Since when did jack in the box put a tip jar on the drive through window? Will never tip at a drive through
Food: 3
Service: 3
mgl 12
I understand why the make you pull forward after you go through the drive through, but having to wait 30 minutes when there’s only 2 cars is unacceptable
Destiny Bicknese
Two orders of the number 29 on the breakfast menu. The food was teribly unpleasant. On a better note the fireplace was comforting with our coffee.
Trinity Sheckells
I come to this Jack in the Box all the time, and they never disappoint. Whether I order online or in person, my food is always hot, fresh, and made right. The staff is amazing, friendly, fast, and always on top of things. They recognize me when I go through the drive-thru (even though I probably shouldn’t be there as much as I am 😂), and that just makes the experience even better. This location is consistently great, and I’ll definitely keep coming back.
Atmosphere: 5
Food: 5
Service: 5
Heath Morgan
Had a drive thru order from this location this evening. After getting home a few things were incorrect on the order and didn’t get the exact things I ordered. After calling the store and speaking the nighttime shift lead Providence, she told me if I wanted to come back that evening or another day she would make it right and she apologized for it being incorrect. I returned to this location and not only did Providence remake the entire order to make sure it was 100% accurate, she also apologized and asked if there was anything else she could do to fix things. Providence took ownership and was very professional and polite and is the main reason we will come back to this location.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Williams
Can't even fill a simple order right
Jenny Rae
Christmas was a good day they got the entire order correct and were super nice!!
Atmosphere: 5
Food: 5
Service: 5
Miguel Cantero
Just a blessing! This place; I broke down in front of this Jack in the Box I was so cold and I went in and Kevin, Connor and Dillan treated me with compassion and respect they even offered me water and a coffee.. I warmed up inside..so the future belongs to those that believe in the others. I definitely will come back.
Atmosphere: 5
Amanda Hudson
Super slow service
Howard Halcom
Not enough people working maybe 3. They refused to take our order. The frys were old. The soda machine was out of order. The tables were full of food crums.
Drive thru was very fast and the nicest young gal was working the window very pleasant and professional. Will return here.
Atmosphere: 5
Food: 5
Service: 5
Evelyn Ferrari
Worst service EVER! They get the order wrong and when I called to tell them they just keep hanging up the phone. Way to go jack inbthe box
Atmosphere: 1
Food: 1
Service: 1
Bryan Boyle
Forgot, don't come here. You'll wait in the lobby for at least 15 minutes before they even want to help you. And there. And there one in the lobby but you.So just remember, there are other jack-in-the-boxes.
Stephanie McKay
I have gone to the Overland location in Boise a few times. Food was great, and the service was amazing as well! A very kind young employee by the name of Tristin helped me tonight, thank you for the great service, keep up the good work! God bless you. You matter 🙂🫶!
Since when did jack in the box put a tip jar on the drive through window? Will never tip at a drive through
Food: 3
Service: 3
I understand why the make you pull forward after you go through the drive through, but having to wait 30 minutes when there’s only 2 cars is unacceptable
Two orders of the number 29 on the breakfast menu. The food was teribly unpleasant. On a better note the fireplace was comforting with our coffee.
I come to this Jack in the Box all the time, and they never disappoint. Whether I order online or in person, my food is always hot, fresh, and made right. The staff is amazing, friendly, fast, and always on top of things. They recognize me when I go through the drive-thru (even though I probably shouldn’t be there as much as I am 😂), and that just makes the experience even better. This location is consistently great, and I’ll definitely keep coming back.
Atmosphere: 5
Food: 5
Service: 5
Had a drive thru order from this location this evening. After getting home a few things were incorrect on the order and didn’t get the exact things I ordered. After calling the store and speaking the nighttime shift lead Providence, she told me if I wanted to come back that evening or another day she would make it right and she apologized for it being incorrect. I returned to this location and not only did Providence remake the entire order to make sure it was 100% accurate, she also apologized and asked if there was anything else she could do to fix things. Providence took ownership and was very professional and polite and is the main reason we will come back to this location.
Atmosphere: 5
Food: 5
Service: 5
Can't even fill a simple order right
Christmas was a good day they got the entire order correct and were super nice!!
Atmosphere: 5
Food: 5
Service: 5
Just a blessing! This place; I broke down in front of this Jack in the Box I was so cold and I went in and Kevin, Connor and Dillan treated me with compassion and respect they even offered me water and a coffee.. I warmed up inside..so the future belongs to those that believe in the others. I definitely will come back.
Atmosphere: 5
Super slow service
Not enough people working maybe 3. They refused to take our order. The frys were old. The soda machine was out of order. The tables were full of food crums.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
Friendly employees
Drive thru was very fast and the nicest young gal was working the window very pleasant and professional. Will return here.
Atmosphere: 5
Food: 5
Service: 5
Worst service EVER! They get the order wrong and when I called to tell them they just keep hanging up the phone. Way to go jack inbthe box
Atmosphere: 1
Food: 1
Service: 1
Forgot, don't come here. You'll wait in the lobby for at least 15 minutes before they even want to help you. And there.
And there one in the lobby but you.So just remember, there are other jack-in-the-boxes.
I have gone to the Overland location in Boise a few times. Food was great, and the service was amazing as well! A very kind young employee by the name of Tristin helped me tonight, thank you for the great service, keep up the good work! God bless you.
You matter 🙂🫶!
Atmosphere: 5
Food: 5
Service: 5
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