Häagen-Dazs Dazs has my favorite milkshake/Sundae, peppermint and chocolate. It's seasonal. I need to try some of the other options!
Atmosphere: 4
Food: 5
Service: 5
Vee H
It was ok. A bit pricy but it is at the mall
Quincee Kingston
Friendly staff with relatively quick service but usually only one staff so expect a wait (the one employee usually works fast but only so much one person can do at a time). A little pricey
Kait Nightingale
Ice cream that you just can't beat ?
Angelica Zabala Benson
I purchased two small mango smoothies for my sons and one additional drink, a seltzer water.There was a miscommunication and the employee thought she had to pour setter water on the two mango smoothies.As I picked the smoothies up and asked where the seltzer water was, the employee got very upset.Is obvious that we both miscommunicated with each other, because I would never asked seltzer water to be put on ice cream, I just wanted to drink it in a separate cup, the ice creams were for my kids.As I was trying to have a conversation with the employee, another young lady, also an employee, came up and asked me to leave, to never come back and to stop yelling. I never did.I’m in shock! As I walked away the two employees continued to talk to me telling me being very disrespectful, even with other customers present in line.They need some training for sure.I will Never go back to Hagen Daz Boise.
Shane Benson
If you’d like to see incompetence in action visit this location. Zero customer service, give us that money and shut up. Train your staff, customer service goes a very long way.
Kyle N.
I tried Haagen-Dazs creameries in Europe, they are amazing! You don't find that many of them here in the States, so I was thrilled to find this location at Boise Town Square mall. The flavors they offer here are very limited compared to the European stores, and that's very unfortunate, because even some of the classics such as pistachio weren't available. I had a waffle bowl with Belgian Chocolate, Dulce de Leche and a Mango sorbet, all delicious. Went back the following day and got some more, great ice cream.
Mustafa Suhrabi
I didn’t know there is a queue of people and I was out. I waited long just in front of the employees and wasn’t served . When I asked do I need to leave if you are not serving? The guy very impolitely said you can buy or that’s the way to leave. Let’s say it was completely my fault, is it the right way to tell a customer that’s the way to leave??? I have done customer service and dealt with unhappy customers but have never dealt like this. Very disappointed!
R Rainey
This place has an amazing pistachio sundae that I’m obsessed with!! They are clean and service is quick. They also are combined with a Cinnabon which I’ve never had but looks delicious and it’s scent fills the mall!
Merlene Lowe
Great little shop, VERY clean and has a wonderful staff. My kids love visiting this little neighborhood ice cream shop. We'll be back again and again.
I work at the mall and they told me they cant make a shake standing around closing early disappointing customer service. Pretty sure it was the manager who denied me service.
Sarah Thornley
Had awful service even after I left a tip for the employee.. simply asking for a fork and knife was too demanding of me.. ? certainly will not visit again.
Vanessa Tickner
So amazing. Great staff.
David Young
Higher quality ice cream definitely worth the price
Merlene Lords
Great little shop, VERY clean and has a wonderful staff. My kids love visiting this little neighborhood ice cream shop. We'll be back again and again.
Häagen-Dazs Dazs has my favorite milkshake/Sundae, peppermint and chocolate. It's seasonal. I need to try some of the other options!
Atmosphere: 4
Food: 5
Service: 5
It was ok. A bit pricy but it is at the mall
Friendly staff with relatively quick service but usually only one staff so expect a wait (the one employee usually works fast but only so much one person can do at a time). A little pricey
Ice cream that you just can't beat ?
I purchased two small mango smoothies for my sons and one additional drink, a seltzer water.There was a miscommunication and the employee thought she had to pour setter water on the two mango smoothies.As I picked the smoothies up and asked where the seltzer water was, the employee got very upset.Is obvious that we both miscommunicated with each other, because I would never asked seltzer water to be put on ice cream, I just wanted to drink it in a separate cup, the ice creams were for my kids.As I was trying to have a conversation with the employee, another young lady, also an employee, came up and asked me to leave, to never come back and to stop yelling. I never did.I’m in shock! As I walked away the two employees continued to talk to me telling me being very disrespectful, even with other customers present in line.They need some training for sure.I will Never go back to Hagen Daz Boise.
If you’d like to see incompetence in action visit this location. Zero customer service, give us that money and shut up. Train your staff, customer service goes a very long way.
I tried Haagen-Dazs creameries in Europe, they are amazing! You don't find that many of them here in the States, so I was thrilled to find this location at Boise Town Square mall. The flavors they offer here are very limited compared to the European stores, and that's very unfortunate, because even some of the classics such as pistachio weren't available. I had a waffle bowl with Belgian Chocolate, Dulce de Leche and a Mango sorbet, all delicious. Went back the following day and got some more, great ice cream.
I didn’t know there is a queue of people and I was out. I waited long just in front of the employees and wasn’t served . When I asked do I need to leave if you are not serving? The guy very impolitely said you can buy or that’s the way to leave. Let’s say it was completely my fault, is it the right way to tell a customer that’s the way to leave??? I have done customer service and dealt with unhappy customers but have never dealt like this. Very disappointed!
This place has an amazing pistachio sundae that I’m obsessed with!! They are clean and service is quick. They also are combined with a Cinnabon which I’ve never had but looks delicious and it’s scent fills the mall!
Great little shop, VERY clean and has a wonderful staff. My kids love visiting this little neighborhood ice cream shop. We'll be back again and again.
Restaurantji Recommends
I work at the mall and they told me they cant make a shake standing around closing early disappointing customer service. Pretty sure it was the manager who denied me service.
Had awful service even after I left a tip for the employee.. simply asking for a fork and knife was too demanding of me.. ? certainly will not visit again.
So amazing. Great staff.
Higher quality ice cream definitely worth the price
Great little shop, VERY clean and has a wonderful staff. My kids love visiting this little neighborhood ice cream shop. We'll be back again and again.