We’ve been going here for years but have been extremely disappointed by the poor service our last two visits. On our last visit, we were practically ignored by the three visible servers at the bar. We finally had to retrieve our own menu after waiting 15 minutes to be attended to. When food came we had no utensils and once again had to wave to one of the servers at the bar to get some. Food was mediocre and very expensive. We may come back for beers but won’t order food any more and if we have to wait while idle servers busy themselves at the bar doing literally nothing. Very disappointing as this used to be our favorite place to go on Sherman.
Atmosphere: 4
Food: 3
Service: 1
d Random
I tried the garlic fries and they're delicious.
Atmosphere: 5
Food: 3
Service: 4
Paul Betts
The staff was very friendly and helpful in helping us decide which beer/cider to drink. They offered samples and seemed genuinely happy to work here. The food was good and prices reasonable. More specifically, the fries were literally the best I have ever eaten, and I have sadly eaten a lot of fries in my life.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taphouse Burger, Fries, Pizza
Gail Batchelder
The service was marginal. Your wait staff needs to be more on the ball and wait n the guests not wait for guests to have to ask for service! Lots of room for improvement!!!
Jared Reichle
Embracing an offbeat bicycle theme, this spot combines two passions: great beer and wheel-y quirky decor. The beer selection is impressive, offering plenty options of diverse and delicious craft brews. The unique bicycle-themed ambiance adds an unexpected charm to the experience. If you're up for a pint in a delightfully unusual setting, then pedal no more. Not to be confused as a biker bar, but this truly lives up to the name.
Atmosphere: 4
Food: 5
Service: 4
Jaelin W.
Their food is great, their staff is sweet. The chef is so kind. Just a little overpriced.
Cooper Broggel
Couldn't even order dinner because of the absolutely obnoxious club hiphop that was being blasted. Asked them to turn it down, to which they said they were having a "Christmas party" .Nobody was in there
Atmosphere: 1
Food: 1
Service: 1
Brianne T.
Service is nice. Found out the burger patties come frozen. The fries taste gamey because they put the fries by the goat cheese. If you're sensitive to that game flavor (sheep, goat, etc.) you might wonder why the fries taste off. Well that's why. The burger made me sick. Halfway through eating i got a stomachache. Burger undercooked. So. Won't be returning for the food. Ever. Maybe a beer to watch the game and hang out with friends.
Steve Hersey
Kid-friendliness: Nice selection of items on kids menu.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Pizza
Katrina Dalton
I am not the person to be petty when it comes to places being busy and I usually understand it because it gets frustrating.. but it was my first time here.. the food wasn’t bad.. but the service.. there was only one table in there other then us when we showed up.. the waiter was getting rude with us and acted irritated with us.. when he was only worrried about the bar drinks. The waiter was not a people person what so ever.. the way he spoke to my mom was completely uncalled for.
Absolute WORST FOOD ! We ate here last night and it was the worst food, ridiculous salad. We swear the food was tainted as our stomachs are a mess. Horrible after taste. Do not eat here. The worst.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza, House Salad
viper1213000
12/13/23 Dinner. No idea if the food was good. Was dead when my family of 4 came in. 25 minutes after we got menus not even our drink orders had been taken. We watched the place fill up, 4 other tables (2 of which were 6+ ) get menus, drink orders and food orders taken, then 2 get their food. My 2 younger kids finished coloring their menus and obviously were getting antsy. Wife went to the server station and asked the server if we could order our food. The guy said he'd be right there and then proceeded to go to a different table and get their order. We then left and went to Seasons Fresh Grill and Bar and they had my kids order in immediately. The server at Unchained walked past us as we left and didn't say anything, just pretended we weren't there. I'm pretty understanding. Takes alot for me to be frustrated as I have alot of service experience. I've never had that happen before. Will never be back. Wish I knew the guys name. What a joke.Trust the bad service reviews here. Wish we had."Owner" copy and pasting responses does nothing. These same complaints have been had about this establishment for months. They don't care.
Service: 1
ropngirl04
What a cool place! Food was really good and the drinks were amazing!!! Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers
Daniel Garcia RM
Great service. Nicely decorated. Indoor outdoor and bar seating. Lots of beers on draft and many more in the fridges.
Atmosphere: 5
Food: 5
Service: 5
Kylie Owen
I was dreaming about the chicken parmesan sandwich for a week after, and the cider selection in the case was great. I only wish I could say the same for the service. It was busy, but I felt like they just forgot about me after I ordered my food and it took a lot longer than I was hoping. The atmosphere is cool if you like bikes.
