Urban Cellar - Wine Bar, Grille, And Market
640 S 50th St Ste 2110, West Des Moines
(515) 226-3230
Recent Reviews
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Consistently great food. Staff is always friendly and helpful 🙂
Atmosphere: 5
Food: 5
Service: 5
Great happy hour! 😃
Had our rehearsal dinner there and everything was outstanding!!
Atmosphere: 5
Food: 5
Service: 5
The servers are always nice here, and I’m glad they have so many gluten free options. I just wish the menu noted that the pasta substitution is gnocchi, as I’m not a fan. I’m almost 100% sure that they used to have a different type of gluten free pasta?
Why do you have a sign that says wait to be seated and no one to seat me? Had to hunt down an employee and by that point seen there was only 2 customers in the restaurant and plenty of seating. Just no staff to seat you.
Atmosphere: 1
Food: 1
Service: 1
Service was terrible. Came with a group of people. Got drinks soon after we got there but then the waitress disappeared. After a half hour, someone in our party went to the front desk to ask for a waitress. She finally showed up and took orders. I ordered the salmon with whipped potatoes. Very small piece of salmon, and the potatoes were very salty. The waitress never came back to ask about our orders. And again we waited forever for her to come with our bills and take home boxes. Will not go back there.
Atmosphere: 5
Food: 3
Service: 2
Good basic food. Good wine list. Big capacity.
Atmosphere: 5
Food: 5
Service: 4
This place and the staff are amazing! My husband and I stopped in for dinner since we were in the area and have wanted to check this place out for a while. We were treated so wonderfully and our waiter and the general manager went above and beyond to make us happy.
Our wonderful waiter Derek welcomed us and was excited to learn that this was our first visit. He was friendly and helpful and seemed genuinely interested in helping us choose something on the menu that we would enjoy. I decided to get a supreme pizza because I like a lot of toppings on my pizza and my husband got the cavatelli because he was in the mood for pasta. The food came out extremely fast. Unfortunately, I didn’t like my pizza very much because the center of the crust was very limp and droopy and the toppings fell off because they were kind of heavy. The outer edge of the crust was crispy but the middle of the crust seemed like maybe it needed to be cooked longer. I felt like the pizza should have been better. My husband loved his cavatelli and gave me a bite. I agreed that it was very good. I was wishing that I had ordered that, too.
When Derek came and checked on us, I debated on whether I should say something about the pizza. It wasn’t horrible but it wasn’t great either. He could probably see the disappointment on my face. He said he really wanted to know what we thought about the food so I told him I was disappointed with the pizza. He was very understanding about it and said he didn’t like his pizza droopy either. But we told him the cavatelli was excellent. It was a little bit sweet with the right amount of spiciness.
A few minutes later, the general manager came to our table and apologized about the pizza. She was truly sorry about the pizza and even said she talked to the chef about cooking it longer but he said it might burn the pizza if they did that. And it had so many toppings on it that it might not make a difference on the crust. So she wanted me to pick something else on their menu for free. I was going to decline but she insisted, so I chose the cavatelli. They made it for me and brought it out quickly. We appreciated everything Derek and the GM did to make it up to us which really wasn’t necessary. They went above and beyond. I felt bad about it but they wanted our first visit there to be great.
Then when Derek brought our bill to us, we saw that they comped both the pizza and the extra cavatelli. So they were only charging us for my husband’s meal. AND Derek brought us a free dessert. My husband and I were flabbergasted. They did way more for us than they should have. We have never been treated so well at a restaurant before. I didn’t think that restaurants and waitstaff like this existed. It seems like since Covid, when you go to restaurants, they’re understaffed or the workers don’t seem like they want to be there and barely acknowledge you. But here they bend over backwards to make sure you’re happy. I love that and appreciate everything they did.
The atmosphere is casual yet upscale. It feels cozy and welcoming, too. There is outdoor seating as well. Believe me, we will be back and we’ll tell our friends about this place. If you love excellent service and good food, please check this place out..
Atmosphere: 5
Food: 5
Service: 5
We hosted our rehearsal dinner at Urban Cellar, and it was nothing short of incredible. The food was exceptional — every dish was flavorful, beautifully presented, and a hit with our guests. The service was just as impressive. The team was attentive all evening, and the servers did a wonderful job keeping glasses filled and making sure everyone felt taken care of.
They were also incredibly accommodating with all of the décor our wedding planner brought in. The atmosphere created such a warm, memorable evening, and it was the perfect way to kick off our wedding weekend. We couldn’t have asked for a better experience. Urban Cellar truly went above and beyond for us.
Atmosphere: 5
Food: 5
Service: 5
Nice atmosphere. The waitress, Zoey, was very professional. She went out of her way to make us feel welcome, even though we arrived close to closing. She provided excellent service. (She is a keeper.) I had the Supreme Pizza and it was super. Everybody in my party was very pleased with their meal choice.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Which ever Urban Grill you go to, they hire good people and the food is decided to none.
Atmosphere: 5
Food: 5
Service: 5
GREAT old fashioned
Atmosphere: 5
Food: 5
Service: 5
We had an amazing experience at Urban Cellar. The food was incredible, the atmosphere was great, and everything felt top-notch from start to finish. We were celebrating my sister’s birthday and they helped make it very special.
Our server, Emma, truly made everyone’s night. She was so friendly, attentive, and went above and beyond to make sure everything was perfect. You can tell she genuinely cares about who she serves.
Highly recommend this place and we’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Really nice place to go to. Nice environment and excellent food
Atmosphere: 5
Food: 5
Service: 5
Absolutely outstanding service! We were blown away by our server Emma truly one of the best we’ve had anywhere in a very long time. Her energy was amazing❤️❤️
Atmosphere: 5
Food: 5
Service: 5
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