Starbucks

Name: Starbucks
Address: Towne Plaza, 8077 W Franklin Rd, Boise, Idaho, 83709, US
Telephone: (208) 322-3938
Price range: $
Rating: 3.1

$ • Coffee Shops

Hours:
Towne Plaza, 8077 W Franklin Rd, Boise
(208) 322-3938

Menu Order Online

About Starbucks

Starbucks is a popular coffee shop that offers excellent customer service, making it a great spot for a morning or afternoon pick-me-up. The drive-thru is convenient and usually quick, while the inside of the store is reported to be pleasant. The staff are friendly and go out of their way to ensure your day is going great, with drinks that are made to perfection. They offer kid-friendly options such as cake pops. Customers have praised the consistent quality of drinks like the brown sugar oatmilk with pumpkin cold foam, which is often described as the best they've ever had. The drive-thru setup is appreciated for its uniqueness, and staff members are noted for their kindness and friendly chit-chat while waiting for orders.

However, some customers find the coffee quality lacking and prefer non-caffeinated drinks like chai tea or hot chocolate, although some mention that the whipped cream can taste chemical-like. The non-caffeinated iced drinks are described as overly syrupy, and there is criticism about the taste of frozen ingredients, with suggestions for smoothies made with natural ingredients and ice only. Food options such as breakfast sandwiches are considered bland by some, with only the croissant and bacon gouda being semi-good, while others find the wraps too high in carbs and boring. The lower carb food is hit or miss, and some items like hard boiled eggs and bacon egg bites are not well-liked due to taste issues.

Despite these concerns, the overall service remains excellent, with staff trying to be fast and friendly consistently. There is a desire for more sugar-free and caffeine-free options, along with healthier ingredients, as some items like whipped cream, eggs, and bacon bites are criticized for their quality. While American locations may fall short in health and quality standards, customers note that Starbucks in Europe and the UK tend to be better. Overall, Starbucks continues to be a reliable choice for a delicious drink, but improvements in menu options and ingredient quality could enhance the experience.