Steak 'n Shake
$ • Burgers, Fast Food
Hours:
815 S 51st St, West Des Moines
(515) 225-8908
About Steak 'n Shake
Customers' Favorites
Western BBQ Steak Burger and Chili with Cheese and Onions
Single Burger with Bacon Cheeseburger
Single 'N Cheese Steakburger 'N Fries
Triple x3 Steak and Cheese Burger
Butterfinger and Egg Nog Shakes
Chicken Fingers 'N Fries
Fries with Cheese Sauce
Garlic Burger and Fries
Thin 'N Crispy Fries
Double Cheeseburger
Steak 'n Shake Reviews
Ratings
Menu
Add a Menu
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 9PM |
| Wednesday | 11AM - 9PM |
| Thursday | 11AM - 9PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 9PM |
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Steak 'n Shake offers delicious food, with standout items including the double butter burger with grilled onions and skinny salty fries, along with the classic double cheeseburger. The restaurant maintains a busy atmosphere. While the service at the drive-thru and self-order kiosks is generally efficient, customers may experience some wait times. Some employees go above and beyond, assisting customers in various ways, such as helping an elderly couple and refilling drinks. The cost remains reasonable, but shakes are only available after 3 PM.
Recent reviews highlight great service and a clean environment, with customers enjoying the $6 double cheeseburger and tallow fried shoestring potatoes. However, some have noted a decline in the quality of the experience. The new model of relying on kiosks and requiring guests to get their own food and drinks has made the experience feel less unique, similar to other fast-food chains. There are also concerns about the portion of cheese served with fries, as well as the temperature of the cheese. Long-time fans of Steak 'n Shake express nostalgia for the past, feeling that the restaurant has lost its original charm and quality.