Was craving something different so went for ice cream instead of a burger. Absolutely ? percent a delicious treat. The price was very fair to the amount of ice cream I got. Very satisfying. Will definitely go again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Tahoe Blondie
This is a special shout out to Chris!! My daughter and I took my granddaughters for unicorn ? ice cream at the CDA Baskin Robbins today. Chris was the only one working and the line was literally out the door. He treated everyone with kindness and compassion. He smiled the entire time, not once complaining and was so gracious to every single person. This young man is a true example of excellent customer service. Well done Chris.
Atmosphere: 5
Food: 5
Service: 5
Travis
Standing in line waiting to order and was skipped by to the customer behind me asking them what they wanted. Total B.S. will not go back poor customer service and care. Roger's burgers and shakes all the way very
Service: 1
Sarah Weinman
Chris is an absolute gem!! We sat and ate our ice cream and observed him interact with every single customer asking how their day was. He created a warm and inviting atmosphere with such a positive attitude! Get this kid a raise!!!
Atmosphere: 5
Food: 5
Service: 5
Jody Mcmillen
This place has zero customer service!!! When we walked in and the 1st thing we hear was the girls arguing over who was going to help the customers and who was going to do the door dash orders made it very clear neither wanted to help. When we ordered our food the girl with the very short, ear length hair almost questioned me on my choice and seemed disgusted that I had asked for frosting on top. She literally put a dot of icing on and when I asked for more her attitude was evident. I honestly dont thinj she even added anymore and had she not slammed it back on the counter I would have questioned her. She made it extremely clear she was annoyed and truly didn't want to be there. She clearly needs more training in customer service. Very disappointed!
Atmosphere: 1
Food: 3
Service: 1
Christina Dodge
If I could put a 0 I would. We ordered mangodona and the gal made it absolutely disgusting we could not even drink it after a sip and letting the cashier no it was not drinkable she immediately said we still would get charged full price. Not even an offer for something new or remove it from bill just wanted me to payfull price. Terrible service from Kelly the MANAGER and my first time going to ice cream in years with my children. Such a disappointment not recommended tons of ice cream shops in the area that give better service and serve great ice cream
Atmosphere: 1
Food: 1
Service: 1
Patty M.
I had my husband's birthday cake made and they did a wonderful job. The cake was beautiful and tasted great. I would go back for any future birthday cakes. Great job and thank you
Meredith May-Buchanan
My son and I went recently and had a great experience! Staff was friendly and efficient, ice cream was good as always. I see reviews in the past year or so are all over the place, and I have to say a good part of that may be due to the staffing crisis and the economic downturn. People are working jobs they may not have experience in and it's a big learning curve for more people than it has been historically, so there are fewer experienced staff to train and mentor new staff. I think customers should take this into consideration and rate service based on what's normal at the time, and be thankful you're still getting service and be nice even when it isn't perfect. People learn, as evidenced by the fact that the service we got recently was great. I'm happy local businesses are doing what they can to stay open so that, when I want an ice cream or whatever, these things are still available.
Alyssa White
Amazing ice cream (duh!) and these cakes the owners makes are STUNNING I'm actually in shock by how beautiful and perfect they are
Janna Murphy
The service here is always great, their ice-cream is delicious! Seasonal favorite, Beach Day, you need to try this one!!
Ice cream was great and the service was great thanks
Dannie J.
The ice cream is so good and the workers are so Nice Got two different flavors watermelon and the cotton candy Yum
Highway Rider
Always friendly people behind the counter.Best place to get birthday cakes.
Suz
We came here on a Saturday at 8:30 pm and they were closed. They advertise that they close at 10 pm. Please update your store hours or put on the door that you’re closing up early. I didn’t see a sign that they updated their summer hours.
David K
Baskin-Robbins ice cream! Yes it's a bit pricey but it's not only good it's actually ice cream and not 'frozen dairy desert'. Frozen dairy what? Go read the label on that tub of frozen stuff in your freezer. There's a good chance it's not actually ice cream. Anyhow this store had 3 very nice young women working. They took care of my order with ease. Had the new limited edition Spicy 'n Spooky ghost pepper and its excellent! 31 flavors really did a great job with this one. Go get you some!
