I go almost every week and get their açaí bowl because I was happy with how they made it. Today I ordered 2 of them online and I came home with this. Only 1 spoon was given to me for 2 orders. They barely gave me granola, Barely put honey and açaí in there. There were rotten blueberries in both bowls. Would you pay $22 for this? . Not going back again.
Atmosphere: 1
Food: 1
Service: 1
Grace Turpin
It is a bit expensive for what you get, but the food is a great quality and service is fantastic.
Atmosphere: 5
Food: 5
Service: 5
William Taplin
The line took an unnecessary amount of time, considering how small the orders in front of me were. Employees seemed like they did not want to be there.
Laura Ford
drive through and service sucks at this location. we have been through the drive through twice now and have been told to order then when we order there is no further communication. then when we’ve gone up to the window the staff have an attitude and tell us we were supposed to order at the box even though we had been sitting there for 10 minutes with no replies to us saying “hello” and nobody in front of us . overall strange experience z
Atmosphere: 1
Food: 5
Service: 1
Love Love
Considering I usually order from this place upwards of four times a week, I will absolutely not be doing so any longer. There was a small black HAIR in my chicken in the chicken and cheese quesadilla. And when (as usual) I ordered an extra sauce cup on the side, this time they smeared it allllll over inside of the entire quesadilla making it super drippy messy and barely edible. Also as of about the last three times I've ordered, they stopped giving me a straw along with my smoothie? Super annoying, super inconvenient every time I order from this location now.
Atmosphere: 3
Food: 1
Service: 1
Kaycie Drayer
It was my first time at tropical smoothie cafe and I gotta say it was very wonderful experience! We have worker there named Lily and she was very helpful and polite. A highly recommend this place because of her amazing customer service.
Atmosphere: 5
Food: 5
Service: 5
Ella
Every time I come to this particular location they are so extremely slow. It doesn't seem to matter if there are people in front of me in line or not. Nor does it matter how many smoothies I get. I always wait at least 20 min just for my smoothie. The smoothies themselves are good. But this specific location is lacking in speed. Unlike the others.
Atmosphere: 2
Food: 4
Service: 2
esther leclaire
Quesadilla, scrumptious. Açaí bowl, not so much! Frozen. Too many goji berries. Honey was overpowering. Mango not half bad! Pineapple was aight.
Atmosphere: 4
Food: 3
Service: 5
Janice Elliott
Every time I come in on a weekend day its absolutely impossible to even get greeted let alone my order taken. Employees are snotty and too busy talking amongst themselves
Atmosphere: 1
Food: 5
Service: 1
Mar Housley
tasty....not really diabetic friendly...but, they worked with me.
9/10 Loved my pb crunch acia bowl, i do wish they had chocolate whey pb chocolate crunch would be delish! Anyways, DO NOT GET THE SWEET POTATOES! My mouth is scarred with the taste of old dusty sweet potatos. It truly was an awful taste :( I’m sorry to leave a back review but It was awful
9/12 Update: Sadly I gave you guys another chance and this is what we got. This is like more than 1/2 I got the first time. I truly feel jipped. I paid the same and got barely anything. :( As a comparison this is what my husband got which is a great proportion
Atmosphere: 1
Food: 1
Service: 5
Makenna Oksman
Arrived at the drive thru and nobody responded for multiple minutes. Then decided to go inside to get service. Was told the lobby was closed and to order at the drive thru. Returned to the drive thru, ordered 2 smoothies and a banana pb flat bread, and then proceeded to sit for 10 minutes at the window without any human interaction. We finally received our food and paid. Overall a very frustrating experience.
Atmosphere: 1
Food: 4
Service: 1
Tabitha Morgan
Amazing smoothies
Atmosphere: 5
Food: 5
Service: 5
Tori Kozak
The staff are fantastic and very professional. Smoothies are amazing every time! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Aaron Berndt
First and last time. Service was good. Went because Jamba Juice was closed. Got 4 of the sunrise sunset because it was it was the fan fav. Crazy that you can’t get kid sizes unless you order 3 very specific flavors. It was like $33 and they taste like water mixed with old Tropicana orange juices, or maybe like the cheapest orange juice you ever tasted. My kid wouldn’t even drink it because it was so bad. Insane. Couldn’t wait again in the drive through to get something else because it takes 20 minutes. No idea how this place is in business to be honest.
