The assistant manager takes her job way too serious waited two hours for pizza and then continuously hung up on me. I had to call another location for us to actually get our pizza, will not be ordering from again. Andrew on the other hand in he immediately ordered the pizza got to us five minutes after I complained, mind you another shop. Give Andrew a raise. The only reason I’m putting a three star is because of Andrew.
Sunday
Andrew was great and delivered my order on time and in a professional manner , other workers were rude and hung up the phone. Give that man a raise !
Brooklin Mackley
Give Andrew a raise great man , every other worker was rude and hung up. Andrew handled it well and took care of everything
208E36GUY 208 Autowerke
Absolutely horrible waited 45 minutes for my order to show up to be not even close to what I ordered not to mention it was cold not fully cooked things. I was allergic to didn’t receive items I was charged for still waiting for my reimbursement.
Atmosphere: 1
Food: 1
Service: 1
Keane Kiat
They burnd some of the food and didn't make it right..Also I reported the issue and they did nothing about it
Chris P
Terrible ser ice, terrible drivers, terrible attitude. You're better off getting a Tony's pizza from winco than ordering from these clowns
MEG G
Staff on S Vista in Boise are Great! Very helpful, friendly, delivery was fast & friendly. Exceptional series all the way around!
Atmosphere: 5
Food: 5
Service: 5
Jordan Frye
They don't really give you extra toppings when you pay extra for them
Atmosphere: 2
Food: 2
Service: 2
Jim Wells
Decided to order pizza since we've had sickness running through the house and didn't want to cook or leave to get anything.
Ordered two large pizzas for delivery. First pizza on the order was correct.
Second one was supposed to be half cheese, half ham/pineapple. Opened second box to find whole pizza was peperoni/pineapple.
Checked receipt and called immediately to get the correct product delivered and was told 30-40 minutes. Pizza FINALLY arrives over 90 minutes later. Note that the location we ordered from is a THREE MINUTE drive from our house.
Mistakes happen, but, maybe prioritize getting the correct product out before you send the new order out. Or, at least before over 90 minutes later.
Food: 1
Service: 1
Jakob H.
I don't normally leave reviews for businesses but today I have to, the service I have received at the vista Domino's has been the absolute best experience all thanks to allie. The moment she and I started talking she had been nothing but an absolute delight and was extremely patient with me during our ordering process. I hope that a member of the management or corporate sees this message because she deserves either a promotion or a raise because she is representing the company as one of the finest.
I don't know why I kept getting routed to this store when trying to order (app glitch I guess). But the folks I spoke with were nothing but kind, courteous and helpful. Directed me to which store should be covering my area.
Service: 5
jessica amok
I wish there was a 0 star option! They’ll take your order and your money but won’t deliver anything food and won’t give you a refund! This is such a horrible location
Atmosphere: 1
Food: 4
Service: 1
Daniel Horrigan
Absolutely awful customer service orders never show up. They are a joke and no one who works there cares.
Atmosphere: 1
Food: 1
Service: 1
Jeremy
They always forget part of my order every time
Rob Townsend
I came in to order a pizza for take out after a long 12 hour day of working, and the girl taking my order did not listen to what I said, and seemed more focused in clocking out and getting into her ride that was waiting for her, because right after she took my order, she was out the door and gone. 25 minutes later my pizza was NOT what I ordered. I said that I wanted an XL Pizza, half cheese with extra cheese and the other half Hawaiian with mushrooms, olives and Italian sausage... what I got was completely backwards. On top of that, the order taker entered my order completely wrong. I felt like I wasn't even valued as a customer. To make matters worse, I called the next day to speak to the manager explaining the wrong order, and how the order taker was clearly not focused. I recommended that she received more training, as I didn't want to see someone getting fired for a mistake. The manager apologized then offered to make it right by emailing me a gift certificate for the error. (I spent $40+ on this order only to have wrong). I still havent received anything from the store. I feel like the manager just patronized me and still didn't value me as a customer. If this is their new business model, I will not be spending my hard earned money with them. Below is the photo of my receipt and a photo of the pizza, at bare minimum it should have had olives, mushrooms and sausage on the Hawaiian side, but nothing. And my poor child wouldn't eat the cheese pizza as he does not like mushrooms, olives, or Italian sausage.
