Huge shout out to the man working the drive through tonight (might have been a manager or shift lead?) had a situation with a coupon that required my order to be re-rung up. Even though the situation could have been really frustrating for him, and the girl working the drive thru was getting upset, he calmly handled everything and even gave me a smile and looked me in the face after handing me my order. BK higher ups, please give this man a raise. Also please clearly state on the drive thru menu that if you have a coupon, you must mention it before ordering, even if the coupon is for one singular item, or fix this glitch in your system.
Food: 5
Service: 5
John Ilett
It's such a good feeling to know if you're having trouble with your payment source, that your employee is patient, that's great, Burger King. You should give everyone working here today a pay increase
Google maps is hilarious with tracking our phones. I just stopped to use the bathroom! Lol
vera petrow
Every time Diane is working the service is wonderful. She's always happy and welcoming. Sweet to our kids. It's just always a great experience with her. Thank you!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burger
Steven S
Witnessed a tall blonde female put hands on and push the young man working the counter out of the way. My guess is she thought he was moving too slow. But then she plated me the wrong food. When she brought me the new, correct food there was no apology, just a quick turn away from me.
Atmosphere: 2
Food: 4
Service: 1
Mr buttons mom
amazing place love the Chicken Fries
Maria Altenbach
The employee took my order was a very pleasant young man. The burger was made to order as I requested, but the fries were excellent! When we got to the window, the staff appeared to be very happy And engaged in conversation with us. My daughter had never received a Burger King crown and she’s 14 but these gentlemen offered her one and she was thrilled. I gotta say that food service is not an easy service to be in. So my hats off to you, gentlemen, for the way you handle rush, then dead time and a rush again.
Food: 5
Service: 5
Recommended dishes: Burger
Tim Hall
Food wasn't bad. Chicken stix were good and I even got a couple extra! Thanks to the manager.
Kid-friendliness: Play room, very BIG actually.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Jr, BK Chicken Fries
Randy A
Nobody welcomed me when I walked in. Workers are in slow motion.
Went through the drive thru and ordered our food. We pulled up to the window, paid, and received our receipt. Upon review, they had two different kinds of chicken sandwiches in which we were supposed to have 2 fiery chicken sandwiches. I notified them and they changed it. We checked the bag before leaving and we had 2 fiery chicken sandwiches. We got home and the DBL whopper we ordered, PLAIN, came with onion, tomato, and lettuce, as marked on the wrapper. Now not knowing what actually comes on it, it would be assumed that it would be plain due to the receipt showing no mayo or ketchup. I tried calling the location, twice, where no one answered. I tried to contact them through email but was sent through an automated messaging system that wouldn't put me in contact with a human or just an email address to send my concerns. Thus led me to their 800 number which only picks up and hangs up on you. I am not going to waste my gas to go back down there. I will never go to any Burger King again due to the waste of energy it takes to correct one mistake.
Atmosphere: 2
Food: 2
Service: 1
Donald
Five stars PLUS, PLUS, and PLUS! I just had to do this review because I have always been completely pleased with this restaurant. The food is always hot and fresh and a great value, the restaurant always exceptionally clean inside and out, and the employees are always very friendly and professional! The General Manager, Meghan, really cares about both her employees and her customers and you will always see her making the extra effort and going the extra mile so to speak to help a customer or one of her employees. A VERY well-managed restaurant...FIVE STARS + + +
Julie Raichart
Great for one of my favorite burgers! Service is always great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Michael Roberts
I can say I'm a BK convert because of the quality/ taste of the food. Have been very happy with the friendly service at the various locations I've visited, as well. They work hard as they appear generally understaffed, and I appreciate that dilemma. With that being said, BK needs to step it up at the drink/condiment counter. The drink machine is absolutely filthy...and in a constant state of repair with missing pieces and other parts lying around. There used to be a ketchup dispenser, but that's gone all together. (I've asked for packets, but I have to wait too long to get anyone's attention. Again, understaffed, so it's not entirely the staff's fault.) Other locations have the dispensers, but suddenly, all the BK ketchup is so watered down that I think it's actually tomato soup. Update...burger was incorrect, and cookies were like bricks....clearly stale/old.
