What happened the grilled chicken club? Ended up with the chicken smash burger for $10 instead. Total garbage. Not even in the same ballpark on quality, value or nutrition. We used to be loyal smashers. This place continues to go downhill and not just at the airport. Glad we have other options coming to BOI.
Food: 1
faron annan
The burger patty was overcooked and about the size of the tiny little tomato they gave me. They were so small the cheese was spilling over the edges of the patties in heeps creating a greasy mess. I have to say I've tried eating here at least 3 times before this and have been disappointed each time. I'll no longer dine at any of these restaurant chain.
Atmosphere: 1
Food: 1
Service: 2
Chelsea Giles
I thought I wanted food at your restaurant but your employee said he couldn't open the register to help me. Pretty unprofessional and you lost my business for good. Treat your people better Boise.
Atmosphere: 1
Service: 1
Rickie Meeuwsen
Greasy fry and slow system. You can't miss it if you're looking for your burger fix before or after a flight
Atmosphere: 3
Food: 2
Service: 3
Christopher Henchman
Breakfast is served until 10 AM. They open at 10 AM. It is literally impossible to get breakfast here even though it’s listed on the menu. Make it make sense. This place can’t close soon enough. Hopefully whatever replaces it won’t have forbidden menu items one can only dream of ordering
Lucas Kester
Menu is significantly reduced… I would not eat here again. Service is usually not great either. The self check out kiosks (3) were all out of service.
Joel Horwich
Prompt. Well intended service. Great prices.
Like their vegetarian hamburger, the breakfast egg was decidedly mediocre.
John
I arrived during off-peak hours (3:40 p.m.). Kiosks were down. Service was trying to keep up, but poor Dinesh had no help up front while food piled up at the window.
The food was bad. Fries were old and stale, cold. Burger was undercooked, cold, and poorly assembled.
I thought Smashburger would be a sure bet, even at an airport, but this location well and truly sucked. Disgusting.
In the Mood to Review Some Food
Smashed burger does not mean burnt burger. This might as well have been dried out ground beef warmed up and laid on bread. Service was quick and friendly, but there is no room for seating either.
Mitch Mintz
Sorry to hear they are closing. Going to miss the shakes.
I'm rating this because their awful website forces you to enable your location. I just want to see the menu, and it does not let you disable the pop-up.
Benjamin Williams
Luis was the employee who helped me and my friends he was absolutely wonderful and was extremely helpful when my friend dropped his food in the ground. Luis got him a new batch of fries and offered to get him new chicken tenders. The food was pretty tasty and the price was great, especially for airport food.
Duane Roper
I had a small delay so decided to get a Smash Burger and drink. The burger was cold and seemed like it had been pre-cooked and burnt on the edges. It was probable one of the worst hamburgers I have ever had. When paying a premium for airport food and service, I expect something better than what was served to me. The burger ended up in the garbage after a couple of bites. Do not get your airport food at this place. There is no one that cares about the customer and it shows.
Trey Podzimek
They close way too early. It says 8pm but they closed way before 7pm. Terrible that they treat customers this way
Arch Davis
Got a simple cheeseburger today before my flight to ATL. Ate nothing else before that. Had a minor case of food poisoning during the flight but fortunately nothing embarrassing. How hard can it be to make a simple cheeseburger? Thanks!!
What happened the grilled chicken club? Ended up with the chicken smash burger for $10 instead. Total garbage. Not even in the same ballpark on quality, value or nutrition. We used to be loyal smashers. This place continues to go downhill and not just at the airport. Glad we have other options coming to BOI.
Food: 1
The burger patty was overcooked and about the size of the tiny little tomato they gave me. They were so small the cheese was spilling over the edges of the patties in heeps creating a greasy mess. I have to say I've tried eating here at least 3 times before this and have been disappointed each time. I'll no longer dine at any of these restaurant chain.
Atmosphere: 1
Food: 1
Service: 2
I thought I wanted food at your restaurant but your employee said he couldn't open the register to help me. Pretty unprofessional and you lost my business for good. Treat your people better Boise.
Atmosphere: 1
Service: 1
Greasy fry and slow system. You can't miss it if you're looking for your burger fix before or after a flight
Atmosphere: 3
Food: 2
Service: 3
Breakfast is served until 10 AM. They open at 10 AM. It is literally impossible to get breakfast here even though it’s listed on the menu. Make it make sense. This place can’t close soon enough. Hopefully whatever replaces it won’t have forbidden menu items one can only dream of ordering
Menu is significantly reduced… I would not eat here again. Service is usually not great either. The self check out kiosks (3) were all out of service.
Prompt. Well intended service. Great prices.
Like their vegetarian hamburger, the breakfast egg was decidedly mediocre.
I arrived during off-peak hours (3:40 p.m.). Kiosks were down. Service was trying to keep up, but poor Dinesh had no help up front while food piled up at the window.
The food was bad. Fries were old and stale, cold. Burger was undercooked, cold, and poorly assembled.
I thought Smashburger would be a sure bet, even at an airport, but this location well and truly sucked. Disgusting.
Smashed burger does not mean burnt burger. This might as well have been dried out ground beef warmed up and laid on bread. Service was quick and friendly, but there is no room for seating either.
Sorry to hear they are closing.
Going to miss the shakes.
Restaurantji Recommends
I'm rating this because their awful website forces you to enable your location. I just want to see the menu, and it does not let you disable the pop-up.
Luis was the employee who helped me and my friends he was absolutely wonderful and was extremely helpful when my friend dropped his food in the ground. Luis got him a new batch of fries and offered to get him new chicken tenders. The food was pretty tasty and the price was great, especially for airport food.
I had a small delay so decided to get a Smash Burger and drink. The burger was cold and seemed like it had been pre-cooked and burnt on the edges. It was probable one of the worst hamburgers I have ever had. When paying a premium for airport food and service, I expect something better than what was served to me. The burger ended up in the garbage after a couple of bites. Do not get your airport food at this place. There is no one that cares about the customer and it shows.
They close way too early. It says 8pm but they closed way before 7pm. Terrible that they treat customers this way
Got a simple cheeseburger today before my flight to ATL. Ate nothing else before that. Had a minor case of food poisoning during the flight but fortunately nothing embarrassing. How hard can it be to make a simple cheeseburger? Thanks!!
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