They don't take care of their customersat the front desk in fact they completely ignore you and don't take your order they want you to use the kiosk but I couldn't figure out how to use it so I has to go through the drive through to even make a order after spending 10 minutes inside they suck this was the overland location by Cole road
Atmosphere: 1
Food: 3
Service: 1
Sarah Hatley
Drive through was backed up so we went in. No dine in eaters but lots of people standing around. Places our order and started talking to a guy in the lobby who said he had been there for over half an hour and couldn't get anyone to respond to the lobby. They were ALL WAITING for food they ordered at the kiosk. After another 20 minutes I was able to flag someone down who told us the drive through takes priority over dine in customers. They hadn't even started a single dine in order because it was dinner time and the drive thru was nonstop. Finally just got my money refunded. BADLY MANAGED AND NEGLIGENT STAFF. WORST TACO BELL EVER. ZERO STARS.
Tracy Tesar
The staff is always awesome during the breakfast rush
Atmosphere: 5
Food: 5
Service: 5
Danny Montgomery
I couldn't believe how messy this place was. The tables were messy, the floors and the bathrooms even worse. I love Taco Bell and my family and myself eat from there often. We ordered a pretty big meal but when they get the order it's pretty plain to see soft tacos compares to hard shell tacos.
Atmosphere: 3
Food: 4
Service: 1
Kathleen Banks
I ordered through the online app to pick up at the drive thru because I have a broken knee. After a 20 minute wait in my car I was told to go into the lobby to pick it up. Collin, the manager, told me I had to go through the lobby even though I specified in the app I would pick up at drive tru. I injured my broken knee going into the lobby. When I finally got my order it was incomplete and had no eating utensil, mild hot sauce, napkin and no receipt. Collin had the gall to tell me I was being rude when I asked why. His response was unciviled. I recommend staying away from this Taco Bell.
Service: 1
Gregory Sheppard
Not bad, I sometimes go there, I like the one I forgot what's called it's nachos with fries something it's really good.
Atmosphere: 2
Food: 3
Service: 3
Samantha Blakley
I don’t like to leave reviews but I was very disappointed with my food. I went through the drive thru and was met by kind workers. However when I got my order the crunch wrap was soggy and falling apart, and my kiddos drinks were half full. I expect my food to be what is advertised, mabe not that glamorous but at least fresh and properly made.
Atmosphere: 2
Food: 1
Service: 3
Craig Litt
A dollar forty to change cinnamon twists to chips and cheese? Ok. Was that chosen by picking a number at random? It obviously doesn't correspond to what things cost on earth. Also no diet soda options except Pepsi 🤢
Christian Bell
Absolutely just stay away from this Taco Bell and just take the drive to the one off of Eagle Road
Alex working the drive thru this evening gave us exceptional service! 👏 He is the type of person I would love to have working for my business! Outstanding young man!
Atmosphere: 5
Food: 5
Service: 5
Jenniifer Ansay
As an Uber delivery a driver the specific Taco Bell always has our orders ready quick and accurately!
Atmosphere: 5
Food: 5
Service: 4
Ben H
I want to give zero if I could, Horrible service. None of staff wants to help when you walk in the front.
Atmosphere: 1
Food: 1
Service: 1
Payne Annala
Understaffed, and very clearly do not value pick ups, you will wait till everyone else has there food either way so don’t order.
Atmosphere: 1
Service: 1
Bernie
So I rolled up and went in and it was a high energy friendly vibe from the get,so I went back a second night in a row.
They don't take care of their customersat the front desk in fact they completely ignore you and don't take your order they want you to use the kiosk but I couldn't figure out how to use it so I has to go through the drive through to even make a order after spending 10 minutes inside they suck this was the overland location by Cole road
Atmosphere: 1
Food: 3
Service: 1
Drive through was backed up so we went in. No dine in eaters but lots of people standing around. Places our order and started talking to a guy in the lobby who said he had been there for over half an hour and couldn't get anyone to respond to the lobby. They were ALL WAITING for food they ordered at the kiosk. After another 20 minutes I was able to flag someone down who told us the drive through takes priority over dine in customers. They hadn't even started a single dine in order because it was dinner time and the drive thru was nonstop. Finally just got my money refunded. BADLY MANAGED AND NEGLIGENT STAFF. WORST TACO BELL EVER. ZERO STARS.
The staff is always awesome during the breakfast rush
Atmosphere: 5
Food: 5
Service: 5
I couldn't believe how messy this place was. The tables were messy, the floors and the bathrooms even worse. I love Taco Bell and my family and myself eat from there often. We ordered a pretty big meal but when they get the order it's pretty plain to see soft tacos compares to hard shell tacos.
Atmosphere: 3
Food: 4
Service: 1
I ordered through the online app to pick up at the drive thru because I have a broken knee. After a 20 minute wait in my car I was told to go into the lobby to pick it up. Collin, the manager, told me I had to go through the lobby even though I specified in the app I would pick up at drive tru. I injured my broken knee going into the lobby. When I finally got my order it was incomplete and had no eating utensil, mild hot sauce, napkin and no receipt. Collin had the gall to tell me I was being rude when I asked why. His response was unciviled. I recommend staying away from this Taco Bell.
Service: 1
Not bad, I sometimes go there, I like the one I forgot what's called it's nachos with fries something it's really good.
Atmosphere: 2
Food: 3
Service: 3
I don’t like to leave reviews but I was very disappointed with my food. I went through the drive thru and was met by kind workers. However when I got my order the crunch wrap was soggy and falling apart, and my kiddos drinks were half full. I expect my food to be what is advertised, mabe not that glamorous but at least fresh and properly made.
Atmosphere: 2
Food: 1
Service: 3
A dollar forty to change cinnamon twists to chips and cheese? Ok. Was that chosen by picking a number at random? It obviously doesn't correspond to what things cost on earth. Also no diet soda options except Pepsi 🤢
Absolutely just stay away from this Taco Bell and just take the drive to the one off of Eagle Road
Atmosphere: 1
Food: 1
Service: 1
Collin M the cashier great service 👏 👍
Atmosphere: 5
Service: 5
Restaurantji Recommends
Alex working the drive thru this evening gave us exceptional service! 👏 He is the type of person I would love to have working for my business! Outstanding young man!
Atmosphere: 5
Food: 5
Service: 5
As an Uber delivery a driver the specific Taco Bell always has our orders ready quick and accurately!
Atmosphere: 5
Food: 5
Service: 4
I want to give zero if I could, Horrible service. None of staff wants to help when you walk in the front.
Atmosphere: 1
Food: 1
Service: 1
Understaffed, and very clearly do not value pick ups, you will wait till everyone else has there food either way so don’t order.
Atmosphere: 1
Service: 1
So I rolled up and went in and it was a high energy friendly vibe from the get,so I went back a second night in a row.
Atmosphere: 5
Food: 5
Service: 5
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