I placed an online order and rode my bike over to pick it up. I live literally a few minutes away, even driving, so I decided to bike instead of drive. Once I arrive there, I realize that I placed the order for drive-through instead of inside on accident. Since I am on a bike, I get off and I go inside to try to pick it up because I accidentally hit drive-through when ordering instead of inside pick up. I stood there at the pick up window for over five minutes and multiple workers walked past me and wouldn’t even look me in the eye. I eventually ended up stopping someone in their tracks, and saying that I placed an order for drive-through, but I’d like to pick it up inside since I can’t go through the drive-through. he seemed pretty confused and he went to go ask his manager, who responded well she can change it on the app that’s not my problem. He came back and told me that, and I told him that I’d be more than happy to change it on the app, except that I already placed the order, and it doesn’t allow me to change it at this point. He said oh okay. I said uh ok…. is there anyway I can still pick up my order inside at this point? And he said your order is probably way down on the list, I let him know that I had ordered it over 10-15 mins ago and with it being a cheeseburger that has no additives, or takeoffs I know it’s done and ready and bagged up for me already. He said oh well I have to type in your code for that and stuff and I’m just not gonna do that unless you go through the drive-through. so I immediately canceled my order and walked out because I am not going to be buying a cheeseburger from this place after this mess. I have a one-year-old and I am a stay at home mom. I go through the McDonald’s drive-through often enough, especially with it being a minute away from me. I have never had any issue in the drive-through, but every time I’ve gone inside, it has been a shit show. Please don’t take this lightly when I say, go through the drive-through, even if the line is wrapped around the entire building, just to avoid going inside and having to associate with these people. They are truly the rudest customer service people I have ever witnessed, and I come from living in Seattle Washington.
Atmosphere: 1
Food: 1
Service: 1
Tanner Powell
No one will help you at the front counter. The employees will look at you and act like you aren't there. The drive thru is friendly and quick but inside is horrible. This McDonald's should be a drive thru only McDonald's at this point.
Atmosphere: 3
Food: 4
Service: 1
Stuart Ingle
Gave me wrong items, and items were not prepared correctly.
Atmosphere: 3
Food: 1
Service: 1
Dennis spears
Horrible , never again granted door dash food isn't as good, but my food arrived 13 minutes after the older,cold stail and not the correct order . 23.00 for food that went in the trash and I am not very picky!!
Dana Pustinger
I went here twice over a weekend, both times they made me pull out of drive thru and wait. The first time they forgot me and came running out. The second time, they forgot me and I had to pull around and bang in the window for service and my food had been sitting there for over 10 min!!
Food: 3
Service: 1
Donald Peterson
Normal fast food burger joint.
Atmosphere: 4
Food: 3
Service: 4
rabid shadow
Ashley the store manager totally ignored me and walked off when I needed to order food then got annoyed when she had to come back because a nice kid had no problem with taking my order thanks again Brian wish this place had more like you
Stacy Yanez
Helped me get my new happy meal toy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Happy Meal
El Crimz
Forgot my drink, but everything else was perfect.
Atmosphere: 4
Food: 5
Service: 4
Wynter Peterson
I've been here quite a few times and it's the peak of McDonald's food. I have yet to have been disappointed. I have had a couple things get messed up but we are all human and they always apologize sincerely and fix the issue as fast as possible.
Ordered at the drive thru, had to pull forward and wait entirely too long, then got home and had an incomplete order
Food: 4
Service: 2
Big Bang
Order filet-o-fish and a Mcchicken and they were the absolute best ones I’ve ever had
Atmosphere: 5
Food: 5
Service: 5
Guillermo Madrigal Marin
Parked 20mins in the heat for a refund.
Jake Larsen
Pandemonium well managed
Atmosphere: 4
Food: 5
Service: 5
Mustafa Ameen
"My recent visit to the drive-thru at McDonald's was disappointing. The service was slow and inefficient, resulting in a frustrating experience. Improvements in speed and customer service are needed to enhance overall satisfaction for drive-thru customers."