I go almost every week and get their açaí bowl because I was happy with how they made it. Today I ordered 2 of them online and I came home with this. Only 1 spoon was given to me for 2 orders. They barely gave me granola, Barely put honey and açaí in there. There were rotten blueberries in both bowls. Would you pay $22 for this? . Not going back again.
Atmosphere: 1
Food: 1
Service: 1
It is a bit expensive for what you get, but the food is a great quality and service is fantastic.
Atmosphere: 5
Food: 5
Service: 5
The line took an unnecessary amount of time, considering how small the orders in front of me were. Employees seemed like they did not want to be there.
drive through and service sucks at this location. we have been through the drive through twice now and have been told to order then when we order there is no further communication. then when we’ve gone up to the window the staff have an attitude and tell us we were supposed to order at the box even though we had been sitting there for 10 minutes with no replies to us saying “hello” and nobody in front of us . overall strange experience z
Atmosphere: 1
Food: 5
Service: 1
Considering I usually order from this place upwards of four times a week, I will absolutely not be doing so any longer. There was a small black HAIR in my chicken in the chicken and cheese quesadilla. And when (as usual) I ordered an extra sauce cup on the side, this time they smeared it allllll over inside of the entire quesadilla making it super drippy messy and barely edible. Also as of about the last three times I've ordered, they stopped giving me a straw along with my smoothie? Super annoying, super inconvenient every time I order from this location now.
Atmosphere: 3
Food: 1
Service: 1
It was my first time at tropical smoothie cafe and I gotta say it was very wonderful experience! We have worker there named Lily and she was very helpful and polite. A highly recommend this place because of her amazing customer service.
Atmosphere: 5
Food: 5
Service: 5
Every time I come to this particular location they are so extremely slow. It doesn't seem to matter if there are people in front of me in line or not. Nor does it matter how many smoothies I get. I always wait at least 20 min just for my smoothie. The smoothies themselves are good. But this specific location is lacking in speed. Unlike the others.
Atmosphere: 2
Food: 4
Service: 2
Quesadilla, scrumptious. Açaí bowl, not so much! Frozen. Too many goji berries. Honey was overpowering. Mango not half bad! Pineapple was aight.
Atmosphere: 4
Food: 3
Service: 5
Every time I come in on a weekend day its absolutely impossible to even get greeted let alone my order taken. Employees are snotty and too busy talking amongst themselves
Atmosphere: 1
Food: 5
Service: 1
tasty....not really diabetic friendly...but, they worked with me.
Restaurantji Recommends
9/10 Loved my pb crunch acia bowl, i do wish they had chocolate whey pb chocolate crunch would be delish! Anyways, DO NOT GET THE SWEET POTATOES! My mouth is scarred with the taste of old dusty sweet potatos. It truly was an awful taste :( I’m sorry to leave a back review but It was awful
9/12 Update:
Sadly I gave you guys another chance and this is what we got. This is like more than 1/2 I got the first time. I truly feel jipped. I paid the same and got barely anything. :(
As a comparison this is what my husband got which is a great proportion
Atmosphere: 1
Food: 1
Service: 5
Arrived at the drive thru and nobody responded for multiple minutes. Then decided to go inside to get service. Was told the lobby was closed and to order at the drive thru. Returned to the drive thru, ordered 2 smoothies and a banana pb flat bread, and then proceeded to sit for 10 minutes at the window without any human interaction. We finally received our food and paid. Overall a very frustrating experience.
Atmosphere: 1
Food: 4
Service: 1
Amazing smoothies
Atmosphere: 5
Food: 5
Service: 5
The staff are fantastic and very professional. Smoothies are amazing every time! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
First and last time. Service was good. Went because Jamba Juice was closed. Got 4 of the sunrise sunset because it was it was the fan fav. Crazy that you can’t get kid sizes unless you order 3 very specific flavors. It was like $33 and they taste like water mixed with old Tropicana orange juices, or maybe like the cheapest orange juice you ever tasted. My kid wouldn’t even drink it because it was so bad. Insane. Couldn’t wait again in the drive through to get something else because it takes 20 minutes. No idea how this place is in business to be honest.
Service: 4
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