So I usually don't write bad reviews because I get that people sometimes have rough days. But I've worked fast food, and these kids just totally have a bad attitude regularly. I've been there multiple times and the workers are usually rude and dismissive.I'm the customer that orders their stuff, waits until it's done, takes it, and goes without an unkind word. And yet they are still pretty abrupt with me. I understand getting tired of your job, but I'm not complaining to them, I'm not being disrespectful, always say please and thank you, and they still are unprofessional.Also, there was one day I came, it was 1.5 hours after their listed open time, and they told me they were running late and couldn't serve me for another 30 minutes. I went across the street to get breakfast, drove by, and saw them serving someone in the drive thru, 10 minutes later.I don't like this location at all!
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Savory Pretzel
Mikayla Bingham
So the food there was good but the issue I had was I ordered two of the banana peanut butter Nutella waffle bowls, one with no yogurt. The person walks out with a strawberry bowl with no yogurt and my sister pointed out the mistake and said hey, we ordered two of the banana waffle bowls. She walks in walks out and my food was still missing the ingredients. She only put in peanut butter and banana. That was it so I walk in and I point this out to her again and that is when I was finally taken seriously and she put the rest of the missing ingredients in my food. I understand making a mistake crap happens but it's ridiculous when it reaches three separate times just to get my food right and when I pointed out the mistake to her she she talked back to me with a lot of attitude about the food and proceeded to say it was put in as a strawberry bowl
Atmosphere: 1
Food: 4
Service: 1
5STARR.Natalie
I really like Jamba my grandma died because she got me Jamba it was so good
CRYSTAL Z
My son and I came through the drive through today and had a horrible experience. First The gal taking the order on the window, seemed irritated with our order. All we ordered was four things. We get to the window, the girl hands me a bag. I accept the bag, and told her I still needed to pay. She acted surprised, Took my card, then told me she gave me the wrong order. I gave her the order back. Then she gave me my drinks, and said bye and I said we are still missing some of our items. After waiting a few more moments, the grumpy girl, came back and gave me my açai bowl. I then said well we are missing our pretzel. She shut the window and left. Then the other gal came back and handed us the pretzel and didn’t say anything. We drove away baffled with the experience. My son proceeded to get the wrong pretzel. overall we typically love Jamba Juice, but the employees attitude of indifference and unwillingness to double check their work led to a poor review today.
Food: 4
Service: 1
Melissa Andrews
Oh My Goodness..
Atmosphere: 5
Food: 5
Service: 5
Zach Stimpson
Staff is always slow and the wrap I ordered was still cold in the center… you’d think for how much they charge they’d be able to microwave something properly…
Isac Simpson
Great place! Seems like they always have good employees. Well run business!
Brandon Rolfe
This new trend of having your employees "ask" for a tip is absolutely ridiculous. Always tipped before, but no longer. In fact, it's so off-putting that I'm not sure I'll ever come back after years of enjoying your smoothies.
Mimi J.
There aren't many smoothie places in Idaho Falls, so this is my usual stop. Unfortunately my experiences have been mixed and never particularly great. I've tried several smoothies, the cold brew, and savory pretzels. A few times the smoothie I ordered was well below the top of the cup, which isn't acceptable when paying $6. Recently the cold brew was served in a paper cup (for smoothies) instead of a plastic cup (for cold brew), which made me wonder if they were out of plastic cups or if they were trying to lessen the serving size. It should be noted that I always use the drive-thru service, but only maybe three of those times have the staff been friendly. Because of these meh experiences, they get 3 stars from me.
Wayne Hubbard
Love their drinks and always a good treat when it's hot outside.
The girl at the drive through asked me if I want to leave a tip. I'm never going here again
Jaw Wannigman
Great products. Friendly service.
Whitney Hancock
Jamba Juice always hits the spot! Friendly staff, clean atmosphere. Would come back again and again
Donna Smith
We love Jamba Juice. We went to one of the other locations in town. This one has a drive thru. We went inside and the staff was so nice and welcoming. My favorite is PB Moo'd, so that is what I ordered. My husband loves the Aloha Pineapple with extra pineapple. They offer a military discount, which is very nice. We also got their savory pretzel that was nice and hot. Delicious!
krazie Mike 4208
I went to this location on February 14th @ 1:06 pm. After paying for my food I realized jamba employees added an unauthorized tip to my order.
