Usally they are pretty on top of stuff, but last couple times I've been through my blended drink is not very flavorful and has been sitting so it's melting before I get it.
Atmosphere: 3
Food: 2
Service: 3
Kate Beal
I never EVER post reviews of businesses, but my experiences with this location have only continued to worsen over the last several months and I’m beyond frustrated. I know all Dutch Bros are staffed with teenagers and college students so I don’t expect a high level of professionalism, but almost every time I come here, I’ve seen the employees flirting with customers, ignoring customers in line, and goofing off with each other. There’s always one of the drive thru windows that is closed, and more often than not, the employees do not come out to take orders, even if there’s a long line. All of this has been ongoing, but my experience tonight truly exasperated me beyond belief.
I left early for work 15 minutes early to come here, anticipating a wait. There were 4 cars in front of me, which seemed like a feasible line. As soon as I pulled up, a female employee exited the building and approached a customer two cars ahead of me - I thought she was going to take orders. However, she did not have an iPad, and she proceeded to chat and laugh with this customer - it was clear that they knew each other or were friends. She followed that car, still chatting as the two cars at the front of the line were promptly served, staying and chatting even as this car was at the window. It did not seem like their order was being taken, and this blatant unprofessional, personal conversation with a friend continued for about 15 minutes. In the meantime, neither the car in front of me nor me had our order taken. I was on a timetable to get to work, so with no end to this conversation in sight and with my order not taken (and after seeing the car behind me get fed up with the wait and leave), I left the line and got coffee elsewhere and was served promptly.
I’ve worked as a barista, and I totally understand that there will be wait times at drive thru coffee shops. But it was shocking and honestly a slap in the face to watch this employee essentially hang out with a friend while ignoring customers and holding up the line. It’s completely unprofessional and unacceptable, and I will be going elsewhere for coffee in the future.
Atmosphere: 1
Food: 4
Service: 1
chad anderson
Ok service was great but takes forever. Excellent tasting coffee. But overall very busy. I hate waiting that long to get a drink. But overall best coffee place in town.
Atmosphere: 5
Food: 5
Service: 4
Toby St.Clair
Very friendly staff, great prices, fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramelizer, Shark Attack
Leabers oliver (leabers)
Delicious as always 😋 there was a line around the block but it still was fast service
Atmosphere: 5
Food: 5
Service: 5
charlene freeburg
Always super friendly and amazing drinks. . Just wish they would quit increasing their prices.
Atmosphere: 5
Food: 5
Service: 5
brownmaryj743
The people are friendly & the coffee is yummy!!!
Atmosphere: 5
Food: 5
Service: 5
Andrea Angel
Very bad experience. They made my drink wrong which I was totally kind about! Didn’t mind waiting at all. They offered to remake it which I was ecstatic about. Well it ended up with me driving away, crying after two mean girls were mad dogging me after I was being so kind to them. I told them I was so sorry and that I explained to the girl in the drive thru part what I wanted. I apologized multiple times and they continued to sit in a corner talking smack and giving me the dirtiest looks. I go to this Dutch almost daily and had never seen either of those girls before. Every other Dutch bros employees I meet have been nothing but so kind and happy towards me. Not these girls. Felt like they were high school mean girl bullies. Truly hurt my feelings since I was being so kind and had never experienced anything like that. Definitely won’t be going back now even though the other girls I’ve met there were so kind. I just don’t want to be treated like that.
Atmosphere: 1
Service: 1
Audrey Ston
I hate giving bad reviews and try to be understanding with the situation. But I sat in line for 50 mins while the other line had cars leaving before me despite me being there for way longer. When I finally got to the window they were screaming, giggling and drinking their beverages on the coffee line and focusing on the other side instead of my side were cars had been sitting forever. I have never experienced this at any other dutch bros before. I will definitely not be going back to this location needs to get better and more professional staff. I have been a manager for over 10 years and this is completely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Kisha Jorgensen
Servers were SOOOO nice if I could rate this place higher than 5 stars I would and our drinks were perfect.✨
Being from New Orleans I wasn't sure the coffee would be any good, boy was I surprised! Thanks for not only having good coffee but great employees. I had a wonderful young lady run after me this morning when I pulled off without my card. And to think they say the whole Southern Hospitality thing is the best but I beg to differ after my visit here!
Amanda Polit
Being from New Orleans I wasn't sure the coffee would be any good, boy was I surprised! Thanks for not only having good coffee but great employees. I had a wonderful young lady run after me this morning when I pulled off without my card. And to think they say the whole Southern Hospitality thing is the best but I beg to differ after my visit here!
B E
Amazingly quick and friendly
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Caramelizer
Peggy L Misner
Have you tried Picture Perfect? They are wonderful- regular or blended!
