My boyfriend, a friend of ours, and myself bought drinks from this particular Starbucks inside Hy-Vee. Lily, the only employee that was there, greeted us with a smile and took our customized drinks with a positive attitude. She was awesome and we will be getting more coffees from here in the future when we are in the neighborhood. Go Lily!
Atmosphere: 5
Food: 5
Service: 5
Sarah Chitwood Perlman
This is a shout out to Brennen at Windsor Heights Starbucks for making my check out easy and smooth. Thanks, Brennen, superior experience, superior person
Arlene Staley
I bought a Carmel Marciano hot coffee to go. I drove downtown, sip my drink and it was cold. I really wanted a hot cup of coffee. I believe the girl behind the counter was to do a good job but was the only employee at a very busy time.
Atmosphere: 3
Service: 3
Julio's Corn Chips & Seasoning
Great store with friendly staff!
herkia dameron
Afternoon manger was extremely rude, one of my drinks were missing I went in & explaining that to her & she still try to charge me for a paid for drink. Her attitude was very nonchalant &
Whether looking for a pick me up quality coffee or a deliciously refreshing cold beverage this place serves it with a smile and in a timely manner.
Jose Antonio Gonzalez
very bad attention
J Gerrald
My husband went in this morning 11/10/2021 to get a coffee drink for me cause we ran out at home and decided to get a treat while buying more beans. I texted him my order which he read “grande iced coconut or soy milk mocha. 2 pumps of peppermint if they have” my husband read this twice to the barista working the register and the other working the machines started the drinks. There were no lines so they weren’t slammed. But my husband was preoccupied with our son (age 4) and left with the drinks when done thinking they just decided to put mine in a hot cup. The one that came home was a hot peppermint drink made with 2% milk and a couple pumps of mocha. I know this cause I used to work at Starbucks for 3 years and also worked another coffee shop prior. I also know what my drink should taste like as I can’t have hot drinks or regular milk.I write this novel as this isn’t the first time my drink was messed up. A simple one not to crazy except less ice and an alternative milk which don’t take much to switch (from experience). I won’t be coming here again and might leave Starbucks well alone out here in Des Moines in general as the training, customer service and listening skills are lacking.
Maren Malone
Always has the best selection of cups for any gift reason!
Always has the best selection of cups for any gift reason!
Jon Nilles
Ordered an ice coffee today. When I went to finish my drink a few hours later I was confused how I still had ice in it. Turns out it was a metal nut.... probably don’t get coffee here
Paulina Urbina
I love their drinks and recommendations. The worker Arielle is super kind and makes everything great!
My boyfriend, a friend of ours, and myself bought drinks from this particular Starbucks inside Hy-Vee. Lily, the only employee that was there, greeted us with a smile and took our customized drinks with a positive attitude. She was awesome and we will be getting more coffees from here in the future when we are in the neighborhood. Go Lily!
Atmosphere: 5
Food: 5
Service: 5
This is a shout out to Brennen at Windsor Heights Starbucks for making my check out easy and smooth. Thanks, Brennen, superior experience, superior person
I bought a Carmel Marciano hot coffee to go.
I drove downtown, sip my drink and it was cold. I really wanted a hot cup of coffee. I believe the girl behind the counter was to do a good job but was the only employee at a very busy time.
Atmosphere: 3
Service: 3
Great store with friendly staff!
Afternoon manger was extremely rude, one of my drinks were missing I went in & explaining that to her & she still try to charge me for a paid for drink. Her attitude was very nonchalant &
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Bacon Gouda & Egg Breakfast Sandwich
very bad attention
Whether looking for a pick me up quality coffee or a deliciously refreshing cold beverage this place serves it with a smile and in a timely manner.
very bad attention
My husband went in this morning 11/10/2021 to get a coffee drink for me cause we ran out at home and decided to get a treat while buying more beans. I texted him my order which he read “grande iced coconut or soy milk mocha. 2 pumps of peppermint if they have” my husband read this twice to the barista working the register and the other working the machines started the drinks. There were no lines so they weren’t slammed. But my husband was preoccupied with our son (age 4) and left with the drinks when done thinking they just decided to put mine in a hot cup. The one that came home was a hot peppermint drink made with 2% milk and a couple pumps of mocha. I know this cause I used to work at Starbucks for 3 years and also worked another coffee shop prior. I also know what my drink should taste like as I can’t have hot drinks or regular milk.I write this novel as this isn’t the first time my drink was messed up. A simple one not to crazy except less ice and an alternative milk which don’t take much to switch (from experience). I won’t be coming here again and might leave Starbucks well alone out here in Des Moines in general as the training, customer service and listening skills are lacking.
Always has the best selection of cups for any gift reason!
Restaurantji Recommends
Very friendly people and delicious drinks!
Always has the best selection of cups for any gift reason!
Ordered an ice coffee today. When I went to finish my drink a few hours later I was confused how I still had ice in it. Turns out it was a metal nut.... probably don’t get coffee here
I love their drinks and recommendations. The worker Arielle is super kind and makes everything great!
Very friendly people and delicious drinks!
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