We’ve been going here for years but have been extremely disappointed by the poor service our last two visits. On our last visit, we were practically ignored by the three visible servers at the bar. We finally had to retrieve our own menu after waiting 15 minutes to be attended to. When food came we had no utensils and once again had to wave to one of the servers at the bar to get some. Food was mediocre and very expensive. We may come back for beers but won’t order food any more and if we have to wait while idle servers busy themselves at the bar doing literally nothing. Very disappointing as this used to be our favorite place to go on Sherman.
Atmosphere: 4
Food: 3
Service: 1
I tried the garlic fries and they're delicious.
Atmosphere: 5
Food: 3
Service: 4
The staff was very friendly and helpful in helping us decide which beer/cider to drink. They offered samples and seemed genuinely happy to work here. The food was good and prices reasonable. More specifically, the fries were literally the best I have ever eaten, and I have sadly eaten a lot of fries in my life.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taphouse Burger, Fries, Pizza
The service was marginal. Your wait staff needs to be more on the ball and wait n the guests not wait for guests to have to ask for service! Lots of room for improvement!!!
Embracing an offbeat bicycle theme, this spot combines two passions: great beer and wheel-y quirky decor. The beer selection is impressive, offering plenty options of diverse and delicious craft brews. The unique bicycle-themed ambiance adds an unexpected charm to the experience. If you're up for a pint in a delightfully unusual setting, then pedal no more. Not to be confused as a biker bar, but this truly lives up to the name.
Atmosphere: 4
Food: 5
Service: 4
Their food is great, their staff is sweet. The chef is so kind. Just a little overpriced.
Couldn't even order dinner because of the absolutely obnoxious club hiphop that was being blasted. Asked them to turn it down, to which they said they were having a "Christmas party" .Nobody was in there
Atmosphere: 1
Food: 1
Service: 1
Service is nice. Found out the burger patties come frozen. The fries taste gamey because they put the fries by the goat cheese. If you're sensitive to that game flavor (sheep, goat, etc.) you might wonder why the fries taste off. Well that's why. The burger made me sick. Halfway through eating i got a stomachache. Burger undercooked. So. Won't be returning for the food. Ever. Maybe a beer to watch the game and hang out with friends.
Kid-friendliness: Nice selection of items on kids menu.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Pizza
I am not the person to be petty when it comes to places being busy and I usually understand it because it gets frustrating.. but it was my first time here.. the food wasn’t bad.. but the service.. there was only one table in there other then us when we showed up.. the waiter was getting rude with us and acted irritated with us.. when he was only worrried about the bar drinks. The waiter was not a people person what so ever.. the way he spoke to my mom was completely uncalled for.
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
Absolute WORST FOOD ! We ate here last night and it was the worst food, ridiculous salad. We swear the food was tainted as our stomachs are a mess. Horrible after taste. Do not eat here. The worst.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza, House Salad
12/13/23 Dinner. No idea if the food was good. Was dead when my family of 4 came in. 25 minutes after we got menus not even our drink orders had been taken. We watched the place fill up, 4 other tables (2 of which were 6+ ) get menus, drink orders and food orders taken, then 2 get their food. My 2 younger kids finished coloring their menus and obviously were getting antsy. Wife went to the server station and asked the server if we could order our food. The guy said he'd be right there and then proceeded to go to a different table and get their order. We then left and went to Seasons Fresh Grill and Bar and they had my kids order in immediately. The server at Unchained walked past us as we left and didn't say anything, just pretended we weren't there. I'm pretty understanding. Takes alot for me to be frustrated as I have alot of service experience. I've never had that happen before. Will never be back. Wish I knew the guys name. What a joke.Trust the bad service reviews here. Wish we had."Owner" copy and pasting responses does nothing. These same complaints have been had about this establishment for months. They don't care.
Service: 1
What a cool place! Food was really good and the drinks were amazing!!! Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers
Great service. Nicely decorated. Indoor outdoor and bar seating. Lots of beers on draft and many more in the fridges.
Atmosphere: 5
Food: 5
Service: 5
I was dreaming about the chicken parmesan sandwich for a week after, and the cider selection in the case was great. I only wish I could say the same for the service. It was busy, but I felt like they just forgot about me after I ordered my food and it took a lot longer than I was hoping. The atmosphere is cool if you like bikes.
Atmosphere: 4
Food: 5
Service: 3