Dairy Queen Grill & Chill

Took the kids here recently, the girl with pink hair at the counter was very friendly but was definitely stressed and seemd to be running around while the others were standing around and laughing. saw her ask them to help nd they stared at her
Need to train your staff better to not just mess around while one person does all the work, had to wait 15 minutes for 3 blizzards when we were one of the only ones there and the chicken was cold and felt rubbery
Disappointing behavior and won't be returning

Atmosphere: 1

Food: 3

Service: 2

I visited the drive-through at this location this week and was surprised when the employee shoved a payment terminal on a stick through the window. Since I was wearing polarized sunglasses, I couldn't read the screen and had to scramble to find my regular glasses so that I could actually read the screen. To my surprise, the first thing I saw on the screen was a prompt for a tip—AT A DRIVE THROUGH, no less. What is happening in the U.S. when tipping is expected AT a DRIVE-THROUGH? Super frustrated with everyone trying to extort tips from consumers, it feels so scummy. If I go through a drive-through, I expect you to take my order, take my payment, hand me my food, and move on. Personally, I’m stopping visiting places that are trying to guilt you into tipping especially at a DRIVE-THROUGH, so Dairy Queen won’t be a regular choice for me anymore.

Atmosphere: 1

Food: 3

Service: 4

Yo don’t ever come here and order the big DQ special, two big Romanian dudes named “the big D” and “the big Q” will come and fight you and put icecream in you shoes and take their shots off and kiss and do a spin yo. Never come here and order the big DQ special you’ll regret it.

What a wonderful experience. November 15th at 2:45 there seems to be one person working and she is a sweetheart. Will return just because of that. Love the people in Boise compared to other places, this is a shining example.

Atmosphere: 5

Food: 5

Service: 5

The Manager was extremely helpful and even assisted me with my online order. I really appreciated her help as I am on crutches and can't get around well.

Atmosphere: 5

Food: 5

Service: 5

Was shocked when counter person handed us card reader asking for a tip girl was very nice but really

Atmosphere: 3

Food: 4

Service: 4

My food was very cold. My French fries was cold. The hamburger was heated in the microwave. The bread was heat it through the microwave. In the fact I think you should hire more people. When the higher volume of. people come into Dairy Queen, it took me 35 minutes to get my food. I will not return

Atmosphere: 1

Food: 1

Service: 1

Lots of very hard working and dedicated workers at this location! The managerial team is always so kind, organized and lead their team well. I never mind if there's an extra wait at this location because of their kindness and great work ethic. Plus the food is always amazing!

Yep just let 3 other delivery drivers in front of me even though I was here before them. Insanely bad service do not order from here or go here under ANY circumstances

Atmosphere: 1

Food: 1

Service: 1

Help your delivery drivers don’t make them wait 20 minutes!

Atmosphere: 1

Food: 1

Service: 1

Not only.
Did they get my order wrong twice?It looked like everyone was high

Atmosphere: 1

Food: 1

Service: 1

we went thru the drive through it seemed like they were just trying to get rid of us, and the moolate' I got seemed like it had been sitting there all day probably from a previous order not needed or something. not even made right then. absolutely horrible, don't waste your money.

Atmosphere: 1

Food: 1

Service: 1

You know dairy queen on a hot evening, the line of cars at the drive thru tells all. Worth the wait!

Eat at dq's regularly. Usually a 2 for 5 or $7 meal deal. On the $7 deal it comes with a sundae or small blzd with a upcharge. I usually pay extra to get a large blizzard. This location claims they can't do that. Unwilling to sell me what i want. Will be using a different location moving forward that likes to take my money and give me what i want.

Service: 1

The food was good, but I was so pleased with the employees! Melissa and Peach were so pleasant, had great smiles and good attitudes. When we asked for a correct order on a hamburger, they were so kind about it. Thanks DQ!