Wake up kids and check the mobile orders. After waiting 20 minutes I had to ask about my order because I thought something must be wrong. The kids working didn't check the mobile orders. They must not have liked me bringing this to their attention so they had me wait another 10 minutes for my order.... very disappointing ?
Atmosphere: 1
Food: 1
Service: 1
Nicole Wilks
So bummed. So so bummed. The last three mobile orders I've had here were such a mess. Once I ordered a non-coffee drink for my young kids, but got coffee drinks. Didn't realize until we got home. Drove back to get the right drinks and not even an apology. The second time, I waited soooo long for our drinks after our pastries came out and it wasn't until I asked about our two drinks that I finally got them. Tried again a couple days ago and we waited 35 minutes for our drinks!!! When I asked about it, I practically got yelled out. When I sat back down, another customer even asked, "Oh no, did she just yell at you for asking about your drinks?" I watched so many people arrive & leave with their drinks before we ever got ours. Maybe it's an app issue & I feel bad for the chaos it's added to the employees lives. I know we're all just doing the best we can. But I won't be back to this location, it's much too stressful.
Jaredin Pon
They make steamers for kids here. Be aware that the only sugar-free they carry is vanilla, and if you indicate it is for your child, they don't reduce the heat unless you explicitly ask, which seems fair. Overall, it was a good experience, though there are no boosters or high chairs.
Atmosphere: 4
Food: 4
Service: 4
Lori Griffel
I ordered a grande iced chai, light ice, and it was a full to the brim with ice. The actual liquid was gone in about 10 swallows. Do better! Don’t charge $6+ for what is essentially a cup of ice.
Atmosphere: 1
Food: 1
Service: 4
Jeff Scaggs
It's just calm, and I can read as I should without distraction.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Drip Coffee
T S
Was told I can't put ice in my drink. Oh ok.
Atmosphere: 2
Food: 1
Service: 1
Farmer R.
I love Starbucks. No matter where I go, I will always find the drink I'm familiar with. The stores are always clean and staff is friendly.
Bob Wags
These are a great bunch of people who work here.
Atmosphere: 5
Food: 5
Service: 5
Katie Keller
The guy at the window was rude & had a bad attitude. Not like your typical Starbucks
Atmosphere: 5
Food: 5
Service: 1
Jamie
Slow service and waited for 10 minutes before they told me they were out of scones.
The staff was amazing and made our party laugh. Drive through was quick and drinks and food were amazing. This is what great customer service looks like! Definitely coming back again.
Atmosphere: 5
Food: 5
Service: 5
Momin Khan
Clean store, friendly and professional staff. Speedy prompt service. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
Kirsten Aura
Staff is great here and always make my drink right
PAULA JENSEN
Love this place. Best coffee in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Drip Coffee, Cheese Danish
Elisabeth (austinhilltop)
I love my neighborhood Starbucks. The staff here are so kind and attentive and always working hard. It sounds cliche, but one time the person making my mobile order truly turned my day around just through her cheerfulness.I really wish them all the best and hope they hear my good feedback. Keep up the good work guys!
Wake up kids and check the mobile orders. After waiting 20 minutes I had to ask about my order because I thought something must be wrong. The kids working didn't check the mobile orders. They must not have liked me bringing this to their attention so they had me wait another 10 minutes for my order.... very disappointing ?
Atmosphere: 1
Food: 1
Service: 1
So bummed. So so bummed. The last three mobile orders I've had here were such a mess. Once I ordered a non-coffee drink for my young kids, but got coffee drinks. Didn't realize until we got home. Drove back to get the right drinks and not even an apology. The second time, I waited soooo long for our drinks after our pastries came out and it wasn't until I asked about our two drinks that I finally got them. Tried again a couple days ago and we waited 35 minutes for our drinks!!! When I asked about it, I practically got yelled out. When I sat back down, another customer even asked, "Oh no, did she just yell at you for asking about your drinks?" I watched so many people arrive & leave with their drinks before we ever got ours. Maybe it's an app issue & I feel bad for the chaos it's added to the employees lives. I know we're all just doing the best we can. But I won't be back to this location, it's much too stressful.
They make steamers for kids here. Be aware that the only sugar-free they carry is vanilla, and if you indicate it is for your child, they don't reduce the heat unless you explicitly ask, which seems fair. Overall, it was a good experience, though there are no boosters or high chairs.
Atmosphere: 4
Food: 4
Service: 4
I ordered a grande iced chai, light ice, and it was a full to the brim with ice. The actual liquid was gone in about 10 swallows. Do better! Don’t charge $6+ for what is essentially a cup of ice.
Atmosphere: 1
Food: 1
Service: 4
It's just calm, and I can read as I should without distraction.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Drip Coffee
Was told I can't put ice in my drink. Oh ok.
Atmosphere: 2
Food: 1
Service: 1
I love Starbucks. No matter where I go, I will always find the drink I'm familiar with. The stores are always clean and staff is friendly.
These are a great bunch of people who work here.
Atmosphere: 5
Food: 5
Service: 5
The guy at the window was rude & had a bad attitude. Not like your typical Starbucks
Atmosphere: 5
Food: 5
Service: 1
Slow service and waited for 10 minutes before they told me they were out of scones.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
The staff was amazing and made our party laugh. Drive through was quick and drinks and food were amazing. This is what great customer service looks like! Definitely coming back again.
Atmosphere: 5
Food: 5
Service: 5
Clean store, friendly and professional staff. Speedy prompt service. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
Staff is great here and always make my drink right
Love this place. Best coffee in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Drip Coffee, Cheese Danish
I love my neighborhood Starbucks. The staff here are so kind and attentive and always working hard. It sounds cliche, but one time the person making my mobile order truly turned my day around just through her cheerfulness.I really wish them all the best and hope they hear my good feedback. Keep up the good work guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Blonde Espresso Roast