Starbucks
$ • Coffee Shops
Hours:
6305 Mills Civic Pkwy, West Des Moines
(515) 223-9263
About Starbucks
Customers' Favorites
Double-Smoked Bacon Cheddar & Egg Sandwich
Iced Caramel Macchiato
Triple Mocha Frappe
Starbucks Reviews
Ratings
Menu
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Hours
| Monday | 5AM - 8:30PM |
| Tuesday | 5AM - 8:30PM |
| Wednesday | 5AM - 8:30PM |
| Thursday | 5AM - 8:30PM |
| Friday | 5AM - 8:30PM |
| Saturday | 5AM - 8:30PM |
| Sunday | 5AM - 8:30PM |
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Starbucks is a popular coffee shop that offers fast service and sometimes, exceptional customer service. On a busy Wednesday, one customer had a negative experience with a rude drive-thru window attendant. However, another customer had a positive experience with an attentive worker named Brooke, who went out of her way to help retrieve a dropped card and rectified a mistaken drink order. The shop's efficiency and politeness were highlighted by a regular customer, despite the complexity of their drink order. However, it is noted that hot sleeve provision with drive-thru hot coffee orders could be improved for safety reasons. Overall, Starbucks provides a range of customer experiences, with some employees exceeding expectations in their service.