Huge shout out to the man working the drive through tonight (might have been a manager or shift lead?) had a situation with a coupon that required my order to be re-rung up. Even though the situation could have been really frustrating for him, and the girl working the drive thru was getting upset, he calmly handled everything and even gave me a smile and looked me in the face after handing me my order. BK higher ups, please give this man a raise. Also please clearly state on the drive thru menu that if you have a coupon, you must mention it before ordering, even if the coupon is for one singular item, or fix this glitch in your system.
Food: 5
Service: 5
It's such a good feeling to know if you're having trouble with your payment source, that your employee is patient, that's great, Burger King. You should give everyone working here today a pay increase
Vegetarian options: Just everyone is amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Whopper, Burger, Sandwiches
Google maps is hilarious with tracking our phones. I just stopped to use the bathroom! Lol
Every time Diane is working the service is wonderful. She's always happy and welcoming. Sweet to our kids. It's just always a great experience with her. Thank you!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burger
Witnessed a tall blonde female put hands on and push the young man working the counter out of the way. My guess is she thought he was moving too slow. But then she plated me the wrong food. When she brought me the new, correct food there was no apology, just a quick turn away from me.
Atmosphere: 2
Food: 4
Service: 1
amazing place love the Chicken Fries
The employee took my order was a very pleasant young man. The burger was made to order as I requested, but the fries were excellent! When we got to the window, the staff appeared to be very happy And engaged in conversation with us. My daughter had never received a Burger King crown and she’s 14 but these gentlemen offered her one and she was thrilled. I gotta say that food service is not an easy service to be in. So my hats off to you, gentlemen, for the way you handle rush, then dead time and a rush again.
Food: 5
Service: 5
Recommended dishes: Burger
Food wasn't bad. Chicken stix were good and I even got a couple extra! Thanks to the manager.
Kid-friendliness: Play room, very BIG actually.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Jr, BK Chicken Fries
Nobody welcomed me when I walked in. Workers are in slow motion.
Atmosphere: 1
Food: 3
Service: 1
Fast go yalls
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Went through the drive thru and ordered our food. We pulled up to the window, paid, and received our receipt. Upon review, they had two different kinds of chicken sandwiches in which we were supposed to have 2 fiery chicken sandwiches. I notified them and they changed it. We checked the bag before leaving and we had 2 fiery chicken sandwiches. We got home and the DBL whopper we ordered, PLAIN, came with onion, tomato, and lettuce, as marked on the wrapper. Now not knowing what actually comes on it, it would be assumed that it would be plain due to the receipt showing no mayo or ketchup. I tried calling the location, twice, where no one answered. I tried to contact them through email but was sent through an automated messaging system that wouldn't put me in contact with a human or just an email address to send my concerns. Thus led me to their 800 number which only picks up and hangs up on you. I am not going to waste my gas to go back down there. I will never go to any Burger King again due to the waste of energy it takes to correct one mistake.
Atmosphere: 2
Food: 2
Service: 1
Five stars PLUS, PLUS, and PLUS! I just had to do this review because I have always been completely pleased with this restaurant. The food is always hot and fresh and a great value, the restaurant always exceptionally clean inside and out, and the employees are always very friendly and professional! The General Manager, Meghan, really cares about both her employees and her customers and you will always see her making the extra effort and going the extra mile so to speak to help a customer or one of her employees. A VERY well-managed restaurant...FIVE STARS + + +
Great for one of my favorite burgers! Service is always great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
I can say I'm a BK convert because of the quality/ taste of the food. Have been very happy with the friendly service at the various locations I've visited, as well. They work hard as they appear generally understaffed, and I appreciate that dilemma.
With that being said, BK needs to step it up at the drink/condiment counter. The drink machine is absolutely filthy...and in a constant state of repair with missing pieces and other parts lying around. There used to be a ketchup dispenser, but that's gone all together. (I've asked for packets, but I have to wait too long to get anyone's attention. Again, understaffed, so it's not entirely the staff's fault.) Other locations have the dispensers, but suddenly, all the BK ketchup is so watered down that I think it's actually tomato soup.
Update...burger was incorrect, and cookies were like bricks....clearly stale/old.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Burger
Great ice cream ??
Atmosphere: 5
Food: 5
Service: 5
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