Wendy's

$ • Burgers, Fast Food

Hours:
225 Grand Ave, West Des Moines
(515) 277-7472

About Wendy's

Wendy's offers decent hamburgers, though the service can be inconsistent, leading to long wait times, especially in the drive-thru. The staff is generally friendly and apologetic when issues arise. The food may not always be hot, but it's a convenient and affordable option. Customers can also earn points on their phones.

The restaurant has a kid-friendly environment, though younger children may need some supervision. Wheelchair accessibility is generally satisfactory.

Recent reviews highlight both positive and negative experiences. Some customers have enjoyed the friendly staff, while others have encountered issues with food quality and cleanliness. The drive-thru experience has also been a mixed bag, with some customers reporting confusion and errors in their orders.

Overall, Wendy's provides a casual dining option, with a focus on classic American fare. While the experience can vary, the restaurant remains a popular choice for a quick and affordable meal.

Customers' Favorites

Wendy's Reviews

3
229 ratings
Restaurantji Rating
5
34%
4
14%
3
9%
2
8%
1
35%
Food
3.5
Atmosphere
3.3
Service
3.3

Share your opinion about Wendy's

Restaurantji Rating

I worked a long cold day. Decided to bring home Wendy's for my wife and I. Ordered Taco salads. Get home and no chili for the taco salad. I call. they offer to refund the chili, not the meal, just the chili. but I have to drive there for the refund.
Suggestion...my time and effort are worth something. Offer me an apology and 25.00 gift card. Don't put the extra effort on me by asking me to make an additional trip just to get what I paid for in the first place. make...read full review

I’ve been to this store numerous times because it’s closest to my house.

The drivethru is consistently slow, the last three times I have come in during lunch/ dinner(even right now as I’m sitting in the lobby writing this I’ve been served cold food) I’ve been served cold food or less then fresh stuff. The girl behind the register tonight was listening to music and didn’t hear me ask a question when I approached the register, said “huh?” In a snotty tone,...read full review

Read All Reviews(229)

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Hours

Monday 7AM - 12AM
Tuesday 7AM - 12AM
Wednesday 7AM - 12AM
Thursday 7AM - 12AM
Friday 7AM - 12AM
Saturday 7AM - 12AM
Sunday 7AM - 12AM
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