Belle’s Brunch House
324 W Lancaster Rd Suite A&B, Hayden
(208) 758-0600
Recent Reviews
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Well, we are from out of state and staying in the area. We looked at reviews and wanted to go for a great experience and food. Which reviewing other reviews of the restaurant was perfect and we attended. The atmosphere of the restaurant was great. Easy parking and was about 10-20 minutes to place your name on the list to get a seat. The restaurant was very busy and the staff seemed to be very efficient. Our name was called and we were seating in a corner bench which was very nice we all commented about the wall paper and artwork of the restaurant and that it captured many things that we had seen since we had been enjoying our stay.
We ordered our meals and the meals came in a very timely manner. Well this is when the experience changed, Rachell was our sever, unfortunately she may have not been having a good day, she was rude right from the hop and clearly didn’t want to serve us. I understand that everybody has a bad day. But unfortunately in the services industry culture and experience for clients is the experience. I have personal been in the service industry for 25 years and now in another service industry to this point.
As an established restaurant building a reputation you can’t come to a table of people that want to experience a good time and good food with attitude, it simply doesn’t work unfortunately Rachel did have this we felt completely rushed to order and when not ready it was apparent that she wasn’t ready to be delivering a client experience that was a good one.
After all of this we ordered. Meals came out in a good timing and the coffee was really good. However my meal had a massive ball of hair in it. Yeah….. not good, I simply was turned off and when brought to the attention of our sever it was just suggested to just comp the meal.
Rachel, was not happy with my personal reaction. When confronted with it she was surprised that I wanted her to write off the whole experience. To her words (Our kitchen doesn’t wear hair nets) well.. the $45 ticket that you lost one at any supplier (Sysco) would get you a case of hair nets.
So my question is. Are you still hungry?, Nice establishment, terrible service. Hair should be covered ask Costco.
We left the server a tip and paid for the coffee.
Atmosphere: 4
Food: 1
Service: 1
Yum. This place was great!
Atmosphere: 5
Food: 5
Service: 5
Extremely good service, food was amazing, one of the best breakfast food places I have been to in years.
Atmosphere: 5
Food: 5
Service: 5
Always great food and service!
Atmosphere: 5
Food: 5
Service: 5
Great breakfast and brunch spot! Lots of gluten free options as well. Arrive early or expect a 30+ minute wait.
Atmosphere: 4
Food: 5
Service: 5
We absolutely loved this little restaurant! The place was packed on a weekday, but staff was hustling and friendly. Good menu selections and the food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Our Go to breakfast stop! You have to try the cinnamon rolls! The Strawberry jelly! I could just have that on sourdough toast! Friendly staff always!
Atmosphere: 5
Food: 5
Service: 5
We had a great time here! We went for the first time after months of wanting to try but never being able to get in because of how packed it is! The food was absolutely amazing. The only thing better was our waitress. Dee was awesome.
The only reason I didn’t give it 5 stars was because the size of the mimosas 🤣 but other than that 5/5 absolutely amazing.
Atmosphere: 5
Food: 4
Service: 5
Jordan was our server two days in a row and we had the best experience. Food and service was fabulous. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Giving 3 stars instead of 2, because I'm pretty sure the guy was new. That being said... This was the second time coming here. The first was pretty good, not great. This time.. We waited for a while to get seated, even when the place was empty. Maybe 8 people in the restaurant (late lunch). We sat at the front with another couple waiting for about 10 minutes before anyone acknowledged us. Then we sat at our table waiting for another 10 minutes for someone to take our order. We finally got our food about a half hour after ordering it. The waiter never came back to see if we needed anything. We ended up asking another waiter when we did. The food was fine. Pretty good, but again.. nothing special. I'm assuming this service was not normal considering this place has decent reviews. But taking over an hour to eat lunch when the place was empty... We probably won't be back any time soon.
Atmosphere: 3
Service: 2
Restaurantji Recommends
Huge portion sizes. Great service. Worth the wait
Atmosphere: 5
Food: 5
Service: 5
Best burger in town!
Atmosphere: 5
Food: 5
Service: 5
Busy wait on a Sunday morning, excellent customer service made up for it. Haven't had biscuits and gravy in years! They offer them gluten free here. Whole family loved it. Hubby loved the michelada. Staff were fun and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Went on a Sunday morning, expected a wait and luckily it was quicker than we thought. Our waiter was so friendly, and the person I was eating with split the stuffed French toast with me and eggs, and the kitchen was kind enough to put the meal on two separate plates for us.
The Oregon berry stuffed French toast was sooo good! Sweet without being over powering. Still thinking about it and definitely want to go back soon!
Atmosphere: 5
Food: 5
Service: 5
Such a cute & fresh brunch spot! Decor on point.. Food soo good! Friendly Service! Best experience in a long time!
Atmosphere: 5
Food: 5
Service: 5
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