience depends on the day, with both good and bad instances reported.