Was craving something different so went for ice cream instead of a burger. Absolutely ? percent a delicious treat. The price was very fair to the amount of ice cream I got. Very satisfying. Will definitely go again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
This is a special shout out to Chris!! My daughter and I took my granddaughters for unicorn ? ice cream at the CDA Baskin Robbins today. Chris was the only one working and the line was literally out the door. He treated everyone with kindness and compassion. He smiled the entire time, not once complaining and was so gracious to every single person. This young man is a true example of excellent customer service. Well done Chris.
Atmosphere: 5
Food: 5
Service: 5
Standing in line waiting to order and was skipped by to the customer behind me asking them what they wanted. Total B.S. will not go back poor customer service and care. Roger's burgers and shakes all the way very
Service: 1
Chris is an absolute gem!! We sat and ate our ice cream and observed him interact with every single customer asking how their day was. He created a warm and inviting atmosphere with such a positive attitude! Get this kid a raise!!!
Atmosphere: 5
Food: 5
Service: 5
This place has zero customer service!!! When we walked in and the 1st thing we hear was the girls arguing over who was going to help the customers and who was going to do the door dash orders made it very clear neither wanted to help. When we ordered our food the girl with the very short, ear length hair almost questioned me on my choice and seemed disgusted that I had asked for frosting on top. She literally put a dot of icing on and when I asked for more her attitude was evident. I honestly dont thinj she even added anymore and had she not slammed it back on the counter I would have questioned her. She made it extremely clear she was annoyed and truly didn't want to be there. She clearly needs more training in customer service. Very disappointed!
Atmosphere: 1
Food: 3
Service: 1
If I could put a 0 I would. We ordered mangodona and the gal made it absolutely disgusting we could not even drink it after a sip and letting the cashier no it was not drinkable she immediately said we still would get charged full price. Not even an offer for something new or remove it from bill just wanted me to payfull price. Terrible service from Kelly the MANAGER and my first time going to ice cream in years with my children. Such a disappointment not recommended tons of ice cream shops in the area that give better service and serve great ice cream
Atmosphere: 1
Food: 1
Service: 1
I had my husband's birthday cake made and they did a wonderful job. The cake was beautiful and tasted great. I would go back for any future birthday cakes. Great job and thank you
My son and I went recently and had a great experience! Staff was friendly and efficient, ice cream was good as always. I see reviews in the past year or so are all over the place, and I have to say a good part of that may be due to the staffing crisis and the economic downturn. People are working jobs they may not have experience in and it's a big learning curve for more people than it has been historically, so there are fewer experienced staff to train and mentor new staff. I think customers should take this into consideration and rate service based on what's normal at the time, and be thankful you're still getting service and be nice even when it isn't perfect. People learn, as evidenced by the fact that the service we got recently was great. I'm happy local businesses are doing what they can to stay open so that, when I want an ice cream or whatever, these things are still available.
Amazing ice cream (duh!) and these cakes the owners makes are STUNNING I'm actually in shock by how beautiful and perfect they are
The service here is always great, their ice-cream is delicious! Seasonal favorite, Beach Day, you need to try this one!!
Restaurantji Recommends
Ice cream was great and the service was great thanks
The ice cream is so good and the workers are so Nice Got two different flavors watermelon and the cotton candy Yum
Always friendly people behind the counter.Best place to get birthday cakes.
We came here on a Saturday at 8:30 pm and they were closed. They advertise that they close at 10 pm. Please update your store hours or put on the door that you’re closing up early. I didn’t see a sign that they updated their summer hours.
Baskin-Robbins ice cream! Yes it's a bit pricey but it's not only good it's actually ice cream and not 'frozen dairy desert'. Frozen dairy what? Go read the label on that tub of frozen stuff in your freezer. There's a good chance it's not actually ice cream. Anyhow this store had 3 very nice young women working. They took care of my order with ease. Had the new limited edition Spicy 'n Spooky ghost pepper and its excellent! 31 flavors really did a great job with this one. Go get you some!