Wanted to charge me for a water cup. I just bought a $11 entree. This practice makes absolutely no logical sense. Been here many times but for practices like that I won't return. Courtesy, look it up panda.
Atmosphere: 1
Food: 1
Service: 1
Zoe Matheson
Exceptional service & staff! I decided to go to Panda because I was craving honey walnut shrimp. Upon arrival I noticed that there wasn’t any made & asked Som if she recommended the kung pao chicken or the sweet fire chicken breast letting her know I usually get honey walnut shrimp which is why I don’t know which to get. She let me know that they could make a new batch for me & any other entree that isn’t available. I said I would appreciate that if it isn’t too much trouble. She insisted that it wasn’t. While waiting for my shrimp which took less than five minutes, I was given a drink cup by Pamela P & when I opened my bag when I got home I was surprised by two fortune cookies. I will definitely be back! :)
Atmosphere: 5
Food: 5
Service: 5
Triton Tatsumi
It's been good every time I've been there.
Atmosphere: 5
Food: 5
Service: 5
Cody Twombly
Great healthy options
Atmosphere: 3
Food: 5
Service: 4
Paula
This is our favorite Panda Express! Som is the sweetest and always remembers us when we walk in. She is the manager and has the best work crew. My teenagers love Panda so we come here a lot. Eduardo, Natalie & Franck are all wonderful. All the staff are friendly, fun and the food is delicious. This is our favorite Panda location because of the workers. They take great pride in what they do and their store. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Cathy Cox
People in front were taking to long
Atmosphere: 4
Food: 4
Service: 4
Ryan Salter
This is going to be one of the nicest Panda Express I've ever been to and I provided in 10 different states
Atmosphere: 4
Food: 4
Service: 4
Melody
Delicious and very nice people.
Atmosphere: 5
Food: 5
Service: 5
Colby Spath
Convenient, but delivery drivers seem to be prioritized above customers already in line and even those waiting to be checked out. So my food sits there getting cold while a Door Dash driver who arrives after me gets preferential treatment.
Atmosphere: 2
Food: 3
Service: 2
Losi Salgado
This Panda Express is AMAZING! Their store manager Som is the best! She has a really good crew that is always kind and courteous, no matter how busy they are. And the food is always really fresh and delicious! We are always happy to come to the downtown Panda Express. Thank you Som keep up the great work you definitely put smiles on many faces 😊
I just want to give a big thank you to Som, the store manager at Panda Express. She went above and beyond to make my experience a great one. You can tell she truly cares about her customers and takes pride in the store. The food was fresh, the service was fast, and Som’s kindness made all the difference. It’s rare to see that level of genuine hospitality these days, and I really appreciate it. Thank you, Som, for making my visit so positive—I’ll definitely be coming back!
Ty Merseal
Franck is the MAN. Best food I’ve had in Boise. Would go back for the customer service alone.
Atmosphere: 5
Food: 5
Service: 5
Nixon Harwood
I like the food
Atmosphere: 5
Food: 5
Service: 5
Charles Ramsay
Friendly staff, unlike other locations they have yet to make a mistake on my order, and are generous with their portions. Wonderful location, wonderful people. Though depending on the time of day parking can be a total nightmare.
Wanted to charge me for a water cup. I just bought a $11 entree. This practice makes absolutely no logical sense. Been here many times but for practices like that I won't return. Courtesy, look it up panda.
Atmosphere: 1
Food: 1
Service: 1
Exceptional service & staff!
I decided to go to Panda because I was craving honey walnut shrimp. Upon arrival I noticed that there wasn’t any made & asked Som if she recommended the kung pao chicken or the sweet fire chicken breast letting her know I usually get honey walnut shrimp which is why I don’t know which to get. She let me know that they could make a new batch for me & any other entree that isn’t available. I said I would appreciate that if it isn’t too much trouble. She insisted that it wasn’t. While waiting for my shrimp which took less than five minutes, I was given a drink cup by Pamela P & when I opened my bag when I got home I was surprised by two fortune cookies. I will definitely be back! :)
Atmosphere: 5
Food: 5
Service: 5
It's been good every time I've been there.
Atmosphere: 5
Food: 5
Service: 5
Great healthy options
Atmosphere: 3
Food: 5
Service: 4
This is our favorite Panda Express! Som is the sweetest and always remembers us when we walk in. She is the manager and has the best work crew. My teenagers love Panda so we come here a lot. Eduardo, Natalie & Franck are all wonderful.
All the staff are friendly, fun and the food is delicious. This is our favorite Panda location because of the workers. They take great pride in what they do and their store. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
People in front were taking to long
Atmosphere: 4
Food: 4
Service: 4
This is going to be one of the nicest Panda Express I've ever been to and I provided in 10 different states
Atmosphere: 4
Food: 4
Service: 4
Delicious and very nice people.
Atmosphere: 5
Food: 5
Service: 5
Convenient, but delivery drivers seem to be prioritized above customers already in line and even those waiting to be checked out. So my food sits there getting cold while a Door Dash driver who arrives after me gets preferential treatment.
Atmosphere: 2
Food: 3
Service: 2
This Panda Express is AMAZING! Their store manager Som is the best! She has a really good crew that is always kind and courteous, no matter how busy they are. And the food is always really fresh and delicious! We are always happy to come to the downtown Panda Express. Thank you Som keep up the great work you definitely put smiles on many faces 😊
Restaurantji Recommends
I just want to give a big thank you to Som, the store manager at Panda Express. She went above and beyond to make my experience a great one. You can tell she truly cares about her customers and takes pride in the store. The food was fresh, the service was fast, and Som’s kindness made all the difference. It’s rare to see that level of genuine hospitality these days, and I really appreciate it. Thank you, Som, for making my visit so positive—I’ll definitely be coming back!
Franck is the MAN. Best food I’ve had in Boise. Would go back for the customer service alone.
Atmosphere: 5
Food: 5
Service: 5
I like the food
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, unlike other locations they have yet to make a mistake on my order, and are generous with their portions. Wonderful location, wonderful people. Though depending on the time of day parking can be a total nightmare.
Atmosphere: 4
Food: 4
Service: 5
Need spoons for handicapped people.
Atmosphere: 4
Food: 4
Service: 5
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