Lady tried ignoring me, then was rude when i politely asked what time they opened. I was friendly, and smiling. Does not need to be working customer service in the morning. Piss poor attitude.
Atmosphere: 5
Food: 5
Service: 1
Dani Stephens
We had a crazy early fight today and had to be at the airport at 4 a.m. Your normal Starbucks and Dutch Bros were no where close to being open so getting coffee wasn't an option. We arrived at the airport, got through TSA and headed to our gate.
Located at the bottom of our gate area is Harvest and Grounds. There was a sweet lady working. She was prepping breakfast sandwiches. The store front did look like they were open. I looked through the display case and menu to see what they all had.
It wasn't quite opening time yet. But the sweet lady behind the counter went ahead and opened early for me. I thought that was sweet of her knowing that she still had prep work to do.
I got myself an iced vanilla oat milk latte, yogurt with fresh strawberries I also got my husband an apple juice and a fresh orange juice for my father in law.
My vanilla latte was really good! It was balanced with coffee and vanilla. You can also taste the oat milk. The strawberries were so fresh in my yogurt cup. It also came with a little packet of honey. Everything all together was so good!
I appreciate the employee opening early for me. She didn't have to but she did. I enjoyed my drink and breakfast very much. She started my day off on such a great foot!
Atmosphere: 4
Food: 5
Service: 5
Jeff Thomas
Espresso machine has been broken a full 5 weeks. This isy 3rd trip through Boise airport in 2 months and the machines still down. I'm told that management doesn't care.
Atmosphere: 3
Food: 1
Service: 3
Sam Addison
Was served by the lovely Angel... Friendly, big smile and all I did was buy sparkling water... 🙂 If I ever come back from England again I'll get my hydration from there
S. T.
The coffee is great (I usually order an iced espresso + chai), but please add an option to tip on card payments. I, like most, rarely carry cash these days, and the staff deserve their tips.
Edit: tip option added! Thanks for listening.
Jamie Jonas
Stopped here for a latte around 5:30am on a weekday. The woman at the counter was very friendly and helpful. My vanilla latte was made by a machine and wasn't very flavorful. All of the pastries were wrapped in plastic wrap and didn't look very appetizing, but maybe the plastic wrap helped keep them moist idk. Overall the experience was convenient, and the service was good, but don't expect anything special.
Atmosphere: 4
Food: 3
Service: 5
S. Tryon
The coffee is great (I usually order an iced espresso + chai), but please add an option to tip on card payments. I, like most, rarely carry cash these days, and the staff deserve their tips.
Sabrina Garza
They didn't have iced coffee on the menu and she was so nice to make it for me anyways nice really sweet and coffee was
Atmosphere: 5
Food: 5
Service: 5
Debra Drake
Pistachio oatmilk latte - YUM!!! I was pleasantly surprised by this offering at the BOI Airport. I didn't catch the name of the employee (aka barrista), she was amazing. I deeply appreciate her friendliness. A shout out to the happiness you impart to others. Feeling good about this Monday morning travel.
Atmosphere: 5
Food: 5
Service: 5
Matthew Burns
This is the only place to get a coffee in the C Concourse. The baristas are skilled and nice. They don't have a lot of food options, but it works.
I enjoyed the coffee/breakfast burrito and had great customer service!
Atmosphere: 5
Food: 5
Service: 5
Janene Thomas
My only complaint is that the card reader does not allow for tipping. Many customers don’t have cash. I doubt the baristas are getting paid so much that tips are irrelevant. Please update your card reader. Your employees deserve tips.
Atmosphere: 5
Food: 5
Service: 5
Wendie Redman
If I could give negative stars I would !!! Associate said she couldn’t help us because she needed to put stuff away ! When asked she said her manager wouldn’t care about losing customers !! Besides me there were 4 that left before me !!! Bad customer service
Thomas Jenkins
Quick to get food and coffee. The girl working there was super nice :)
Juli Erwin
Coffee was hot, fresh and affordable. We didn’t try and of the food because we had already had breakfast but it all looked delicious. Our server was running around doing her best to keep up with the customers all by herself!! She told us she was required to take a break and took 2 minutes to eat a bite of food. I told her it was ok and that everyone could wait 10 minutes so she could take a proper break. She cheerfully said that she would be fine and that things would slow down once the planes were boarded. Here is my point…You need to provide a decent BREAK for your awesome staff or they are going to go elsewhere.
