Placed an order through the app. Went in to pick up. Waited and waited. Person at the front acted as if I wasn't there. Finally looked at my email to see how long I had been waiting. They cancelled my order. May not have had what I requested but if you have a counter order that you cancel and someone is waiting in the lobby....maybe an FYI to them. I was literally the only person in the lobby. Two stars because lobby was clean.
ryan garcia
The food is never ready at the window in the last 10 times iv rolled through always have to park and wait, i wouldnt care if the food was fresh but, i will wait 5 minutes for a burger with unmelted cheese. If the patty isnt hot enough to melt chese how can it be fresh? This at 8-9 pm everytine i go.
Food: 2
Service: 1
Kristopher Krueger
Azalea [?] was very friendly & communicated verbally to the cooks exactly what I wanted [sub mac sauce]
Atmosphere: 5
Food: 5
Service: 5
Corey Thiel
The picture is a total joke I had a really spectacular experience thank you
Atmosphere: 5
Food: 5
Service: 5
Brenda Hambrick
Horrible customer service. The drive thru lady had absolutely no customer service skills. My order was wrong because she seemed bothered. I went in to order a hamburger since she clearly didn't here it thru drive thru. I live 900 ft from this store and my burger tasted like it was cooked hours ago. Every time I go to this store, employees act as though they are bothered with helping customers. Very frustrating
Atmosphere: 1
Food: 1
Service: 1
Roman Gaona
Every time I go to this location there’s always something wrong. Today “ the system is down we can’t accept mobile app orders” so why are you accepting mobile orders then? I just wasted my money and my points and the only solution I got was “ sorry man place the order again inside” pathetic man. Just pathetic
Atmosphere: 1
Food: 1
Service: 1
Max J
They forgot some food. :(
Atmosphere: 4
Food: 4
Service: 2
Elihu Root
Good place for homeless to recharge their phones.
Atmosphere: 4
Food: 4
Service: 5
Makenna Millett
drive through customer service was awful. be prepared to struggle to even order, and get your order incomplete. this might just be a drive through at mcdonald’s, but this is still your job.
Service: 1
Barbara Steele
Very nice staff. Food was well above average for a fast food restaurant.
What happened to good service? The lady served me cold and limp French fries. I took them back and she said you have to ask for hot and fresh fries and she said she would have to charge me again.
Tyler Saxen
Fries were still FROZEN I had to throw them away kiosk didn't work the gentleman who helped me was absolutely amazing he was very professional friendly
Atmosphere: 1
Food: 1
Service: 5
Vera Jerome
Placed two orders through GrubHub today. The first one the coffee spilled all over everything. So asked for a refund and reordered the exact same thing and one sandwich and hashbrown was missing. Why can't you put a sticker on the coffee lid instead of putting the coffee IN the bag. The second order only had a little spillage but still. And not one single napkin.
Food: 1
Service: 1
Celestina LaMere
Went through the drive-thru before work it was about 7:00 a.m. the cashier was super friendly and nice. Very refreshing to have good customer service add a fast food place
Atmosphere: 5
Food: 5
Service: 5
Barbara Bird
Love mcdeee...food is great and that manager, Angel...she's a doll..Shawn is super friendly at the drive thru..AND THEY ALWAYS get my order correct.
Placed an order through the app. Went in to pick up. Waited and waited. Person at the front acted as if I wasn't there. Finally looked at my email to see how long I had been waiting. They cancelled my order. May not have had what I requested but if you have a counter order that you cancel and someone is waiting in the lobby....maybe an FYI to them. I was literally the only person in the lobby. Two stars because lobby was clean.
The food is never ready at the window in the last 10 times iv rolled through always have to park and wait, i wouldnt care if the food was fresh but, i will wait 5 minutes for a burger with unmelted cheese. If the patty isnt hot enough to melt chese how can it be fresh? This at 8-9 pm everytine i go.
Food: 2
Service: 1
Azalea [?] was very friendly & communicated verbally to the cooks exactly what I wanted [sub mac sauce]
Atmosphere: 5
Food: 5
Service: 5
The picture is a total joke I had a really spectacular experience thank you
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service. The drive thru lady had absolutely no customer service skills. My order was wrong because she seemed bothered. I went in to order a hamburger since she clearly didn't here it thru drive thru. I live 900 ft from this store and my burger tasted like it was cooked hours ago. Every time I go to this store, employees act as though they are bothered with helping customers. Very frustrating
Atmosphere: 1
Food: 1
Service: 1
Every time I go to this location there’s always something wrong. Today “ the system is down we can’t accept mobile app orders” so why are you accepting mobile orders then? I just wasted my money and my points and the only solution I got was “ sorry man place the order again inside” pathetic man. Just pathetic
Atmosphere: 1
Food: 1
Service: 1
They forgot some food. :(
Atmosphere: 4
Food: 4
Service: 2
Good place for homeless to recharge their phones.
Atmosphere: 4
Food: 4
Service: 5
drive through customer service was awful. be prepared to struggle to even order, and get your order incomplete. this might just be a drive through at mcdonald’s, but this is still your job.
Service: 1
Very nice staff. Food was well above average for a fast food restaurant.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
What happened to good service? The lady served me cold and limp French fries. I took them back and she said you have to ask for hot and fresh fries and she said she would have to charge me again.
Fries were still FROZEN I had to throw them away kiosk didn't work the gentleman who helped me was absolutely amazing he was very professional friendly
Atmosphere: 1
Food: 1
Service: 5
Placed two orders through GrubHub today. The first one the coffee spilled all over everything. So asked for a refund and reordered the exact same thing and one sandwich and hashbrown was missing. Why can't you put a sticker on the coffee lid instead of putting the coffee IN the bag. The second order only had a little spillage but still. And not one single napkin.
Food: 1
Service: 1
Went through the drive-thru before work it was about 7:00 a.m. the cashier was super friendly and nice. Very refreshing to have good customer service add a fast food place
Atmosphere: 5
Food: 5
Service: 5
Love mcdeee...food is great and that manager, Angel...she's a doll..Shawn is super friendly at the drive thru..AND THEY ALWAYS get my order correct.
Atmosphere: 5
Food: 5
Service: 5
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