The assistant manager takes her job way too serious waited two hours for pizza and then continuously hung up on me. I had to call another location for us to actually get our pizza, will not be ordering from again. Andrew on the other hand in he immediately ordered the pizza got to us five minutes after I complained, mind you another shop. Give Andrew a raise. The only reason I’m putting a three star is because of Andrew.
Andrew was great and delivered my order on time and in a professional manner , other workers were rude and hung up the phone. Give that man a raise !
Give Andrew a raise great man , every other worker was rude and hung up. Andrew handled it well and took care of everything
Absolutely horrible waited 45 minutes for my order to show up to be not even close to what I ordered not to mention it was cold not fully cooked things. I was allergic to didn’t receive items I was charged for still waiting for my reimbursement.
Atmosphere: 1
Food: 1
Service: 1
They burnd some of the food and didn't make it right..Also I reported the issue and they did nothing about it
Terrible ser ice, terrible drivers, terrible attitude. You're better off getting a Tony's pizza from winco than ordering from these clowns
Staff on S Vista in Boise are Great! Very helpful, friendly, delivery was fast & friendly. Exceptional series all the way around!
Atmosphere: 5
Food: 5
Service: 5
They don't really give you extra toppings when you pay extra for them
Atmosphere: 2
Food: 2
Service: 2
Decided to order pizza since we've had sickness running through the house and didn't want to cook or leave to get anything.
Ordered two large pizzas for delivery. First pizza on the order was correct.
Second one was supposed to be half cheese, half ham/pineapple. Opened second box to find whole pizza was peperoni/pineapple.
Checked receipt and called immediately to get the correct product delivered and was told 30-40 minutes. Pizza FINALLY arrives over 90 minutes later. Note that the location we ordered from is a THREE MINUTE drive from our house.
Mistakes happen, but, maybe prioritize getting the correct product out before you send the new order out. Or, at least before over 90 minutes later.
Food: 1
Service: 1
I don't normally leave reviews for businesses but today I have to, the service I have received at the vista Domino's has been the absolute best experience all thanks to allie. The moment she and I started talking she had been nothing but an absolute delight and was extremely patient with me during our ordering process. I hope that a member of the management or corporate sees this message because she deserves either a promotion or a raise because she is representing the company as one of the finest.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I don't know why I kept getting routed to this store when trying to order (app glitch I guess). But the folks I spoke with were nothing but kind, courteous and helpful. Directed me to which store should be covering my area.
Service: 5
I wish there was a 0 star option! They’ll take your order and your money but won’t deliver anything food and won’t give you a refund! This is such a horrible location
Atmosphere: 1
Food: 4
Service: 1
Absolutely awful customer service orders never show up. They are a joke and no one who works there cares.
Atmosphere: 1
Food: 1
Service: 1
They always forget part of my order every time
I came in to order a pizza for take out after a long 12 hour day of working, and the girl taking my order did not listen to what I said, and seemed more focused in clocking out and getting into her ride that was waiting for her, because right after she took my order, she was out the door and gone. 25 minutes later my pizza was NOT what I ordered. I said that I wanted an XL Pizza, half cheese with extra cheese and the other half Hawaiian with mushrooms, olives and Italian sausage... what I got was completely backwards. On top of that, the order taker entered my order completely wrong. I felt like I wasn't even valued as a customer. To make matters worse, I called the next day to speak to the manager explaining the wrong order, and how the order taker was clearly not focused. I recommended that she received more training, as I didn't want to see someone getting fired for a mistake. The manager apologized then offered to make it right by emailing me a gift certificate for the error. (I spent $40+ on this order only to have wrong). I still havent received anything from the store. I feel like the manager just patronized me and still didn't value me as a customer. If this is their new business model, I will not be spending my hard earned money with them.
Below is the photo of my receipt and a photo of the pizza, at bare minimum it should have had olives, mushrooms and sausage on the Hawaiian side, but nothing. And my poor child wouldn't eat the cheese pizza as he does not like mushrooms, olives, or Italian sausage.
Atmosphere: 1
Food: 1
Service: 1
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