Lady tried ignoring me, then was rude when i politely asked what time they opened. I was friendly, and smiling. Does not need to be working customer service in the morning. Piss poor attitude.
Atmosphere: 5
Food: 5
Service: 1
We had a crazy early fight today and had to be at the airport at 4 a.m. Your normal Starbucks and Dutch Bros were no where close to being open so getting coffee wasn't an option. We arrived at the airport, got through TSA and headed to our gate.
Located at the bottom of our gate area is Harvest and Grounds. There was a sweet lady working. She was prepping breakfast sandwiches. The store front did look like they were open. I looked through the display case and menu to see what they all had.
It wasn't quite opening time yet. But the sweet lady behind the counter went ahead and opened early for me. I thought that was sweet of her knowing that she still had prep work to do.
I got myself an iced vanilla oat milk latte, yogurt with fresh strawberries I also got my husband an apple juice and a fresh orange juice for my father in law.
My vanilla latte was really good! It was balanced with coffee and vanilla. You can also taste the oat milk. The strawberries were so fresh in my yogurt cup. It also came with a little packet of honey. Everything all together was so good!
I appreciate the employee opening early for me. She didn't have to but she did. I enjoyed my drink and breakfast very much. She started my day off on such a great foot!
Atmosphere: 4
Food: 5
Service: 5
Espresso machine has been broken a full 5 weeks. This isy 3rd trip through Boise airport in 2 months and the machines still down. I'm told that management doesn't care.
Atmosphere: 3
Food: 1
Service: 3
Was served by the lovely Angel... Friendly, big smile and all I did was buy sparkling water... 🙂 If I ever come back from England again I'll get my hydration from there
The coffee is great (I usually order an iced espresso + chai), but please add an option to tip on card payments. I, like most, rarely carry cash these days, and the staff deserve their tips.
Edit: tip option added! Thanks for listening.
Stopped here for a latte around 5:30am on a weekday. The woman at the counter was very friendly and helpful. My vanilla latte was made by a machine and wasn't very flavorful. All of the pastries were wrapped in plastic wrap and didn't look very appetizing, but maybe the plastic wrap helped keep them moist idk. Overall the experience was convenient, and the service was good, but don't expect anything special.
Atmosphere: 4
Food: 3
Service: 5
The coffee is great (I usually order an iced espresso + chai), but please add an option to tip on card payments. I, like most, rarely carry cash these days, and the staff deserve their tips.
They didn't have iced coffee on the menu and she was so nice to make it for me anyways nice really sweet and coffee was
Atmosphere: 5
Food: 5
Service: 5
Pistachio oatmilk latte - YUM!!! I was pleasantly surprised by this offering at the BOI Airport. I didn't catch the name of the employee (aka barrista), she was amazing. I deeply appreciate her friendliness. A shout out to the happiness you impart to others. Feeling good about this Monday morning travel.
Atmosphere: 5
Food: 5
Service: 5
This is the only place to get a coffee in the C Concourse. The baristas are skilled and nice. They don't have a lot of food options, but it works.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Croissant
Restaurantji Recommends
I enjoyed the coffee/breakfast burrito and had great customer service!
Atmosphere: 5
Food: 5
Service: 5
My only complaint is that the card reader does not allow for tipping. Many customers don’t have cash. I doubt the baristas are getting paid so much that tips are irrelevant. Please update your card reader. Your employees deserve tips.
Atmosphere: 5
Food: 5
Service: 5
If I could give negative stars I would !!! Associate said she couldn’t help us because she needed to put stuff away ! When asked she said her manager wouldn’t care about losing customers !! Besides me there were 4 that left before me !!! Bad customer service
Quick to get food and coffee. The girl working there was super nice :)
Coffee was hot, fresh and affordable. We didn’t try and of the food because we had already had breakfast but it all looked delicious. Our server was running around doing her best to keep up with the customers all by herself!! She told us she was required to take a break and took 2 minutes to eat a bite of food. I told her it was ok and that everyone could wait 10 minutes so she could take a proper break. She cheerfully said that she would be fine and that things would slow down once the planes were boarded. Here is my point…You need to provide a decent BREAK for your awesome staff or they are going to go elsewhere.
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