Smoky Mountain Pizzeria & Grill

I never understand why this place isn’t busier. They have a fantastic happy hour menu. All the servers are so friendly and welcoming. It’s a very relaxed atmosphere. They have a lovely patio. Every kid gets a full cup of crayons and some coloring books. They have a little arcade room. It’s a great place to bring your family. My kids love the build your own pizza. I’m a huge fan of the mozzarella sticks (I love how thin they are and there’s a good crunch) and the vegetable Alfredo. The portions are huge.

Atmosphere: 5

Food: 5

Service: 5

Great Steak

Atmosphere: 5

Food: 5

Service: 5

The pizza is always amazing, but get the brie bites appetizer

Atmosphere: 5

Food: 5

Service: 5

Food was good, beer was cold and service was great!

Atmosphere: 5

Food: 5

Service: 5

Noises

Atmosphere: 5

Food: 5

Service: 4

My idea of comfort food. You can get anything from a Hamburger to a pizza. I love the patio on 18th street.

Atmosphere: 5

Food: 5

Service: 5

The best location out of all the smoky mountains pizzas, the patio is absolutely beautiful and under enjoyed by guest, food is delicious and reasonably priced, portion sizes are pretty good and the service is amazing!! Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

I went there, ordered a chicken sandwhich fries and a soda. The drink was flat and watered down. The ketchup was watered down (very confused as to why they would water down ketchup). The fries were bland. The sandwhich was okay. The person I went with ordered pasta, and it was room temp, not actually hot, but was told it was.

I got the calzone. Biggest critique was wateriness and lack of flavor throughout. Soda tasted watered down. Ketchup was watery. Pasta at the table was watery. Fries weren’t seasoned. Calzone, while not watery per se, lacked flavor/seasoning and cheese despite asking for an additional cheese. This would all be okay if it wasn’t priced $20-$30 per head.

Atmosphere: 3

Food: 3

Service: 4

Surprised by the quality of steak…tender, tasty and cooked just right. Alfredo pasta was delicious. Natalie greeted us immediately and was very attentive. I would’ve left as soon as being sat if it weren’t for the service and the food. Why you ask? There’s a lingering unpleasant odor (like elementary school bathroom) and the tables are sticky; I imagine from not using the correct cleaner for the tabletop or the tables and furniture are so old they just need to be replaced. A remodel would be ideal.

Atmosphere: 3

Food: 5

Service: 5

The food was good the servers were good. The only problem is the sticky tables. I wish restaurants would not use the same table rag all day. Those things are always nasty.

Atmosphere: 3

Food: 5

Service: 5

I hope this place gets busy again because ther is construction going on, which is why I am starting to not like idaho

Kid-friendliness: Bring your kids along for the ride since a room is a banquet. I couldn't hear any any kids crying

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Dressing

Date/Tiime: 6 Oct 2024/16:30

We live less than a mile from this place, and eat there often. An order of Brie Kisses, an order of Cheese Tortellini, one Pineapple Mojito, and one Strawberry Margarita. $50 plus a $5 tip.

I don't mind paying for good food and drink, but this was not (except for the Bris Kisses). The two cocktails arrived in juice glasses. Really? There was so much lime in the Mojita, it was almost undrinkable.

If I were to guess, management decided to cut the staff due to the heavy ongoing road construction. If so, cut the prices, also.

Atmosphere: 3

Food: 2

Recommended dishes: Brie Kisses

Service was great! Food was amazing!!

The first time we ate at this location it took about 20 minutes for the waitress to take our drink orders and another 30 minutes for the food to show up, mostly incorrect. The second time we tried to eat there the waitress, incidentally the same one as the previous time, failed to even acknowledge us. A solid 25 minutes of being ignored ensued before we just left entirely. The only person to even look at us was the person who sat us. The food is far too expensive for the service to be this bad. McDonald's does a better job serving food and they don't even expect tips. Just overall a dumb experience, and after two times you can't expect a third to be better, so we won't be back to see if they ever bother to start trying.

Atmosphere: 1

Food: 2

Service: 1