I placed an online order and rode my bike over to pick it up. I live literally a few minutes away, even driving, so I decided to bike instead of drive. Once I arrive there, I realize that I placed the order for drive-through instead of inside on accident. Since I am on a bike, I get off and I go inside to try to pick it up because I accidentally hit drive-through when ordering instead of inside pick up. I stood there at the pick up window for over five minutes and multiple workers walked past me and wouldn’t even look me in the eye. I eventually ended up stopping someone in their tracks, and saying that I placed an order for drive-through, but I’d like to pick it up inside since I can’t go through the drive-through. he seemed pretty confused and he went to go ask his manager, who responded well she can change it on the app that’s not my problem. He came back and told me that, and I told him that I’d be more than happy to change it on the app, except that I already placed the order, and it doesn’t allow me to change it at this point. He said oh okay. I said uh ok…. is there anyway I can still pick up my order inside at this point? And he said your order is probably way down on the list, I let him know that I had ordered it over 10-15 mins ago and with it being a cheeseburger that has no additives, or takeoffs I know it’s done and ready and bagged up for me already. He said oh well I have to type in your code for that and stuff and I’m just not gonna do that unless you go through the drive-through. so I immediately canceled my order and walked out because I am not going to be buying a cheeseburger from this place after this mess. I have a one-year-old and I am a stay at home mom. I go through the McDonald’s drive-through often enough, especially with it being a minute away from me. I have never had any issue in the drive-through, but every time I’ve gone inside, it has been a shit show. Please don’t take this lightly when I say, go through the drive-through, even if the line is wrapped around the entire building, just to avoid going inside and having to associate with these people. They are truly the rudest customer service people I have ever witnessed, and I come from living in Seattle Washington.
Atmosphere: 1
Food: 1
Service: 1
No one will help you at the front counter. The employees will look at you and act like you aren't there. The drive thru is friendly and quick but inside is horrible. This McDonald's should be a drive thru only McDonald's at this point.
Atmosphere: 3
Food: 4
Service: 1
Gave me wrong items, and items were not prepared correctly.
Atmosphere: 3
Food: 1
Service: 1
Horrible , never again granted door dash food isn't as good, but my food arrived 13 minutes after the older,cold stail and not the correct order . 23.00 for food that went in the trash and I am not very picky!!
I went here twice over a weekend, both times they made me pull out of drive thru and wait. The first time they forgot me and came running out. The second time, they forgot me and I had to pull around and bang in the window for service and my food had been sitting there for over 10 min!!
Food: 3
Service: 1
Normal fast food burger joint.
Atmosphere: 4
Food: 3
Service: 4
Ashley the store manager totally ignored me and walked off when I needed to order food then got annoyed when she had to come back because a nice kid had no problem with taking my order thanks again Brian wish this place had more like you
Helped me get my new happy meal toy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Happy Meal
Forgot my drink, but everything else was perfect.
Atmosphere: 4
Food: 5
Service: 4
I've been here quite a few times and it's the peak of McDonald's food. I have yet to have been disappointed. I have had a couple things get messed up but we are all human and they always apologize sincerely and fix the issue as fast as possible.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: French Fries
Restaurantji Recommends
Ordered at the drive thru, had to pull forward and wait entirely too long, then got home and had an incomplete order
Food: 4
Service: 2
Order filet-o-fish and a Mcchicken and they were the absolute best ones I’ve ever had
Atmosphere: 5
Food: 5
Service: 5
Parked 20mins in the heat for a refund.
Pandemonium well managed
Atmosphere: 4
Food: 5
Service: 5
"My recent visit to the drive-thru at McDonald's was disappointing. The service was slow and inefficient, resulting in a frustrating experience. Improvements in speed and customer service are needed to enhance overall satisfaction for drive-thru customers."
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Big Mac
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