Usally they are pretty on top of stuff, but last couple times I've been through my blended drink is not very flavorful and has been sitting so it's melting before I get it.
Atmosphere: 3
Food: 2
Service: 3
I never EVER post reviews of businesses, but my experiences with this location have only continued to worsen over the last several months and I’m beyond frustrated. I know all Dutch Bros are staffed with teenagers and college students so I don’t expect a high level of professionalism, but almost every time I come here, I’ve seen the employees flirting with customers, ignoring customers in line, and goofing off with each other. There’s always one of the drive thru windows that is closed, and more often than not, the employees do not come out to take orders, even if there’s a long line. All of this has been ongoing, but my experience tonight truly exasperated me beyond belief.
I left early for work 15 minutes early to come here, anticipating a wait. There were 4 cars in front of me, which seemed like a feasible line. As soon as I pulled up, a female employee exited the building and approached a customer two cars ahead of me - I thought she was going to take orders. However, she did not have an iPad, and she proceeded to chat and laugh with this customer - it was clear that they knew each other or were friends. She followed that car, still chatting as the two cars at the front of the line were promptly served, staying and chatting even as this car was at the window. It did not seem like their order was being taken, and this blatant unprofessional, personal conversation with a friend continued for about 15 minutes. In the meantime, neither the car in front of me nor me had our order taken. I was on a timetable to get to work, so with no end to this conversation in sight and with my order not taken (and after seeing the car behind me get fed up with the wait and leave), I left the line and got coffee elsewhere and was served promptly.
I’ve worked as a barista, and I totally understand that there will be wait times at drive thru coffee shops. But it was shocking and honestly a slap in the face to watch this employee essentially hang out with a friend while ignoring customers and holding up the line. It’s completely unprofessional and unacceptable, and I will be going elsewhere for coffee in the future.
Atmosphere: 1
Food: 4
Service: 1
Ok service was great but takes forever. Excellent tasting coffee. But overall very busy. I hate waiting that long to get a drink. But overall best coffee place in town.
Atmosphere: 5
Food: 5
Service: 4
Very friendly staff, great prices, fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramelizer, Shark Attack
Delicious as always 😋 there was a line around the block but it still was fast service
Atmosphere: 5
Food: 5
Service: 5
Always super friendly and amazing drinks. . Just wish they would quit increasing their prices.
Atmosphere: 5
Food: 5
Service: 5
The people are friendly & the coffee is yummy!!!
Atmosphere: 5
Food: 5
Service: 5
Very bad experience. They made my drink wrong which I was totally kind about! Didn’t mind waiting at all. They offered to remake it which I was ecstatic about. Well it ended up with me driving away, crying after two mean girls were mad dogging me after I was being so kind to them. I told them I was so sorry and that I explained to the girl in the drive thru part what I wanted. I apologized multiple times and they continued to sit in a corner talking smack and giving me the dirtiest looks. I go to this Dutch almost daily and had never seen either of those girls before.
Every other Dutch bros employees I meet have been nothing but so kind and happy towards me. Not these girls. Felt like they were high school mean girl bullies. Truly hurt my feelings since I was being so kind and had never experienced anything like that. Definitely won’t be going back now even though the other girls I’ve met there were so kind. I just don’t want to be treated like that.
Atmosphere: 1
Service: 1
I hate giving bad reviews and try to be understanding with the situation. But I sat in line for 50 mins while the other line had cars leaving before me despite me being there for way longer. When I finally got to the window they were screaming, giggling and drinking their beverages on the coffee line and focusing on the other side instead of my side were cars had been sitting forever. I have never experienced this at any other dutch bros before. I will definitely not be going back to this location needs to get better and more professional staff. I have been a manager for over 10 years and this is completely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Servers were SOOOO nice if I could rate this place higher than 5 stars I would and our drinks were perfect.✨
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shark Attack
Restaurantji Recommends
Always love Dutch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate
Being from New Orleans I wasn't sure the coffee would be any good, boy was I surprised! Thanks for not only having good coffee but great employees. I had a wonderful young lady run after me this morning when I pulled off without my card. And to think they say the whole Southern Hospitality thing is the best but I beg to differ after my visit here!
Being from New Orleans I wasn't sure the coffee would be any good, boy was I surprised! Thanks for not only having good coffee but great employees. I had a wonderful young lady run after me this morning when I pulled off without my card. And to think they say the whole Southern Hospitality thing is the best but I beg to differ after my visit here!
Amazingly quick and friendly
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Caramelizer
Have you tried Picture Perfect? They are wonderful- regular or blended!
Atmosphere: 5
Food: 5
Service: 5
Loading...