Really slow at lunch time even when ordering ahead. Everyone was working hard tho.
Holland Holsman
Teens that really don't care and make food poorly. Waited 25 minutes for a burrito that was loose and fell apart immediately. Do not go to this location
Kyla Motley
If i could give this location zero stars i would. The absolute worst customer service i have ever experienced.
Emily Gash
Moldy ice machine and horribly understaffed. Smoothie always tastes off and watered-down. I would highly NOT recommend this place and I’ve lived in the area for decades.
Jacqueline Elvira
I had a very disappointing experience. I drove to the drive-thru and waited for about 5 minutes without anyone acknowledging me. Eventually, I said “hello”, and someone responded that they would be with me shortly. I waited another three minutes before placing my order for the Thai Salad. To my surprise, the employee then informed me that they were out of chicken. I paid full price for a salad without any protein.
After waiting another five minutes, I finally received my salad, but I was very disappointed again. The portion was minimal, and I felt that I paid full price for a bowl that was hardly filled.
Because of this experience, I will never go back.
Jasmine Marquez
This location is the SLOWEST location ever, never fails every time. Only 1 car ahead of me. Can’t even multitask, take orders and do window. Same issue EVERY TIME..NEVER AGAIN!!!
Larry Johnson
They are never in a hurry to take your order. They have poor communication.last time we went there we waited 45 minutes and only 2 cars in line. No discount offered complete waste of time.
shannon strozzi
Didn’t even get to order anything. This location states it closes at 9pm. I showed up at 7:30pm and was told the ovens were broke, so I ordered a smoothie and they couldn’t make that either? I’m not sure why a location would stay open if they simply can’t serve anyone anyways, also waited in the drive thru for about 5 mins before they even told me they couldn’t serve me.
Jori Campbell
We have been wanting to try this place for a while and today was the day. We got one smoothie and two açai bowls. They were not fresh, loaded with a ton of honey, tasted more like a sorbet. The granola was hard and thick. It was loaded with sugar. I only forced it down because it was almost $11 for a small bowl that seemed from the freezer and not made fresh. We paid $30 for 2 bowls and one smoothie, very pricey. My husband didn’t even finish his smoothie. We will for sure not be back. If you’re looking for fresh this is not the place to get a fresh açaí bowl.
Food: 1
Service: 2
Spencer
This is my quick go to for food and smoothie! It’s always fast and good. Always makes me feel good too.
Kyle Had amazing customer service and was quick with the food and had great recommendations he knows what he is doing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Quesadilla
Michael Simon
Well this morning is my first time going to this location or any location in Idaho. I used to go when I lived in Las Vegas...8 years ago! I got a T-Mobile coupon and went here. Pulled up to the window and sat for about five minutes making a decision and loading the app. Up. The lady who refused to give her name told me the coupon couldn't be used unless it was Tuesday. I tried to explain asked for a manager she said she was the manager etc. 3 minutes go by and she finally asks for a code and I try to give it to her by the number but she wanted to scan so I pull up to the window. She makes us wait for about five more minutes before scanning the code and says we still owe money because she can only accept one code. When she returned with the drink I asked her name again she said have a nice day and refused to answer us again. For her to be the manager she had no idea how to handle her first customers of the day or a coupon. Won’t be going back
Atmosphere: 1
Food: 5
Service: 1
Ashley Walker
Really need to work on speed. I often will wait 15-30 yes THIRTY minutes to get a single smoothie from the drive thru. It’s never because you all are too busy unless you are taking WAY too many online orders. Tonight, there were 4 cars in front of me and I waited to order for 15 minutes and another 15 minutes at the window to get my smoothie. That’s ridiculous. I’m a patient person but 30 minutes for a smoothie is WILD
Atmosphere: 5
Food: 4
Service: 1
Mike T
Super disappointed because this is one of my favorite restaurants. For a long time they were constantly messing up then they got a new manager and things were getting better for a while. I think they need better managers on the night crew. My last three orders have been messed up I order a chipotle, chicken Cluff flatbread with extra chicken and extra bacon. I never get extra bacon and I always get normal chicken. My other chipotle chicken club flatbread had a 5 inch long piece of melted plastic in it which is disgusting. I ordered a turkey bacon ranch sandwich and I specifically said don’t put ranch on it. I heard the guy taking my order. Tell the other one hey don’t put ranch on it. Put it on the side once I got home I found that of course there was ranch on it and the sandwich was disgusting. my wife was unable to eat it because it was so gross. The only people who had their order right is my two kids meals. It’s a shame because tropical smoothie isn’t exactly cheap but if the food is made right, it taste wonderful but once again, the order was messed up.
Atmosphere: 3
Food: 1
Service: 5
Ryan McNallen
Friendly staff, food seems to be consistent across all the locations. I like this place.
