Pizza Hut
110 E Madison St, Winterset
(515) 462-1133
Recent Reviews
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They messed up our orders. Dead flies on the window sill.
Atmosphere: 3
Food: 3
Service: 3
Didn’t tell us we were to get our own drinks, silverware or plates. The menu did not list prices and the menu was hard to figure out. Wanted to order a small pan pizza for supper and told it wasn’t available. Couple behind us ordered a supreme, thinking it would have pepperoni, sausage/hamburger on it, and it only had pepperoni, mushroom and green pepper…no onions, olives, little cheese, and it looked to have more crust and very little “supreme anything “ in the middle. They weren’t happy about it! Really there was no “service” or much explanation to navigate the menu! What happened to the “good old days” of Pizza Hut??? It sure has diminished, and now I understand why the place has very few customers!! Unless Pizza Hut gets back in the BUSINESS of being a “pizza” restaurant, I won’t be back!
We were not greeted or given a menu. When someone finally did come to our table we were walked away from before finishing and not asked about drinks. Took over an hour and a half for us to get all of our food. Only bringing part of it at a time. Our wings were not fully cooked, messed up on one pizza and came out to ask a few times what the rest of our order was as they were trying to make it. Didn't see anyone wash their hands and they didn't use gloves. (Didn't realize that until someone else called them out on that.) It did look like it was only 2 people working however they didn't seem to know what they were doing. Very disappointed.
Atmosphere: 1
Food: 2
Service: 1
They didn't have enough personal pan pizzas. They also didn't put the pepperoni on a sausage and pepperoni request.They didn't put in the cheese bread till after we said something. The food tasted good but that's it. Very sad because its one of the few eat in Pizza huts left.
Atmosphere: 1
Food: 2
Service: 1
Unfortunately I feel like this one is going downhill again. They got our order wrong. The women's restroom was awful.
Atmosphere: 3
Food: 3
Service: 2
There was 2 couples waiting for food when we walked in. We sat down. Waitress was cleaning of 2 tables. She continued to clean off 2 tables. Took another 10 minutes. Then she went to the kitchen. After waiting 25 minutes to order we got up and got our menu ourselves. Went to get drinks, no silverware. One of the couples that were there left, instead of coming to get our order she went to clean of the table where other couple were sitting. I got up and walked over and said we are ready to order food. She went up to get order pad and came to take order. I said I wasn’t happy about the service and her response was we’ve had a change in management. My response to her was, people should not have to wait 25 minutes to order food when there is only 2 other customers in their establishment. Pay attention to the people who are coming in and get the order taken instead of cleaning off 2 tables. A couple who came in after us got up and left because of having to wait. More training of personnel is obviously needed!
Service needs to improve. Pizza was great.
They have a lunch buffet which is absolutely delicious and it is seven dollars. The staff was absolutely marvelous and accommodating. The only downfall is the parking lot is small.
They are the best Pizza Hut of them all
Drove a distance to get to this eat in Pizza Hut. They have very excellent pizza. We had a Supreme. The best i have had in several years.
Wheelchair accessibility: Ground level entrance
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Pizza at Pizza Hut
Restaurantji Recommends
Freezing cold. Waited at least an hour for our food that came out sporadically. Messed up on our order twice and also forgot bread sticks.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Cheese Sticks
The 1st time you can see pic pizza was crap. This time I ordered online went to pick up and was told they didn't have an order for me. So Don't waste your time
Atmosphere: 1
Food: 1
Service: 1
The best you can get from a Pizza Hut (food quality is always within a range and this Hut always manages to do a really good job.)
Didn't rush us when we were pretty close to closing time (I would have rushed more had I realized how late it was, still beat closing time, thankfully!)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
My granddaughter and her friend went for the all you can eat buffet and only got one trip to the buffet because they closed it. It was only 1:00 pm. They paid a lot for just one plate. We will never go here again.
Atmosphere: 5
Food: 5
Service: 1
Nothing beats an eat in Pizza Hut pizza
Atmosphere: 5
Food: 5
Service: 5
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