il Sugo Italian Kitchen

UPDATE: I wanted to update my one star review, even though only an apology and no refund or credit was offered. Unfortunately, today, upon looking at the picture of the menu on their website, it clearly offers the same Linguine with white clam sauce, listed under seafood, with no mention of sausage. Oh well. I tried.
We had a terrible experience at this restaurant when we ordered food to go tonight. We ordered two orders of linguine with white clam sauce amongst other things. The dish was listed under Seafood and it had sausage in it!!! When has linguine with clam sauce come with sausage??? And It was not listed on the ingredients on the menu!!! I am a pescatarian and haven’t had meat in over 30 years until tonight!!!! When I called to complain there was no resolution and they wanted me to email the owner… what? No refund? No apology? No free meal offered??? No owner on duty??? This is the worst italian restaurant I’ve ever been to and we will never go there again…. Also, the portion sizes were very small for the price…. I DO NOT recommend il Sugo Italian Kitchen…. Terrible food, and terrible customer service. And they don’t even serve authentic Italian food! Big thumbs down. We will never go to or recommend this restaurant ever again. Plus, it’s a Saturday night and no manager or owner is on duty??? Disgraceful!!!

Great decor and atmosphere however the food left a bit to be desired. Our server was friendly and nice. I ordered the chicken carbonara and was unable to eat it. The pasta is homemade, which is great and I appreciate that. However, the food was gummy, there were half peppercorns that crunched in my teeth, barely any chicken and what chicken was in the dish was hard and had lots of gristle. One piece of chicken was unable to be cut with a fork, nor by using a knife. The other plate was a filet mignon pasta which was considerably better, there just wasn't much meat in it. We ordered a Caesar salad to split and it was good. The chicken carbonara was taken off the bill, which I also appreciate. We had high hopes and maybe it was just an off night for them.

Went for our anniversary dinner and I have to say I was a little disappointed. Not that the food was bad, it was just bland. Everything was balsamic drizzled but that was it. No garlic, no other seasonings. The salad had Italian dressing on it and had to much vinegar bite. The pasta looked great, but again, very bland. The service was awesome! Our waitress was super friendly and very helpful. Very attentive! The atmosphere was very nice!

Great food . Service was wonderful, friendly staff .

We chose this restaurant based on their menu, which included details important to someone in our group with a dietary restriction. Unfortunately, the information was incorrect, and they weren't able to eat. Specifically sausage in the Linguini and Clams listed under the seafood section.

The owner acknowledged the issue but didn’t seem especially concerned, and no effort was made to offer a refund, discount, or any form of goodwill.

It’s disappointing, especially when accurate food information is so important. We’ll be choosing another spot in the future.

We came to support a local business, and while the hostess was welcoming, our server unfortunately ignored us for at least 10 minutes when we were ready to order. We only had water, so there was no delay on our end. It's disappointing because we enjoy supporting local establishments, but this experience led us to Olive Garden instead where our order was taken in less than five minutes of being here.

I recently ordered from il Sugo Italian restaurant with my mom, who is a pescatarian, and we were both looking forward to enjoying their seafood linguine with clams. Unfortunately, our experience was far from satisfactory. To our surprise, the dish contained meat, which was not mentioned on the menu. This oversight was particularly upsetting for my mom, who strictly avoids meat. In fact it made her sick.
When we called the restaurant to address the issue, we were told to email them on Monday. This response felt dismissive and did not provide immediate resolution to our concern. The lack of attention to dietary preferences and menu accuracy is gravely concerning.

This is the best Italian place in town. Food, customer service, easy access to the restaurant, everything was fantastic!

Service good, food served lukewarm. But we didn’t say anything as we were out with our kids. If I hadn’t paid attention I would have double tipped as they automatically put a 20% service fee on the ticket! I always tip even if the food isn’t the greatest but the service is good. I find it offensive to put a 20% service charge on the ticket.

My wife and I sat at the bar for service, for the first time. It was a smart decision. The bartender served up impeccable cocktails, and well-suited our needs during the evening.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salads, IL Sugo Pasta

Just really subpar. They were not busy, 1/2 of the restaurant had no patrons. There were approximately five tables in our area.

The white roll is “focaccia” like our server had mentioned. It was more of just a white dinner roll that had been sliced like a loaf of bread …The olive oil didn’t have any flavor… Just gross.

There was more pasta sauce than there was pasta in all three of our dishes. The sauces were a solid 4/10. The pasta sauce the pasta ratio was approximately 70/30. See my photos if you don’t believe me…

I guess the best for me was the Caesar salad. Overall, there has to be better choices for Italian. This place has a lot of potential.

Atmosphere: 4

Food: 2

Service: 4

Outstanding authentic Italian food. The atmosphere and service are wonderful. The food is truly exceptional, and the cannoli are amazing!!! Must eat here, cannot recommend enough.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bruschetta, Filet Mignon Pasta

Gluten free options are absolutely amazing!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Parmesan, Chocolate Cake, Chicken Carbonara, IL Sugo Pasta

Our first visit wasn't particularly impressive. Putanesca sauce is lackluster. Cesar dressing was OK. Tiramassou is just boring. The bar and wine selection is adequate.

Atmosphere: 4

Food: 3

Service: 3

The best Italian in the Treasure Valley. Awesome owner and amazing team cooking up incredible traditional recipes. Definitely worth the visit.

Atmosphere: 5

Food: 5

Service: 5