Moxie Java Bistro
4990 W Chinden Blvd, Garden City
(208) 246-8528
Recent Reviews
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Our family loves Moxie Java, but it has gotten dirtier, and there is a lack of car in the actual building. The carpet is never vacuumed, the floors are never swept, and the tables are never wiped down.
Atmosphere: 1
Food: 4
Service: 3
Doesn’t do phone calls.
Service: 1
Love this place! Quaint, homey atmosphere and the drinks are great. The breakfast burritos are some of the best in the valley, and the muffins are tasty. We drive out of our way to go here on many weekends. Also, They have a nice little outdoor seating area, and a drive-thru if you want to take it with you. Try the iced Mexican Mocha latte...
Atmosphere: 5
Food: 5
Service: 5
Air roasted coffee 👌 🔥 💣
Atmosphere: 5
Food: 5
Service: 5
Nice place
Close to home
6am-6pm most week days
Friendly people.
Atmosphere: 5
Food: 5
Service: 5
To be honest, I hate giving smaller businesses ratings like this, but my boyfriend and I were sadly pretty disappointed coming here on a weekend morning for some coffee to try something new. I ordered one of their fall special drinks, as well as my boyfriend, and he also got a burrito. From the minute we ordered, it was already kind of a disaster. I had no problem with the girl taking our order asking me to repeat my order, so I gave it to her again, and when she read back our order it was correct. We paid, got to the next window, and were both automatically confused by the attitude of the girl handing us our first drink and saying goodbye to us although we didn’t receive the other drink or food. She looked frustrated and closed the window. Then, she handed us a muffin that we didn’t order? I let her know we didn’t order a muffin, just two drinks and a burrito. The other girl came over (the one that took our order) and explained to me that I had payed for a muffin, so I should just take it anyway. She never mentioned a muffin reading back our order. I kinda just laughed it off and said okay, and took it. She then handed us the other two items (my drink and my boyfriend’s burrito) and we left. When we got home, we found that not only was my drink wrong, but my boyfriend’s burrito was also made poorly and incorrectly. We paid extra so he could add bacon, and there was no bacon on it. The wrapping was also wrapped INTO the burrito, so he had to pretty much tear apart the whole burrito to unwrap it, and ended up eating it with a fork. It was literally just eggs and cheese. My fall special ended up as just a plain mocha. I’m confused on why the girl taking my order asked me to repeat myself once and then said she got it, but she clearly didn’t—I’ll repeat myself 100 times if needed if it means I’ll get the right drink! We tried to call, no answer. My boyfriend sent an email over the weekend, it’s Thursday and still no answer.
We’re a young couple in our 20’s and have both also worked customer service, so we hate being those people to complain over small stuff—but the lack of care from the employees, being unable to reach the store, and not receiving any type of contact back from the owners/managers is pretty sad. All we wanted was a refund for our order, or at least some type of apology. I’d be more understanding if the store was busy when we arrived, but there was nobody behind us in the drive thru and only one car in front of us. The coffee still tasted fine, hence the 2 stars, but everything else was really lacking. We live close so we were looking forward to having a new go-to coffee spot, but I don’t think we’ll be back after this experience.
Update: The owner, Julie, reached out to me promptly and was very apologetic. She also refunded me for my order. I really appreciate her being so receptive of my experience and doing what she could to make it right! Customer service is not easy and nobody can be 100% all of the time—what matters is how mistakes are handled. I’ve updated my review to reflect my satisfaction with the resolution, and seeing that the owner truly cares about her business and her customer’s experiences, I’d come back to give it another shot.
Atmosphere: 2
Food: 3
Service: 4
Try the Huckleberry coffee, yum!
Atmosphere: 5
Food: 5
Service: 5
Quiet and comfortable seating.
Atmosphere: 5
Food: 5
Service: 5
I just tried the chai/coffee drink, OMG, it was the best.
Atmosphere: 5
Food: 5
Service: 5
The restaurant smelled amazing and the food and drinks were delicious and the staff there is so sweet
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I would give my first born for this coffee that’s how good it is
Atmosphere: 5
Food: 5
Service: 5
Great service and coffee
Atmosphere: 5
Food: 5
Service: 5
Drive thru line long. Get the microphone/speaker setup going maybe
Atmosphere: 5
Food: 5
Service: 5
I’m absolutely addicted to Mexican mocha, iced, a couple extra shots. Amazing, the only thing keeping me going through rough mornings. The baristas are always so kind!
Atmosphere: 5
Food: 5
Service: 5
Love Moxie!!!
Love their color scheme.
Love their blended Matcha.
Love their scones.
Love the sit down, relaxing atmosphere.
Please don't close this one down.
Blessed it's in my neighborhood 🙏🏼
Atmosphere: 4
Food: 4
Service: 4
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