Jack In The Box

3220 N Cole Rd, Boise
(208) 322-5005

Recent Reviews

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Erica Jenkins

Had to demand a receipt to leave a survey because they didn't want to give it to me. Fully incompetent employees. The spray on the drive thru windows makes me think food safety procedures are not being followed.

Atmosphere: 1

Food: 1

Service: 1

Dev Sasser

It is Jacks but this location does offer quick service on my visit and was clean.

Atmosphere: 5

Food: 5

Service: 5

PATRICK BURGER

Strive slow. Talk and fool around walk. They don't think customers come first.

Atmosphere: 3

Food: 4

Service: 2

MTL Lapatra

I had my wife ordered breakfast from this place for me on Saturday 11/1/2025 I had gotten food poisoning (Campylobacter) and I had to go urgent care. I will never ever eat at this place ever again and I hope the get shut down so that they can't give anybody else food poisoning

Atmosphere: 1

Food: 1

Service: 1

Richard Baldwin

Best Jack in the Treasure Valley

David Standerford

Tried to go through the drive-thru late night but when I got up to the second menu board they had a handwritten sign taped on it that said only accepting cash no cards.

Now I understand that things happen and sometimes machines go out, however this is probably the third or fourth time I've gone to this location and they've had a sign like that.

Service: 1

Bethany Newport (Beth)

I just got a drive through pickup order that we did on the app. It was a typical drive through experience. It was ready when I arrived, food was a good temperature, all was present that had been ordered! Can’t argue with that!

Atmosphere: 5

Food: 5

Service: 5

Shem Ishler

Pretty good crew running this location. Clean environment. Kind service. Good burger and fries. That Double Jack is fixing to jack up your tum tum with those curly fries yo!

Atmosphere: 5

Food: 5

Service: 5

Luci Zavas

Expired product, the creamer has been outdated since May 2025. When going back for replacement, I was forgotten about because I was asked to wait out front and not in the window.
30 minutes later, one of the people took their break. So I went inside to check and come to find out they had forgotten completely about me. But they had apologized. They wasted my time and my money. This is not the first time this has happened. This is actually a regular occurrence at this location.

Atmosphere: 1

Food: 1

Service: 1

Amber Jean (MotherEarthsGift)

Went in to pick up an order for Uber. Instructions given by company on the app say to use the drive through after the lobby closes. Signage says 10 pm.
Rude employees tried to tell me I'm supposed to use the lobby. I told them to address that with the manager as he should change the instructions. Then went into the lobby. Employee proceeded to trash his manager and company verbally. Said this is corporate America even if we tell them nothing will change you know that. Etc. Proceeded to take an extremely disrespectful tone with me and sass me. I don't appreciate the staff at this establishment. The company obviously needs to improve their training and customer service requirements of their employees. Directly trashing the manager and company as an employee is so disrespectful. Why is he even working there?
Event occurred Friday 8/22 around 1130 pm.
Jack in the box. Please higher nicer people. All of us are just out here trying to survive. Getting treated in such a way is so unacceptable. You should hire such people

Atmosphere: 1

Food: 1

Service: 1

C

Don't bother, they can't make an order right to save their lives. And the manager calls customers names when she can't take that she sucks at her job.

Atmosphere: 1

Food: 1

Service: 1

Bart Warren Sr

Great Manager & worker during Lunch, she was actually running & the food was fresh & tasty!!

Atmosphere: 5

Food: 5

Service: 5

James A

Worst ever.

Atmosphere: 1

Food: 1

Service: 1

Jennifer Linzy

This was the worst take out I've probably ever had and the girl working the window was rude

Atmosphere: 1

Food: 1

Service: 1

Curt Boman

Awful! Rude little girl working the window. And my food was disgusting

Atmosphere: 1

Food: 1

Service: 1

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