Jimmy John's

402 S Utah Ave, Idaho Falls
(208) 542-0555

Recent Reviews

Kyler Boye

Don’t use the drive through unless you have 30 minutes to waste waiting in line.

Porter Harding

Great food, not so freaky fast.

Atmosphere: 3

Food: 5

Service: 3

Matt Clarkson

This location will have you waiting 2 hours to receive their “freaky fast” service of delivery. Then when you call after you’ve been waiting for 2 hours you will be informed it hasn’t even left their store yet. Only to be followed with them asking you if you still want your food that you purchased 2 hours ago!! What a joke!!

Susie Harris

This location has gotten worse each time I have visited. It takes 45+ to get through the drive thru. This has happened multiple times. The food is just okay.

Atmosphere: 1

Food: 3

Service: 1

Becca Hope

Definitely not freaky fast here. You will be waiting a minimum of 15-20 minutes. But when I only have a 30 min lunch, that’s a big deal. I wanted something fast, and they do not deliver on their slogan.

Food: 3

Service: 1

Casey Orbison

I don't know what changed in the past 6 months but it takes about 45 minutes to an hour to get 1 sandwich made..even longer if you oder delivery. I used to order there a lot because they were fast now it's not worth it.

Atmosphere: 3

Food: 4

Service: 2

Nikki Siegel

Placed the order at 12:27 in the app. As of 1:15, it's still not ready. It's just two sandwiches. This is insane. It's been getting worse every order, but this is a new low.Update: finally got the food at 1:20. It had apparently been sitting somewhere for who knows how long even though we asked about it several times.

Chris Hugenberg

Freaky slow.

Kim Owen

Placed an order through DoorDash, which has nothing to do with Doordash. Seems Jimmy Johns does there own deliveries. Which is WRONG! Because you are charged the DoorDash Fees.This was our experiences, on 2/1/24 placed an order through the Doordash App. around 11:40 am. At 12:55pm (yes over an hour later!) received a notice from DoorDash that the order was complete! Yet we had nothing, immediately contacted DoorDash live help. They gave me Jimmy Johns phone number saying there was nothing they could do as they are not affiliated with Jimmy Johns delivery service. We contacted Jimmy Johns asking about our order, only to get a giggling voice saying "I know DoorDash says you have received your order but it's just leaving our place. Oh, and they have other orders to delivery before yours!" Seriously! When our order was finally delivered it was nearly 2 hours later. Our lunch "hour" had long past! Shame on Jimmy Johns and DoorDash for allowing this. As for tipping through the DoorDash App,it should be placed only after the service is complete!

Natasha Davis

Me too. Like 20 minutes to make a sandwich. Everybody standing around talking the six or seven people are

Atmosphere: 1

Food: 2

Service: 1

jorden ainsworth

I ordered a Billy club but I got something completely different I didn't realize until I got home and opened it not mad just bummed

Atmosphere: 5

Service: 5

Jennifer Jones

30 minutes in the drive through to be told that my sandwich wasn't ready and would be more of a wait??? This Jimmy John's is super slow every time, but getting worse.

Atmosphere: 1

Food: 1

Service: 1

Heather Fryar

Spent FORTY-FIVE minutes in the drive thru to pick up an online order. They didn’t have it ready so had to go inside. So frustrating.

Atmosphere: 1

Food: 3

Service: 1

Brainiac Fingers

I like the #5 with hot peppers!

Charlie Ballard

Freaky fast was a JOKE! Took at least 15 minutes to get my sandwich. They had the world's slowest lady wrapping sandwiches.

Load More