So I usually don't write bad reviews because I get that people sometimes have rough days. But I've worked fast food, and these kids just totally have a bad attitude regularly. I've been there multiple times and the workers are usually rude and dismissive.I'm the customer that orders their stuff, waits until it's done, takes it, and goes without an unkind word. And yet they are still pretty abrupt with me. I understand getting tired of your job, but I'm not complaining to them, I'm not being disrespectful, always say please and thank you, and they still are unprofessional.Also, there was one day I came, it was 1.5 hours after their listed open time, and they told me they were running late and couldn't serve me for another 30 minutes. I went across the street to get breakfast, drove by, and saw them serving someone in the drive thru, 10 minutes later.I don't like this location at all!
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Savory Pretzel
So the food there was good but the issue I had was I ordered two of the banana peanut butter Nutella waffle bowls, one with no yogurt. The person walks out with a strawberry bowl with no yogurt and my sister pointed out the mistake and said hey, we ordered two of the banana waffle bowls. She walks in walks out and my food was still missing the ingredients. She only put in peanut butter and banana. That was it so I walk in and I point this out to her again and that is when I was finally taken seriously and she put the rest of the missing ingredients in my food. I understand making a mistake crap happens but it's ridiculous when it reaches three separate times just to get my food right and when I pointed out the mistake to her she she talked back to me with a lot of attitude about the food and proceeded to say it was put in as a strawberry bowl
Atmosphere: 1
Food: 4
Service: 1
I really like Jamba my grandma died because she got me Jamba it was so good
My son and I came through the drive through today and had a horrible experience. First The gal taking the order on the window, seemed irritated with our order. All we ordered was four things. We get to the window, the girl hands me a bag. I accept the bag, and told her I still needed to pay. She acted surprised, Took my card, then told me she gave me the wrong order. I gave her the order back. Then she gave me my drinks, and said bye and I said we are still missing some of our items. After waiting a few more moments, the grumpy girl, came back and gave me my açai bowl. I then said well we are missing our pretzel. She shut the window and left. Then the other gal came back and handed us the pretzel and didn’t say anything. We drove away baffled with the experience. My son proceeded to get the wrong pretzel. overall we typically love Jamba Juice, but the employees attitude of indifference and unwillingness to double check their work led to a poor review today.
Food: 4
Service: 1
Oh My Goodness..
Atmosphere: 5
Food: 5
Service: 5
Staff is always slow and the wrap I ordered was still cold in the center… you’d think for how much they charge they’d be able to microwave something properly…
Great place! Seems like they always have good employees. Well run business!
This new trend of having your employees "ask" for a tip is absolutely ridiculous. Always tipped before, but no longer. In fact, it's so off-putting that I'm not sure I'll ever come back after years of enjoying your smoothies.
There aren't many smoothie places in Idaho Falls, so this is my usual stop. Unfortunately my experiences have been mixed and never particularly great. I've tried several smoothies, the cold brew, and savory pretzels. A few times the smoothie I ordered was well below the top of the cup, which isn't acceptable when paying $6. Recently the cold brew was served in a paper cup (for smoothies) instead of a plastic cup (for cold brew), which made me wonder if they were out of plastic cups or if they were trying to lessen the serving size. It should be noted that I always use the drive-thru service, but only maybe three of those times have the staff been friendly. Because of these meh experiences, they get 3 stars from me.
Love their drinks and always a good treat when it's hot outside.
Restaurantji Recommends
The girl at the drive through asked me if I want to leave a tip. I'm never going here again
Great products. Friendly service.
Jamba Juice always hits the spot! Friendly staff, clean atmosphere. Would come back again and again
We love Jamba Juice. We went to one of the other locations in town. This one has a drive thru. We went inside and the staff was so nice and welcoming. My favorite is PB Moo'd, so that is what I ordered. My husband loves the Aloha Pineapple with extra pineapple. They offer a military discount, which is very nice. We also got their savory pretzel that was nice and hot. Delicious!
I went to this location on February 14th @ 1:06 pm. After paying for my food I realized jamba employees added an unauthorized tip to my order.