Smoky Mountain Pizzeria & Grill

I hope this place gets busy again because ther is construction going on, which is why I am starting to not like idaho

Kid-friendliness: Bring your kids along for the ride since a room is a banquet. I couldn't hear any any kids crying

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Dressing

Date/Tiime: 6 Oct 2024/16:30

We live less than a mile from this place, and eat there often. An order of Brie Kisses, an order of Cheese Tortellini, one Pineapple Mojito, and one Strawberry Margarita. $50 plus a $5 tip.

I don't mind paying for good food and drink, but this was not (except for the Bris Kisses). The two cocktails arrived in juice glasses. Really? There was so much lime in the Mojita, it was almost undrinkable.

If I were to guess, management decided to cut the staff due to the heavy ongoing road construction. If so, cut the prices, also.

Atmosphere: 3

Food: 2

Recommended dishes: Brie Kisses

Service was great! Food was amazing!!

The first time we ate at this location it took about 20 minutes for the waitress to take our drink orders and another 30 minutes for the food to show up, mostly incorrect. The second time we tried to eat there the waitress, incidentally the same one as the previous time, failed to even acknowledge us. A solid 25 minutes of being ignored ensued before we just left entirely. The only person to even look at us was the person who sat us. The food is far too expensive for the service to be this bad. McDonald's does a better job serving food and they don't even expect tips. Just overall a dumb experience, and after two times you can't expect a third to be better, so we won't be back to see if they ever bother to start trying.

Atmosphere: 1

Food: 2

Service: 1

I was weary after seeing the negative reviews but we had an incredible experience at Smoky Mountain Pizza. Our server, Nicole, was so attentive and friendly! She made the best margarita I've ever had! Our food was impeccable and the service was excellent. Will definitely be back again!

Atmosphere: 5

Food: 5

Service: 5

It's a geat place especially sitting outside. The food was delicious.

Atmosphere: 5

Food: 5

Service: 4

Loved everything about it. Food was superb I will be back in Oct for more

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Smokehouse Pizza

Definitely one of the finest pizza places in Boise. Yum, Yum!

Food: 5

Service: 5

Smokey Mountain pizza has yet to disappoint. Between the peanut Thai rolls and the salads, pizzas, and all their other options it's hard to miss! My family and I have been going for here for awhile and they have a couple locations around Boise. It's always a good time!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Southwestern Spring Rolls, French Dip Sandwich, Teriyaki Chicken Fettuccine, The Smokehouse Pizza

Had a rough experience with a surprise birthday reservation. Single server for the entire restaurant, and the manager refused to acknowledge the reservation until we pushed the issue and they "found" it. I understand that emotion can run high when staffing is short, but that is on the company as a whole to provide staff. Unfortunately experience.

As for service afterwards, the server did a great job for the situation, however this is what we as customers experienced. 3 hours to complete service with only 5 tables besides ours to serve. Not enough customers to justify the wait time. No basics, and I had to help remind them to provide silverware and menus. Server forgot salads, brought the wrong dish, forgot beers, and took 30 plus minutes just to receive drinks.

Can't fault the server completely as she was alone, but I can fault management and the company for creating the situation. We expect better than this.

Atmosphere: 2

Food: 3

Service: 1

I have always loved the baked spaghetti and again it was great!
My husband felt like the fettuccine Alfredo had too much garlic oil.
The garlic bread was excellent!!

Atmosphere: 5

Food: 4

Service: 5

The pizza is always delicious here. We had the Mediterranean and added sausage. We also had the garlic parmesean fries, Yum! There is limited alcohol selection. Surprisingly, the blended mango margarita was delicious. The service was a bit slow. Howe wr the set wr was very friendly.

Atmosphere: 4

Food: 5

Service: 3

I love Smoky but they hurt me today ): My friends and I arrived at 7:00 PM, ordered drinks, and by 8:25 PM, our food order was still not taken. So unfortunate, I was really looking forward to the food; my friends and I got up and left because it took so long. Wasn’t the waitresses fault, she was sweet.

Atmosphere: 1

Food: 1

Service: 1

Waited over an hour without our food order taken. Very disappointed.

Atmosphere: 1

Food: 1

Service: 1

Excellent food, excellent atmosphere, and beyond amazing service. Definitely a new favorite. 10/10

Atmosphere: 5

Food: 5

Service: 5