They always make my favorite drink and always make my day better
Atmosphere: 5
Food: 5
Service: 5
Ron Jones
Good coffee and tea, I like the way they take your order by coming to your car
Atmosphere: 4
Food: 5
Service: 5
Jay
Love their coffee! Staff has gone downhill though
Atmosphere: 4
Food: 5
Service: 3
Victoria Smart
Worst location, very slow...don't go unless you can spend 20-30 minutes in line. I went during lunch and ended up driving away, after paying for my drink...Yes, you are thinking why drive off if you have already paid?? Well, I don't want to be late for work.
Service: 1
Kevin W Moses
This is the best coffee stop the wife and I do everything morning on are way to work. The staff has our order down. The staff is the best.
Atmosphere: 5
Food: 4
Service: 5
Genice Johnson
I love going there. The people are friendly. They love to talk and laugh. Get along well, they greet. You quickly get your drinks ready muffins are great. Always have a great day after being able to get my drink.
Atmosphere: 5
Food: 5
Service: 5
Jeff McGough
I’ve been coming to the Franklin and Linder location since it opened, and over the last few years, this stand specifically has struggled. I come here multiple times per week and the service and quality are consistently poor. It’s the slowest stand by far, and the staff seem almost catatonic. Not sure what’s happening here but hope it changes soon because there are new stands popping up everywhere with better experience
Brinsley Porter
TERRIBLE service. Have never had a good experience at this location. Not only have they treated me poorly but my family have had similar experiences as well. The workers need either fired or highly trained on how to treat customers and make the drinks correctly.
Atmosphere: 1
Food: 1
Service: 1
Orlando Iraheta
Complaint About Poor Customer Service - Dutch Bros (1701 W Franklin Rd, Meridian, ID 83642)
Hi, I'd like to report a disappointing experience I had today around 6:30 p.m. at your location at 1701 W Franklin Rd, Meridian, ID 83642.
There were two staff members on site and a vehicle in front of me. Instead of taking my order, the employees seemed to be having a personal conversation with the driver. When I pulled up, I was completely ignored. After waiting a few minutes with no acknowledgment, I had to step out of my car and ask if the location was closed, because it felt like I wasn't even in line. They simply said it wasn't closed and then went right back to chatting, without addressing me further.
felt disrespected and unwelcome. I believe this location seriously needs to improve its customer service. Every customer should feel acknowledged and valued.
Thank you for your time and I hope this issue will be addressed.
Josh Pawlik
Dietary restrictions: They have sugar free options, which I love
Dutch Bros on Linder and Franklin is amazing! The staff is always upbeat, friendly, and quick, making every visit a positive experience. I love their wide variety of drinks, and the quality is consistently great. Whether it’s coffee or a smoothie, I’m never disappointed. Highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
JASON GILLIS
Slow at making coffee and huge lines but coffee and staff were good
Atmosphere: 5
Service: 5
Gregory Rachel II
My Go too for coffee.
Plus it's not Starbucks... Win
Atmosphere: 5
Food: 5
Service: 5
Angela Zimmerman
30 min to sit in line for a drink and I was the second car from the window. Meanwhile, 8 cars went thru the other side of the drive thru. The car in front of me sat and talked to the guy at the wondow until a young man came to take his order. Once the young man came to take his order, the three sat and talked for another 8 min before the car in front of me finished ordering and paid. It took so long I was expecting at least 5 or more drinks to come thru that window for him. Nope! Only 1. I have never sat in a DB line and waited that long. Keep in mind there was only 1 vehicle who ordered 1 drink in front of me. 30 min is totally unacceptable and I would have left and back tracked to the Human Bean if there weren't cars behind me. I can't wait till the new place opens on Ten Mile. I will drive passed this one to go to the new one once it is open.
Atmosphere: 1
Food: 3
Service: 1
Ellie
I come here a lot, and the vibes are very hit & miss I say “hi how are you?” …ignores me And goes straight to “what can I get you?” Then of course asks for a tip.
They always make my favorite drink and always make my day better
Atmosphere: 5
Food: 5
Service: 5
Good coffee and tea, I like the way they take your order by coming to your car
Atmosphere: 4
Food: 5
Service: 5
Love their coffee! Staff has gone downhill though
Atmosphere: 4
Food: 5
Service: 3
Worst location, very slow...don't go unless you can spend 20-30 minutes in line. I went during lunch and ended up driving away, after paying for my drink...Yes, you are thinking why drive off if you have already paid?? Well, I don't want to be late for work.
Service: 1
This is the best coffee stop the wife and I do everything morning on are way to work. The staff has our order down. The staff is the best.
Atmosphere: 5
Food: 4
Service: 5
I love going there. The people are friendly.
They love to talk and laugh. Get along well, they greet. You quickly get your drinks ready muffins are great. Always have a great day after being able to get my drink.
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming to the Franklin and Linder location since it opened, and over the last few years, this stand specifically has struggled. I come here multiple times per week and the service and quality are consistently poor. It’s the slowest stand by far, and the staff seem almost catatonic. Not sure what’s happening here but hope it changes soon because there are new stands popping up everywhere with better experience
TERRIBLE service. Have never had a good experience at this location. Not only have they treated me poorly but my family have had similar experiences as well. The workers need either fired or highly trained on how to treat customers and make the drinks correctly.
Atmosphere: 1
Food: 1
Service: 1
Complaint About Poor Customer Service - Dutch Bros (1701 W Franklin Rd, Meridian, ID 83642)
Hi, I'd like to report a disappointing experience I had today around 6:30 p.m. at your location at 1701 W Franklin Rd, Meridian, ID 83642.
There were two staff members on site and a vehicle in front of me. Instead of taking my order, the employees seemed to be having a personal conversation with the driver. When I pulled up, I was completely ignored. After waiting a few minutes with no acknowledgment, I had to step out of my car and ask if the location was closed, because it felt like I wasn't even in line. They simply said it wasn't closed and then went right back to chatting, without addressing me further.
felt disrespected and unwelcome. I believe this location seriously needs to improve its customer service. Every customer should feel acknowledged and valued.
Thank you for your time and I hope this issue will be addressed.
Dietary restrictions: They have sugar free options, which I love
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Dutch Bros on Linder and Franklin is amazing! The staff is always upbeat, friendly, and quick, making every visit a positive experience. I love their wide variety of drinks, and the quality is consistently great. Whether it’s coffee or a smoothie, I’m never disappointed. Highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Slow at making coffee and huge lines but coffee and staff were good
Atmosphere: 5
Service: 5
My Go too for coffee.
Plus it's not Starbucks... Win
Atmosphere: 5
Food: 5
Service: 5
30 min to sit in line for a drink and I was the second car from the window. Meanwhile, 8 cars went thru the other side of the drive thru. The car in front of me sat and talked to the guy at the wondow until a young man came to take his order. Once the young man came to take his order, the three sat and talked for another 8 min before the car in front of me finished ordering and paid. It took so long I was expecting at least 5 or more drinks to come thru that window for him. Nope! Only 1. I have never sat in a DB line and waited that long. Keep in mind there was only 1 vehicle who ordered 1 drink in front of me. 30 min is totally unacceptable and I would have left and back tracked to the Human Bean if there weren't cars behind me. I can't wait till the new place opens on Ten Mile. I will drive passed this one to go to the new one once it is open.
Atmosphere: 1
Food: 3
Service: 1
I come here a lot, and the vibes are very hit & miss
I say “hi how are you?” …ignores me And goes straight to “what can I get you?” Then of course asks for a tip.
Atmosphere: 3
Food: 5
Service: 3
Loading...