Green Island detox with a scoop of pea protein powder!!
Really slow at lunch time even when ordering ahead. Everyone was working hard tho.
Teens that really don't care and make food poorly. Waited 25 minutes for a burrito that was loose and fell apart immediately. Do not go to this location
If i could give this location zero stars i would. The absolute worst customer service i have ever experienced.
Moldy ice machine and horribly understaffed. Smoothie always tastes off and watered-down. I would highly NOT recommend this place and I’ve lived in the area for decades.
I had a very disappointing experience. I drove to the drive-thru and waited for about 5 minutes without anyone acknowledging me. Eventually, I said “hello”, and someone responded that they would be with me shortly.
I waited another three minutes before placing my order for the Thai Salad.
To my surprise, the employee then informed me that they were out of chicken.
I paid full price for a salad without any protein.
After waiting another five minutes, I finally received my salad, but I was very disappointed again. The portion was minimal, and I felt that I paid full price for a bowl that was hardly filled.
Because of this experience, I will never go back.
This location is the SLOWEST location ever, never fails every time. Only 1 car ahead of me. Can’t even multitask, take orders and do window. Same issue EVERY TIME..NEVER AGAIN!!!
They are never in a hurry to take your order. They have poor communication.last time we went there we waited 45 minutes and only 2 cars in line. No discount offered complete waste of time.
Didn’t even get to order anything. This location states it closes at 9pm. I showed up at 7:30pm and was told the ovens were broke, so I ordered a smoothie and they couldn’t make that either? I’m not sure why a location would stay open if they simply can’t serve anyone anyways, also waited in the drive thru for about 5 mins before they even told me they couldn’t serve me.
We have been wanting to try this place for a while and today was the day. We got one smoothie and two açai bowls. They were not fresh, loaded with a ton of honey, tasted more like a sorbet. The granola was hard and thick. It was loaded with sugar. I only forced it down because it was almost $11 for a small bowl that seemed from the freezer and not made fresh. We paid $30 for 2 bowls and one smoothie, very pricey. My husband didn’t even finish his smoothie. We will for sure not be back. If you’re looking for fresh this is not the place to get a fresh açaí bowl.
Food: 1
Service: 2
This is my quick go to for food and smoothie! It’s always fast and good. Always makes me feel good too.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Kyle Had amazing customer service and was quick with the food and had great recommendations he knows what he is doing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Quesadilla
Well this morning is my first time going to this location or any location in Idaho. I used to go when I lived in Las Vegas...8 years ago! I got a T-Mobile coupon and went here. Pulled up to the window and sat for about five minutes making a decision and loading the app. Up. The lady who refused to give her name told me the coupon couldn't be used unless it was Tuesday. I tried to explain asked for a manager she said she was the manager etc. 3 minutes go by and she finally asks for a code and I try to give it to her by the number but she wanted to scan so I pull up to the window. She makes us wait for about five more minutes before scanning the code and says we still owe money because she can only accept one code. When she returned with the drink I asked her name again she said have a nice day and refused to answer us again. For her to be the manager she had no idea how to handle her first customers of the day or a coupon. Won’t be going back
Atmosphere: 1
Food: 5
Service: 1
Really need to work on speed. I often will wait 15-30 yes THIRTY minutes to get a single smoothie from the drive thru. It’s never because you all are too busy unless you are taking WAY too many online orders. Tonight, there were 4 cars in front of me and I waited to order for 15 minutes and another 15 minutes at the window to get my smoothie. That’s ridiculous. I’m a patient person but 30 minutes for a smoothie is WILD
Atmosphere: 5
Food: 4
Service: 1
Super disappointed because this is one of my favorite restaurants. For a long time they were constantly messing up then they got a new manager and things were getting better for a while. I think they need better managers on the night crew. My last three orders have been messed up I order a chipotle, chicken Cluff flatbread with extra chicken and extra bacon. I never get extra bacon and I always get normal chicken. My other chipotle chicken club flatbread had a 5 inch long piece of melted plastic in it which is disgusting. I ordered a turkey bacon ranch sandwich and I specifically said don’t put ranch on it. I heard the guy taking my order. Tell the other one hey don’t put ranch on it. Put it on the side once I got home I found that of course there was ranch on it and the sandwich was disgusting. my wife was unable to eat it because it was so gross. The only people who had their order right is my two kids meals. It’s a shame because tropical smoothie isn’t exactly cheap but if the food is made right, it taste wonderful but once again, the order was messed up.
Atmosphere: 3
Food: 1
Service: 5
Friendly staff, food seems to be consistent across all the locations. I like this place.
Green Island detox with a scoop of pea protein powder!!
Atmosphere: 5
Food: 5
Service: 5
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