Steak 'n Shake

815 S 51st St, West Des Moines
(515) 225-8908

Recent Reviews

Pattie Iverson

Always a treat to me, since they are only in certain states!!

Atmosphere: 5

Food: 5

Service: 5

Roary McGillivary

It was ok, I miss "the old steak n shake" with a waitress and human service. I'm not big on order kiosk stuff.

Atmosphere: 3

Food: 4

Service: 3

MaryAnn Spicer

The Patty & Melt oozed with cheese, and every meaty tender bite was beyond delicious and well seasoned.Parking: Easy access in and out.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Garlic Burger and Fries, Fries with Cheese Sauce, Frisco Melt

Dave Berndt

Both burgers came out wrong. The one with onions was not supposed to have mustard. But it did. The one without onions also had no mustard. One burger was grilled correctly the other was overcooked and were hockey pucks. Went to Steak and Shake to get a shake. Oh my no milk shakes. Sorry no wonder it was 20 years between

Atmosphere: 3

Food: 2

Service: 3

Sophia Graves

Not gonna lie food was not up to par, greasy and boring, fry’s are so thin they get cold before you can even try them. First time I went they forgot my burger and low key gave attitude when I came back. The only way I’d come back is just for the shakes fr.

Nikki B

Not worth the money for the bacon double cheeseburger. Fries were decent. Service was good.Not a menu with many options for the picky

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: French Fries

Brandy Burgart

The burgers were both delicious. The fries were bland and thin. The onion rings also bland. The strawberry shake was amazing. The peanut butter cup shake was good even though after requested a cherry still did not receive one.First time eating here wasn't bad. Would definitely come back for burgers and shakes alone.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Garlic Burger and Fries, Western BBQ Steak Burger and Chili with Cheese and Onions

Jay Lutt

I'm used to the Steak 'n Shakes in the south that have more '50s vibe. This is more of a fast food SNS. But, high quality burgers, fries and shakes!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Onion Rings, French Fries, Single Burger with Bacon Cheeseburger

Brittney Hawes

Nicest people in the world! And it's cute and clean inside!! Also you get a free milkshake just for singing up for the App!

Atmosphere: 5

Food: 5

Service: 5

Jose C.

Feast your eyes on that melted butter drizzled atop the bun. And a pinch of garlic salt sprinkled as well My milkshake was thick, handspun with a cherry on top. The food was ready fast but this was surely a step up from what we call Fast Food If you're feeling indulgent be sure to treat yourself The place was clean, Drive Thru was bustling and there was all hands on deck right around supper time. Shout out to the manager who was bouncing around stations making sure the entire machine was well oiled.

Jennifer Johnston

Their LARGE diet Coke is very large.I got a bacon cheeseburger and fries and a large diet Coke all for under $10.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Single Burger with Bacon Cheeseburger

Don johnson

Like everything but the buns

Chuck Meyenburg

Great food at a reasonable price, as always.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frisco Melt, Double Cheeseburger, Single 'N Cheese Steakburger 'N Fries

Abbey B.

I was driving by and thought I should give this place a try. Worst mistake of my life. I had to place my order twice before she could actually get it entered into the computer. I got to the window, and was not welcomed at all. I gave the employee my payment. The employee looked to be African American maybe in her 40's. She had a very horrible expression on and gave me my card and receipt back and I said thank you and she just said "Uhuh" and closed the window. At that point I closed window waiting patiently. She didn't seem happy to serve us. I was talking to my mom and realized she had my food ready so I opened my window and she just gave me my bag with a very unhappy and unwelcoming face. She had nothing to say and closed the window. I realized I forgot to make one of my hotdogs plain I came back and there was a different lady at the window. This one was a caucasian woman with blonde hair looking to be in her 30's. She also had an attitude and wasn't very welcoming either. She did fix my order and wasn't as horrible as the first employee. That was very unprofessional and horrible customer service. She should not be working here. I will not be coming back.

Kristen Conrad

Check your food. Ordered the number 2 and I got a weak bun with cheese and a patty. No toppings or condiments. This clearly had toppings in the picture on the board.

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