Subway

500 S Utah Ave, Idaho Falls
(208) 523-0881

Recent Reviews

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Rose Thomas

Nice clean subway to stop and grab a sandwich. The staff were helpful and the ingredients were fresh. Parking is way and it’s conveniently located inside the Walmart store. The only thing that would make it better is if they had the veggie patty.

Atmosphere: 5

Food: 4

Service: 5

lexie f

Don’t get rotisserie chicken here. We got the #20 elite rotisserie chicken sub and the chicken was soaking wet, which made the bread wet and fall apart. Whole sub was a wash.

Atmosphere: 1

Food: 1

Service: 4

Uninventable

Options are limited here for vegetarians.

Atmosphere: 3

Food: 1

Service: 4

Destinee S.

Paid $6.40 for a kid meal, said specifically in the instructions to not forget the milk & applesauce, which they did. Asked for one sandwich on Ghost Pepper bread, every sandwich came on Italian but one. The churro was so hard, like it was super old or days old.
Called the store 3 times to get this fixed asap, with of course no answer. The amount of young people working in this particular store that doesn't surprise me.
For 50 dollars, happily take our money somewhere else to spend with better food and customer care.

Atmosphere: 1

Food: 2

Service: 1

Carlos A. Sanchez

I gained more weight

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Black Forest Ham

Aubrey Jensen

We stopped by on a big 8 hour drive. We don't usually eat at Subway so it was a special treat for our family.
As we began to order we forgot to add in details and the guy working there was so annoyed and after asking me 3 clarifying questions about size and bread and if I wanted it toasted he proceeded to do a very huge sigh of annoyance and declared in frustration "every time!"
I was taken aback because isn't his job to serve? What else is he going to be doing once we've ordered? Sit there? Why act like taking 20 extra seconds is so painstakingly hard? I hope he was just having s bad day but it made me feel like such a burden and left me not feeling very happy to have eaten here. I think there needs to be better employee training on what your job is. It's not just getting someone food. It can be so much more. Your attitude affects thr people you serve and if you act like it's so difficult to ask a few questions it just doesn't make your customers feel very good. I hope they can have a conversation and chsnge the mentality of the workers bc I think it could make such a difference. The way I'm treated affects everything. Maybe the atmosphere was OK but with the icky sinking feeling in my chest and maybe thr food is OK but eating it feeling this way? It's just not great.

Atmosphere: 1

Food: 2

Service: 1

stephen hovey

Subway, located inside Westside Walmart on Utah Ave. Save you money, we ordered two sandwiches to go. The bread was like cardboard, dry, stale. Veg limp, smelled like old dirty socks, over abundance of liquid add ons. Sandwiches basically just fell apart. Will not be eating at Subways in the future. Buyer beware. Wasn't worth the 6.99 for each item, did not get chips or drinks. If I could rate zero Stars I would⭐

Atmosphere: 1

Food: 1

Service: 1

Julie Ney

Bread was hard. Cheese not melted even though sandwich was toasted. Very little meat. Very poor customer service. Will never return to this subway on utah Ave inside Walmart. Girls working very rude and treated me like I was an idiots. Need some attitude adjustments or somewhere else to work. They need to be fired!

Jared Herbert

I came with a coupon that the sandwich I ordered was exempt from. Annoying but not the worst. My main issue was the poor quality of ingredients. The vegetables where questionable, they hide the fresh cut meat behind a metal plate for some reason. In the end I got an overpriced sandwich that tasted awful. I'm afraid my issue is not with the location but with the company wide.

Atmosphere: 3

Food: 2

Service: 3

Amy Stuhr

Restaurant is extremely dirty. Employees to busy playing on their phones to clean. Won’t be coming back:

Atmosphere: 1

Food: 3

Service: 2

Chloe Taylor

The place is dirty. Clearly not cleaned or kept up what so ever. When we opened our sandwiches there was lint and hair on the bottom of our

Atmosphere: 1

Food: 1

Service: 1

Cassie

Received a hair in my sand which folded in between the meats. I will not be back.

Atmosphere: 1

Food: 1

Service: 1

Michael Gasser

8am and the place is kinda nasty. Maybe they had a rush?

Atmosphere: 1

Food: 1

Service: 1

Jeff Beltran

Much better sandwiches.

Atmosphere: 4

Food: 4

Service: 4

Mariah Smith

I ordered food online and no one was up front and all the alarms were going off and it was just frustrating, they finally came out there was two of them, so much for skipping them line now I’m in line and my order was prepared later then what it said when it wasn’t

Atmosphere: 1

Food: 4

Service: 1

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